我很喜欢这家 Residence Inn 酒店,它更加现代化...我们每次来它都看起来很棒...另一方面,说到房间的清洁...我认为还有很大的改进空间。
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酒店回复: Alicia, thank you for your feedback and it's heartening to know that you appreciate the contemporary style of Residence Inn by Marriott Dallas Frisco. We strive to keep all aspects of our operations in top condition. Towards that, your constructive feedback about our room cleanliness is incredibly valuable. Our team will leverage this information to ensure greater attention to detail in the future. Thank you once again and we look forward to exceeding your expectations during your next visit with us.
3.0分
其他
原文
翻译提供方:Google
淋浴水压很差。水槽排水不畅。欧陆式早餐的健康选择非常有限,而且没有新鲜水果。
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酒店回复: Robert, thank you for sharing your feedback. We regret that you encountered issues with the shower and sink. Your comments about the breakfast options have been noted, and we appreciate your input. Your experience is important to us, and we hope to have another opportunity to serve you better in the future.
5.0分
商务出差
原文
翻译提供方:Google
很棒的酒店!我认为停车应该免费,因为我们住在那里。
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酒店回复: Anthony, thank you for your wonderful feedback about the Residence Inn by Marriott Dallas Frisco. The suggestion regarding parking is also appreciated and will be taken into consideration. We're looking forward to welcoming you back for another excellent stay!
1.0分
家庭亲子
原文
翻译提供方:Google
他们超额预订了,并把我们转移到另一家较小的酒店,无法满足我们的需求!
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酒店回复: Our goal is create a comfortable harmonious experience for our guests and it is clear that we have created the opposite for you during your recent visit. I ask that you forgive us for failing to provide you with a seamless hotel stay. During your visit, we did experience a high volume of extensions from guests who’d been in house for longer than 30 nights making it difficult to update their accommodations.I do understand that the update to your stay required a significant adjustment from you and family/friends and hope that our leadership team offered adequate compensation that showcased our care and concern.Your feedback is valid, understood and appreciated. We will continue to grow from here.
3.0分
家庭亲子
原文
翻译提供方:Google
酒店提供免费早餐,但选择太有限。
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酒店回复: Suchitra, thank you for taking the time to share your feedback. The team is continually looking for ways to improve, and your comments about breakfast variety are appreciated. We hope to have the opportunity to better serve you in the future.
酒店很棒,也很干净。我没赶上早餐,所以不好评价。
这家酒店非常适合我的需求。
我女儿生日那天,我在这里度过了一个短暂的宅度假。
提供的服务很棒!早餐很方便,为女孩们提供了不错的选择!
停车是这家酒店不够出色的原因。距离酒店 5 分钟路程的停车场对于身体健康者和残障人士来说都是一个负担。谢天谢地,当时没有下雨。
没有兽医。折扣,没有代客停车,停车场要隔一个街区,前台白班似乎不关心客人,套房很小。[前往 WACO TX STRAYBRIGE SUITES 查看合适的房间大小,兽医价格。每晚 108 美元,他们的早餐是您的两倍] 您不是 Residence Inn,而是 Holiday Inn。
酒店非常干净漂亮!楼下有星巴克,早餐免费,这点很棒。前台的客户服务比我们预期的要慢,但除此之外一切都很棒。我们一定会再来的!
我很喜欢这家 Residence Inn 酒店,它更加现代化...我们每次来它都看起来很棒...另一方面,说到房间的清洁...我认为还有很大的改进空间。
淋浴水压很差。水槽排水不畅。欧陆式早餐的健康选择非常有限,而且没有新鲜水果。
很棒的酒店!我认为停车应该免费,因为我们住在那里。
他们超额预订了,并把我们转移到另一家较小的酒店,无法满足我们的需求!
酒店提供免费早餐,但选择太有限。