Room not as described or shown in photos and no staff on site, have to visit hotel over the road to collect the key
2.0分
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3 hotel check in
On arrival we were sent to another hotel but then taken back to Azure for checking in. Were told room was not ready, sat with several other guests waiting all unhappy about the service. After 20 minutes we were sent to 3rd hotel the Serenity where there was a room ready.
The hotel was next door, smelt on arrival, no reception or signs carpet heavily soiled. Found room very basic but clean
3.0分
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Needs TLC!
Hotel is very basic. Room photos advertised did not match the room we stayed in. Key had to be collected from another hotel across the road (this is also the photo of that reception desk). Bed was comfy enough but rest is outdated, especially the bathroom but if just needing a room for the night, it did the job. Check-in advertised at 2pm, was advised it shouldn’t be until 3pm but we did manage to check-in early due to a room being ready.
Is on a busy road so noise is heard all night long but it’s close to amenities, beach and town centre.
干净整洁,位置很好。
靠近海滩。
房间不错,很安静,服务也很好。
附近2分钟路程就有商店和餐馆。
2
入住办理杂乱又缓慢,房间又热又闷。我们问有没有风扇,结果被告知没有。房间和图片上完全不一样,我们预订的是一张双人床加一张单人床,结果却给了我们一张上下铺?对于三个成年人来说,实在有点挤。房间里有冰箱还算是不幸中的万幸,因为房间真的太热太闷了。我们不得不把通往走廊的房门打开,才能让房间凉快一点,因为那两扇窗户根本起不到任何作用。
友好的欢迎,房间安静、干净,短暂停留所需的一切设施都齐全。走到海滩不到10分钟,离镇中心也不远。虽然没有太多花哨的东西,但性价比还是很高的。住得很愉快。
入住体验非常糟糕,我们到达后找不到前台,然后被告知已经到了另一家酒店,无法准时入住,他们说比广告上说的晚了一个小时。我们预订的酒店和我们住的那家酒店不一样,他们说已经客满,只能去隔壁的一家酒店,那家酒店需要好好整修一下。房间很脏,淋浴设施也很差。我们的房间非常小,毫无隐私可言,床边有一扇大窗户,无论白天还是晚上,总有人从窗户经过,进出其他房间。最后我们提前一天退房了。
抵达酒店后,没有工作人员迎接你,只有一张小纸条,上面写着“请打电话或前往其他酒店”。
双层玻璃已经过时了,外面的车辆来来往往,让人彻夜难眠。
唯一值得庆幸的是,由于办理入住手续较慢,我们获得了免费停车场,这点很值得赞赏。
最后一刻我们被告知酒店已超额预订,因此他们没有房间,唯一的选择是距离海滩 20 分钟路程的房间。
Room not as described or shown in photos and no staff on site, have to visit hotel over the road to collect the key
3 hotel check in
On arrival we were sent to another hotel but then taken back to Azure for checking in. Were told room was not ready, sat with several other guests waiting all unhappy about the service. After 20 minutes we were sent to 3rd hotel the Serenity where there was a room ready.
The hotel was next door, smelt on arrival, no reception or signs carpet heavily soiled. Found room very basic but clean
Needs TLC!
Hotel is very basic. Room photos advertised did not match the room we stayed in. Key had to be collected from another hotel across the road (this is also the photo of that reception desk). Bed was comfy enough but rest is outdated, especially the bathroom but if just needing a room for the night, it did the job. Check-in advertised at 2pm, was advised it shouldn’t be until 3pm but we did manage to check-in early due to a room being ready.
Is on a busy road so noise is heard all night long but it’s close to amenities, beach and town centre.