酒店回复: Thank you for taking the time to share your feedback. We’re glad you found our location convenient with easy parking and nearby restaurants. We sincerely apologize for the issues you experienced with the Wi-Fi, TV remote, and bathtub, your comments have been shared with our team so we can address these concerns promptly. We appreciate your feedback and hope to provide a smoother experience on your next visit.
5.0分
其他
原文
翻译提供方:Google
房间很不错,而且他们在我们办理入住前就把房间给我们了。
4.0分
家庭亲子
原文
翻译提供方:Google
房间很好,但是空调不足,早餐非常有限。
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酒店回复: We’re pleased you enjoyed your room and thank you for your business. We regret that the air conditioning and breakfast did not meet your expectations. Your feedback is important to us, and we’ll use it as we work to improve. We hope to welcome you back for an even better stay.
5.0分
家庭亲子
原文
翻译提供方:Google
优越的地理位置
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酒店回复: Thank you for taking the time to provide feedback about your stay. Guest feedback helps us continue improving our hotel. We are overjoyed to hear you were happy with your stay. It is our goal to exceed guest expectations and provide a great stay to all our guests. We greatly appreciate your business and hope to see you again in the future. Have a wonderful day!
5.0分
其他
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The room was great, they had a great pancake machine. However there were no other hot food options. The breakfast was very small. Other than that, friendly service, great location off the highway and room was clean!
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酒店回复: Thank you for your perfect rating and for sharing your experience with us! We’re delighted to hear you enjoyed the clean room, friendly service, convenient highway location, and our pancake machine.We also appreciate your feedback regarding the breakfast selection. Your comments have been noted and shared with our team as we continue reviewing ways to enhance our offerings and better meet guest expectations.Thank you for choosing Days Inn & Suites Tucson / Marana. We hope to welcome you back again soon for another great stay.
2.0分
情侣出游
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The tv channels had lost of tv interference, the breakfast wasn't the same as what it use to be like when I stayEd there before. Didn't like the list of fees that posted in the room.
4.0分
其他
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This is an old building, but my room was clean. The bed and pillows were new feeling and VERY comfortable. The flooring was laminate flooring so no yucky carpet. The furniture looked like Ikea stuff. The walls and door allowed noise to come through, but I only stayed one nght (a Sat) and it was very quiet. I think I got lucky and stayed on a quiet wing. I could clearly hear the upstairs room flush the toilet. Parking was simple right outside the front door. Overall - it's clean if you are interested in the basic room with a comfy bed. I didn't go to the breakfast so I don't know how that was.
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酒店回复: Thank you, Nicole, for taking the time to share your thoughtful feedback. We’re glad to hear you enjoyed your clean room and especially found the bed and pillows comfortable! We’re happy your overall stay was pleasant and hope to welcome you back to Days Inn & Suites the next time you’re in the area.
2.0分
家庭亲子
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First off the room was a descent size. But the ac did not cool at all. There was a chemical smell in room when you first walked in. Floor felt really wet/sticky/slimy if you walked barefoot in room. There are no carpets. Bed was broken down didnt realize this cuz my daughter slept there until the morning. Had to demand they replace mattress. Person tried to tell my daughter it was they was she slept. Then when maintenence came to check it out, they knocked once then let themselves in with master key card. And i was in room. They did not give us time to answer door. This happened twice or three times. Did not like that fact of exposure to when they wanted to get in. Next they have no breakfast. All it is is toast, pancake, bruised bananas, apples, some yogurt and coffee. No protein, or oj. I would recommend skipping this hotel as an option.
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酒店回复: Thank you for taking the time to share your detailed feedback. We sincerely apologize that your experience did not meet expectations. Your concerns regarding the AC, room odor, flooring, mattress, and the entry procedures by our maintenance team are taken very seriously. Please know that we are reviewing these issues with our team to ensure proper procedures and standards are consistently followed.We also appreciate your comments regarding our breakfast offerings and will share them with our management team as we continually look for ways to improve our guest experience.We regret that your stay was not up to the standard we strive to provide and appreciate your feedback, as it helps us make the necessary improvements.
5.0分
其他
Front desk personnel were great. The young lady was very friendly and asked how I was feeling after my procedure definitely will be back.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that our front desk team could provide a friendly and caring experience, especially after your procedure. We truly appreciate you choosing Days Inn & Suites and look forward to welcoming you back soon.
唯一缺少的就是更丰盛的早餐,比如鸡蛋、香肠之类的咸味食物,而不仅仅是面包和甜点。
停车很方便,周围有餐馆,但电视上的 Wi-Fi 无法使用,遥控器和浴缸也出现了问题。
房间很不错,而且他们在我们办理入住前就把房间给我们了。
房间很好,但是空调不足,早餐非常有限。
优越的地理位置
The room was great, they had a great pancake machine. However there were no other hot food options. The breakfast was very small. Other than that, friendly service, great location off the highway and room was clean!
The tv channels had lost of tv interference, the breakfast wasn't the same as what it use to be like when I stayEd there before. Didn't like the list of fees that posted in the room.
This is an old building, but my room was clean. The bed and pillows were new feeling and VERY comfortable. The flooring was laminate flooring so no yucky carpet. The furniture looked like Ikea stuff. The walls and door allowed noise to come through, but I only stayed one nght (a Sat) and it was very quiet. I think I got lucky and stayed on a quiet wing. I could clearly hear the upstairs room flush the toilet. Parking was simple right outside the front door. Overall - it's clean if you are interested in the basic room with a comfy bed. I didn't go to the breakfast so I don't know how that was.
First off the room was a descent size. But the ac did not cool at all. There was a chemical smell in room when you first walked in. Floor felt really wet/sticky/slimy if you walked barefoot in room. There are no carpets. Bed was broken down didnt realize this cuz my daughter slept there until the morning. Had to demand they replace mattress. Person tried to tell my daughter it was they was she slept. Then when maintenence came to check it out, they knocked once then let themselves in with master key card. And i was in room. They did not give us time to answer door. This happened twice or three times. Did not like that fact of exposure to when they wanted to get in. Next they have no breakfast. All it is is toast, pancake, bruised bananas, apples, some yogurt and coffee. No protein, or oj. I would recommend skipping this hotel as an option.
Front desk personnel were great. The young lady was very friendly and asked how I was feeling after my procedure definitely will be back.