酒店回复: Thank you for taking the time to leave us a review! We appreciate your honest feedback. We hope you stay with us again!
4.0分
商务出差
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The ice machine access on the floors is too open that it creates noise that is easily heard in the rooms. I heard someone using them at 5 a.m. and woke from a dead sleep like we were under attack!
Otherwise, small maintenance items could be attended to, broke sink stopper in room, wear and tear with table and chairs in room
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酒店回复: Thank you for sharing your detailed feedback. We sincerely apologize for the disturbance caused by the ice machine and for the maintenance issues you noticed in your room. Guest comfort is very important to us, and your observations regarding the sink stopper, table, and chairs will be shared with our team to ensure timely improvements.We truly appreciate your insights and hope you might consider staying with us again, so we can provide a more comfortable and restful experience.
5.0分
其他
We had a wonderful stay and we appreciated the crib for our son.
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酒店回复: Thank you for your kind words! We're so glad to hear you had a wonderful stay and that the crib provided made things more comfortable for your family.It's always our pleasure to accommodate families and ensure even our youngest guests feel at home. We look forward to welcoming you back for another relaxing and family-friendly stay in the future.
2.0分
家庭亲子
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The pool area is of terrible danger. The floor and steps to the pool can cause serious accidents. I watched 2 people fall flat on their backs while entering the pool. VERY unsafe.
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酒店回复: Thank you for bringing this to our attention. We deeply apologize for the safety concerns you encountered in the pool area. Guest safety is a top priority for us, and we are addressing this issue immediately to prevent further accidents.We appreciate your feedback and hope you’ll consider staying with us again so we can provide you with a safer and more enjoyable experience.
5.0分
其他
It was a great place to stay. We were in town for a baseball tourney and the hotel was very welcoming.
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酒店回复: That’s awesome to hear! We’re so glad you felt welcomed during your baseball tourney weekend. Thanks for choosing us — hope to see you again for the next big game!
4.0分
其他
I traveled alone and felt safe at the property. Breakfast was good.
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酒店回复: Thank you for choosing to stay with us and for sharing your experience. We’re delighted to hear that you felt safe during your solo trip and enjoyed our breakfast offerings.We look forward to welcoming you back soon!
5.0分
家庭亲子
Very clean, very pleasant , breakfast was excellent with many choices
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酒店回复: Thank you for the 10/10! We're so glad you enjoyed the cleanliness, friendly atmosphere, and the variety at breakfast. We truly appreciate your kind words and hope to welcome you back soon!
5.0分
其他
Clean room, very quiet hotel, friendly clerk to check in with.
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酒店回复: Thank you for the 10/10! We're happy you enjoyed the clean room, quiet atmosphere, and friendly service. We look forward to your next stay!
4.0分
其他
I had requested a bathtub when I booked but it did not have one. They offered a double queen room but we wanted the king bed.
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酒店回复: Hi Valued Guest, We apologize for the inconvenience with your room preference and the missing bathtub. We understand how important these details are and are sorry we couldn’t meet your exact request this time. We appreciate your patience and hope to better accommodate your preferences on your next visit.
5.0分
其他
Very spacious and nice room. Great breakfast as well.
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酒店回复: Thank you for the 10/10! We're glad you enjoyed the spacious room and breakfast. We appreciate your stay and hope to see you again soon!
优秀的喜欢
The ice machine access on the floors is too open that it creates noise that is easily heard in the rooms. I heard someone using them at 5 a.m. and woke from a dead sleep like we were under attack!
Otherwise, small maintenance items could be attended to, broke sink stopper in room, wear and tear with table and chairs in room
We had a wonderful stay and we appreciated the crib for our son.
The pool area is of terrible danger. The floor and steps to the pool can cause serious accidents. I watched 2 people fall flat on their backs while entering the pool. VERY unsafe.
It was a great place to stay. We were in town for a baseball tourney and the hotel was very welcoming.
I traveled alone and felt safe at the property. Breakfast was good.
Very clean, very pleasant , breakfast was excellent with many choices
Clean room, very quiet hotel, friendly clerk to check in with.
I had requested a bathtub when I booked but it did not have one. They offered a double queen room but we wanted the king bed.
Very spacious and nice room. Great breakfast as well.