The gentleman checking us in was not very friendly and was a bit rude to my husband. The second bed in the room squeaked so loud, it woke us all up every time my son moved.
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酒店回复: Hello I do apologize for the inconvenience of the bed and that are desk staff was not friendly. I'm glad you chose to stay with us. Thank you again for your response and business.
5.0分
其他
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Would stay again
This is our second time staying at this property. The first time we had several rooms, 4 to be exact, and this time just one. Both of these time we have been very happy with our stay. The rooms have been clean, the beds very comfortable and the check-in, check-out process seamless. Kudos to this staff because they are well trained. Everyone we have encountered have been polite and very approachable.
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酒店回复: I'm grateful for your continuous stays with us and that our staff was good to you and your needs. Cant wait to see you in the future.
3.0分
家庭亲子
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The hotel was very comfortable although the staff wasnt the most friendly. The greeting was more of an interruption of their phone usage in the back corner. They didnt offer any info regarding amenities or breakfast location/hours. We called down & asked. My mother ended up having a fall on the property that required an e.r. visit & stitches. They have yet to contact us regarding the incident. We would probably stay again, but would highly advise them painting the curbs so they dont blend into the pavement at night in the shadowy areas of the parking lot.
5.0分
家庭亲子
I loved the friendly staff…how easy it was to check in and out!!! The rooms were spotless and the beds were very comfortable!!
5.0分
家庭亲子
It was a very clean and nice property and im sure if we go back to Odessa we will stay here again
5.0分
商务出差
Room very clean. Breakfast stocked and hotel was busy that weekend.
非常好
注意力不集中
糟糕的客户服务！我没有热情地欢迎你，反而像是在帮你一个忙，不让我发表意见。
伟大的
出色的
Hotel was ok, but definitely not great
The gentleman checking us in was not very friendly and was a bit rude to my husband. The second bed in the room squeaked so loud, it woke us all up every time my son moved.
Would stay again
This is our second time staying at this property. The first time we had several rooms, 4 to be exact, and this time just one. Both of these time we have been very happy with our stay. The rooms have been clean, the beds very comfortable and the check-in, check-out process seamless. Kudos to this staff because they are well trained. Everyone we have encountered have been polite and very approachable.
The hotel was very comfortable although the staff wasnt the most friendly. The greeting was more of an interruption of their phone usage in the back corner. They didnt offer any info regarding amenities or breakfast location/hours. We called down & asked. My mother ended up having a fall on the property that required an e.r. visit & stitches. They have yet to contact us regarding the incident. We would probably stay again, but would highly advise them painting the curbs so they dont blend into the pavement at night in the shadowy areas of the parking lot.
I loved the friendly staff…how easy it was to check in and out!!! The rooms were spotless and the beds were very comfortable!!
It was a very clean and nice property and im sure if we go back to Odessa we will stay here again
Room very clean. Breakfast stocked and hotel was busy that weekend.