酒店回复: Dear Lorena,Thank you for your perfect rating. We're glad our peaceful yet central location was to your liking, and we'll let our team know you appreciated their amazing service. We hope you join us again soon at Microtel Inn & Suites by Wyndham Columbia/At Fort Jackson.
酒店回复: Dear Felicia,Please accept our apologies for any inconvenience during your visit. It's unfortunate that aspects of your stay fell short of your expectations. As per our policies, we kept the deposit initially upon noticing stains in the bathroom shower. After this was resolved, you should've received a notification that your deposit has been returned. If you have any lingering concerns, please feel free to reach out to us offline at any time. We hope that the rest of your stay was pleasant and that you'll consider returning for a truly exceptional stay in the future.
酒店回复: Nous vous remercions d'avoir partagé votre avis suite à votre récent séjour. Vos commentaires concernant votre hébergement sont précieux et nous nous engageons à assurer le confort et la commodité de chacun de nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau afin de vous offrir une expérience encore plus agréable et mémorable lors de votre prochain séjour.
5.0分
其他
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The hotel had great quality. No complaints at all! Staff was awesome, very clean in and out, nice and quiet place. The shower and bed were very relaxing. If you fall in the bed, then you're on cloud 9/ REM Sleep however you want to say it. Soap and lotion dispenser by the sink and shower no mess. Wifi and Tv to compliment it all. Food, snacks, and drinks in a pantry sold behind the desk and continental breakfast. No gym or pool. Planet fitness is 5 min away. All shopping and eatery are within walking distance.
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酒店回复: We loved reading your review and appreciate you sharing it. It's terrific to know that our rooms felt genuinely comfortable and that our peaceful setting helped you settle in the way you hoped. We are also glad the team made a positive impression and that the small conveniences added to the ease of your stay. It was a pleasure having you here, and we look forward to welcoming you back for another comfortable visit at Microtel Inn & Suites by Wyndham Columbia/At Fort Jackson!
5.0分
其他
Breakfast menu was OK for what I was eating at the time. I ended up being friends for brunch later on as planned.
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酒店回复: Thank you for sharing your experience. We’re happy to hear that the breakfast worked for what you needed at the time, and it’s nice to hear your brunch plans later came together. We appreciate you staying with us and hope to welcome you back again soon.
3.0分
其他
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Hotel was clean and staff were friendly. If you are looking for a simple, no frills hotel, then this is the place. There is nothing fancy here but everything you need.
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酒店回复: Thank you for sharing your experience. It’s wonderful to hear that our clean accommodations and warm hospitality made a lasting impression during your visit. Our straightforward comfort and practicality are designed to offer just what travelers need for a pleasant and convenient stay, and it’s great to know that our approach suited your expectations. Your perspective is truly appreciated, and we hope to welcome you back again soon.
3.0分
其他
Staff was great but I had continuous issues with keys not working and when i booked the room I was told on website it was a smoking room but was not
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酒店回复: Dear Hannah,Thank you for sharing your experience with us. Unfortunately, our entire property is smoke-free. However, we do have a designated smoking area on the backside of our property that is equipped with furniture and other necessary items. Here at the Microtel, our guest experience is our top priority. We look forward to having you back in the future!
5.0分
家庭亲子
I like that the doors were on onside of building it makes ya feel a little bit safer very quiet and hidden.
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酒店回复: Dear Nate,We're happy to read your excellent rating of Microtel Inn & Suites by Wyndham Columbia/At Fort Jackson! It was a pleasure to provide you with a peaceful, secure environment, and we hope you'll return.
网上的照片和实际住处完全不一样。我们住在二楼，闻到一股污水味。我们到房间时，窗户开着，所以我猜他们想通风。
地板也不干净，第二天我要求多拿毛巾，却被告知没有，因为毛巾不够，最多只能给两条。我们三个人入住，入住时只拿到了两条毛巾，但由于毛巾短缺，我们没法再拿了。我不得不自己去买毛巾，然后洗了洗，才勉强拿到一些。
外面的庭院非常干净漂亮。开车到目的地很近，但除此之外，我觉得我付的钱有点多。
我真的很喜欢酒店所在的区域，因为这里很安静，没有汽车噪音，可以很好地休息。接待人员非常友好，而且非常干净。
距杰克逊堡机场仅几分钟路程。
花了我额外的钱。
我对结账过程很不满意，他们试图从我的卡中扣除 250 美元，但却因为一些不真实的事情而从我的卡中扣除了 100 美元。
电梯很脏。整个入住期间房间都感觉潮湿闷热。正在施工。周六早上8点，巨大的施工噪音把我吵醒了。听起来就像墙要倒塌了一样。这可不是我想要的轻松周末。考虑到酒店在预订房间前没有通知我，我觉得应该退款。
房间还可以
The hotel had great quality. No complaints at all! Staff was awesome, very clean in and out, nice and quiet place. The shower and bed were very relaxing. If you fall in the bed, then you're on cloud 9/ REM Sleep however you want to say it. Soap and lotion dispenser by the sink and shower no mess. Wifi and Tv to compliment it all. Food, snacks, and drinks in a pantry sold behind the desk and continental breakfast. No gym or pool. Planet fitness is 5 min away. All shopping and eatery are within walking distance.
Breakfast menu was OK for what I was eating at the time. I ended up being friends for brunch later on as planned.
Hotel was clean and staff were friendly. If you are looking for a simple, no frills hotel, then this is the place. There is nothing fancy here but everything you need.
Staff was great but I had continuous issues with keys not working and when i booked the room I was told on website it was a smoking room but was not
I like that the doors were on onside of building it makes ya feel a little bit safer very quiet and hidden.