酒店回复: Joe, it’s wonderful to hear you had such a fantastic experience at AC Hotel by Marriott Dallas Frisco. The team is thrilled that everyone you encountered made a memorable impression. We're looking forward to welcoming you back for another great visit in the future.
酒店回复: Thank you for sharing your feedback, Guerlain. We're truly sorry to hear that your experience did not meet expectations. Your comments about cleanliness and the lack of late-night food options are concerning and have been shared with our team for immediate follow-up. We understand how these details impact a guest's comfort, and we’ll work to address them to ensure a better stay for future guests. We hope you'll consider giving us another opportunity to provide a more enjoyable experience.
1.0分
其他
原文
翻译提供方：Google
-禁止自助停车。仅限每日25美元的代客停车服务。
-周末不提供送餐服务。
（真奇怪）
-酒店只提供一辆行李车，所以你永远都看不到它。
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酒店回复: gabriel, thank you for sharing your thoughts and for highlighting the aspects of your experience that were not as expected. The comments regarding parking, dining options, and amenities are appreciated as the team works to enhance the stay for future guests.
5.0分
家庭亲子
原文
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地理位置优越，靠近很多地方。干净安静。工作人员非常友好且乐于助人。我还会再来的。
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酒店回复: Melanie, the team is delighted you loved your experience at AC Hotel by Marriott Dallas Frisco. It’s wonderful to know the location and atmosphere, as well as the helpfulness of the colleagues, made a positive impression. Everyone looks forward to welcoming you back soon.
1.0分
其他
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我们按正确的入住时间到达，房间还没准备好，等了3个小时才入住所有3间房间。以后不会再住这里了
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酒店回复: We’re truly sorry to hear about the inconvenience during your check-in, Susie. We understand your frustration and will look into improving our check-in process to better serve our guests. We hope you'll give us another chance in the future.
5.0分
其他
原文
翻译提供方：Google
超级棒
超级棒，价格实惠！非常干净，位置优越！总之，住宿体验非常棒！
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酒店回复: Leslie, it’s wonderful to hear you had a great time at AC Hotel by Marriott Dallas Frisco. The team is delighted you enjoyed the inviting atmosphere, prime location, and overall experience. We hope to welcome you back soon!
酒店回复: Kendrick, your feedback is valuable. It is regrettable that the parking situation did not meet your expectations and caused inconvenience. Our team aims for a clean and quiet environment and it appears that these aspects were not up to standard during your stay. Your comments will be reviewed to ensure a better experience for future guests. Thank you for sharing your thoughts.
5.0分
情侣出游
原文
翻译提供方：Google
很棒的酒店。所有员工都很专业且友好。
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酒店回复: Fumika, it’s wonderful to hear you had a great time at AC Hotel by Marriott Dallas Frisco. The team is grateful for your kind words and looks forward to welcoming you back for another enjoyable visit.
这是我住过最好的酒店，没有之一。房间闻起来很清新，就像刚洗过的床单一样。一切都一尘不染。我们在入住期间多次看到客房服务人员，所以总有人在打扫。我非常满意。
方方面面都无可挑剔。我喜欢硬地板而不是地毯的酒店。
精彩的住宿体验
住宿体验棒极了，一切都符合我的预期。
从前台、代客泊车、客房服务到休息室，所有工作人员都非常有礼貌，非常出色。
希望我们将来还能再次入住。
我对这家酒店真的很失望。健身房在二楼，整个二楼都弥漫着健身房的味道。从二楼的窗户望出去，只能看到楼顶。房间内的窗户很脏，上面有全身和手掌的痕迹。咖啡机上粘着一层白色物质。如果餐厅关门后需要用餐，小吃区没有食物可供选择。
-禁止自助停车。仅限每日25美元的代客停车服务。
-周末不提供送餐服务。
（真奇怪）
-酒店只提供一辆行李车，所以你永远都看不到它。
地理位置优越，靠近很多地方。干净安静。工作人员非常友好且乐于助人。我还会再来的。
我们按正确的入住时间到达，房间还没准备好，等了3个小时才入住所有3间房间。以后不会再住这里了
超级棒
超级棒，价格实惠！非常干净，位置优越！总之，住宿体验非常棒！
他们没有酒店内停车场。祝你在街上找到免费停车位。如果找到了，你得从停车的地方步行到酒店。停车场可能在一个街区之外甚至更远。或者，你可以把车停在酒店后面街对面的独立停车场，每天收费 20 美元。停车收费是一回事，我在其他酒店也遇到过这种情况。区别在于那些停车场与我住的酒店相连。他们也有酒店内停车位。我遇到的其他问题是床上有多根头发，淋浴时发出极大的嘎嘎声，孩子们在走廊里跑来跑去，大声进出我们对面的房间。非常不愉快的住宿体验，不会再来了。
很棒的酒店。所有员工都很专业且友好。