酒店回复: Dear Donna,Thank you for your review, and we're glad that you loved the location and dining options within JEWEL Changi. The pictures were beautifully taken and truly encapsulated the the scenery our guests can look forward to. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
酒店回复: Dear Guest User,Thank you for your review and we're glad you found great convenience while staying with us. Our cabins are compact by design for short stays and light travel, and we understand this may not be ideal for guests with multiple or larger suitcases. We're glad our team managed to assist you during your stay and made your layover experience seamless. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
酒店回复: Dear Guest User,Thank you for your detailed review. Our cabins are compact by design aimed to offer accommodation solution for short stays by providing comfort and convenience for travellers on the go, ideal for layovers or early flights. Therefore we're glad that we met your expectations for short stay. We acknowledge your feedback regarding the AC unit, and while our Reception team could assist with the adjustment centrally, we understand the importance of being able to adjust the controls within the cabin itself. We have since addressed your concern with our maintenance team for their review and necessary action. Should your future transfers or transit through Singapore fits the schedule, we also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your consideration. We look forward to welcoming you back during your next layover in Singapore.Warmest Regards, YOTELAIR Singapore Changi Airport
1人觉得有用
4.1分
甄选大床小屋
情侣出游
房间很小,前台热情,下午提前抵达新加坡行李暂存前台。
第二天早上7点飞机,第一天夜里直接去early check in 值机,行李箱都托运了,房间终于宽敞了。
入住时间下午6点,退房早上9点。
总体对得起这个价格!毕竟这是新加坡!
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酒店回复: Dear Guest User,Thank you for your review, and we're glad you used the early check-in facility and that eased up the space in the cabin for you. Should your future transfers or transit through Singapore fits the schedule, we also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your consideration. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
酒店回复: Dear pinkripple,Thank you for your detailed review of your stay experience. Should your future transfers or transit through Singapore fits the schedule, we also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your consideration. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
酒店回复: Dear Anonymous User,Thank you for your review, and we're pleased to know that we met your expectations for a layover stay. We look forward to welcoming you back during your next layover in Singapore.Warmest Regards,YOTELAIR Singapore Changi Airport
2.0分
甄选大床小屋
家庭亲子
太差劲了 在机场 没得选
性价比极低 房间狭小 价格高 因为其他机场酒店更贵
服务人员态度冰冷 不友善 匆匆一晚 早上9点就是退房时间
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酒店回复: Dear Guest User,Thank you for your review. We would like to assure you that we constantly check our pricing and are confident of being the most reasonably priced in the area given the location and convenience. Should your future transfers or transit through Singapore fits the schedule, we also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your consideration. We truly regret to hear that your interaction with our crew did not meet your expectations. This is not the level of service we strive to provide, and we will address this with our team to ensure a more welcoming and professional experience for all guests. We hope that this will not deter you from returning and we look forward to welcoming you back during your next layover in Singapore.Warmest Regards, YOTELAIR Singapore Changi Airport
酒店回复: Dear W253,Thank you for sharing your review, and we regret the discomfort and distress you experienced during the stay due to the air conditioning and hangar. We have since addressed this with our housekeeping and maintenance team for their immediate follow up. We also regret to hear about your interaction with our front desk team, as this is not reflective of the service standards we strive to uphold. The Front Office team has been counselled to ensure such service lapses do not recur. We sincerely hope that your experience will not deter you from returning during your next layover in SingaporeWarmest Regards, YOTELAIR Singapore Changi Airport
酒店回复: Dear Anonymous User,Thank you for your review. Our cabins are compact by design aimed to offer accommodation solution for short stays by providing comfort and convenience for travellers on the go, ideal for layovers or early flights. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
1.1分
甄选大床小屋
家庭亲子
客房全封闭
设施:差,手机无法充电
卫生:简陋,不提供拖鞋
环境:空调噪音非常严重,无法控制,严重影响睡眠以致无法入睡
服务:前台服服务员对华人不友好,并表示全新加坡只讲英语,不讲中文。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologise for the discomfort and frustration you experienced during your stay. Please be assured that your comments are taken very seriously.We regret the issues you faced with the air conditioning, charging facilities, and the impact these had on your comfort and sleep. While slippers are available upon request, we understand that this may not have been clearly communicated, and we will ensure our team reminds guests of this service. Your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action.We are also concerned about your experience with our front desk team. YOTELAIR is committed to providing respectful and professional service to all guests, regardless of language or nationality. Your comments have been raised with our guest services team to ensure that our staff uphold this standard at all times and that proper communication protocols are reinforced.We truly appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you back to YOTELAIR Singapore Changi Airport for a more comfortable and positive experience in the future.Warmest regards,YOTELAIR Singapore Changi Airport
三个人住家庭房还算比较宽敞。酒店位置很好,出门就可以看大瀑布,楼下有各种好吃的,非常方便,强推!这些图片都是出酒店门拍的。
房间是真的小,赶飞机也是真的方便(尤其T1的早班机)。洗澡挺舒服,床睡一大一小也没问题。登机箱能展开,托运箱我觉得就没戏了。两个前台小哥都很友善,其中一个会尽量说中文(蹦几个词,大部分还得是英文),另外一个可能就是完全不会了。房态允许的情况下也会让提前入住,我们是早上10点就办了手续+寄存行李,然后下午15点30回来问了一下,小哥笑眯眯的说等等(对,当时正在办入住的人没给房间,给我们了),然后15:40住进去的。另外商场1层可以提前办理值机和行李托运,不用跑去航站楼,完美~
✈️因为要赶早上7点的飞机,在新加坡的最后一晚就没有住市区,而是选择了机场内的酒店。
😂订的时候看了下房间的图片和面积,只感觉小得可怜,想想就是一晚上,将就将就得了。从价格来说,1000元左右谈不上什么性价比,它唯一的优势就是方便,毕竟离机场航站楼近,走出门就能看到樟宜机场的大瀑布。
🤓前台的服务态度很热情,进入客房区域没有想象中的那种匆匆忙忙的人来人往,里面非常大,房间很多,跟迷宫一样。总体感觉非常安静,地毯的吸音效果很好,拖箱子也不会感觉吃力。
🤪打开房间门,虽然有心理准备,但还是感叹一句“真小!”门打开就是床,里面还有早年街头小发廊诡异的粉红色灯光。
🛏️床是电动的,可以升起来,看电视比较方便。床的边上有折叠的桌椅,非常节省空间。
😜省出来的生活空间都留给了卫生间,洗手池、马桶和淋浴间一字排开,做到了干湿分离。香港的很多酒店也很小,但就做不到这种干湿分离,可以好好学习一下。
🥰居住的体验也不错,床垫稍微偏软一点,但支撑性足够。隔音效果也很好,几乎没有听到过其他噪音,这点值得好评。
🤣夸了这么多,再说说槽点。入住时间是下午6点,实在是有点晚,还不能提前入住。退房时间则是早上9点,想多睡一会儿都不可能,还好我早上5点就要离开,没有这个烦恼。此外,房间空调的温度被限制在21至24℃,就算调到24℃,风调到最小,还是感觉很冷,被子又很薄。因为没有窗户,关掉的话又怕很闷,只能多穿点衣服。
🥳总的来说,酒店房间的设计非常合理,面积虽然小,但对短时间居住的影响不大。如果对居住体验还有更高的要求,可以选择另外一家皇冠假日。
房间很小,前台热情,下午提前抵达新加坡行李暂存前台。
第二天早上7点飞机,第一天夜里直接去early check in 值机,行李箱都托运了,房间终于宽敞了。
入住时间下午6点,退房早上9点。
总体对得起这个价格!毕竟这是新加坡!
转机过一晚在这个酒店确实是方便得很,就在T1的Jewel上四楼。需要过海关,托运行李直挂不需要取,只带上随身行李就可以。
房间很小,但整体来说卫生还是不错的。公共区有自助的免费咖啡和茶水,也有供游客临时办公的场所。
服务不太谈得上,因为基本上都是自助的。最大的优势是地理位置,即便要赶早机也不需要太匆忙,方便大家过一夜休息得好一些,比在机场里打地铺或贵宾厅休息要舒服得多。
酒店在4F,出门就是“大瀑布”,离T1出发层很近(中转的话需要先入境再出境),房间不大,但基本功能都具备,适合过夜转机住宿,退房时间是早上9点,总体满意
太差劲了 在机场 没得选
性价比极低 房间狭小 价格高 因为其他机场酒店更贵
服务人员态度冰冷 不友善 匆匆一晚 早上9点就是退房时间
房间非常小,房间连空气面板都坏了,冷气一直呼呼吹,好像住在施工房一样。前台服务态度很差,可以说毫无服务态度。房间还坏了衣架,差点砸到孩子。
房间只一张床和过道的大小,暂时过渡一下还行,退房时间太早了,但是出门就是樟宜机场的瀑布,这个拍照机位还可以
客房全封闭
设施:差,手机无法充电
卫生:简陋,不提供拖鞋
环境:空调噪音非常严重,无法控制,严重影响睡眠以致无法入睡
服务:前台服服务员对华人不友好,并表示全新加坡只讲英语,不讲中文。