酒店回复: Thank you for your feedback. We’re always looking to improve and would love to know how we could have made your stay better. We hope you’ll give us another chance in the future.
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Thank you for the 10/10! We're so glad you had a wonderful stay. Hope to see you again soon!
3.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your feedback. We’re always looking to improve and would love to know how we could have made your stay better. We hope you’ll give us another chance in the future.
4.0分
商务出差
It was quick and easy check in. Friendly staff! Room was clean and comfortable! Great value!
1.0分
其他
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The room sticks and the not worth the 80 bucks ... the bathtub was leaking and a hole in the wall in the bathroom and huge crack/ hole in the sink... dead bug on the wall. Was NOT HAPPY AT ALL
1.0分
其他
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We happened to be staying in Knoxville during the Tennessee vs Oklahoma college football game, so all the regular hotels were $300 a night. We found this hotel for $100 and decided to stay here as we just needed one night and were continuing through in the morning. I will say that the staff is very friendly and professional and they are trying their best to keep this hotel afloat, but it is not working. The hotel has holes in the room walls, it is dirty. The walls are stained and the rooms just need a complete refresh. The faucet in the bathroom sink was completely loose and the room just feels dirty. The toilet seat was also loose and the shower knobs were difficult to manipulate to get the water to a decent temperature. On a good note, the hot water was great and lasted forever. I appreciate the staff doing everything possible to keep this place running, but like I said, the hotel needs major work and restoration.
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酒店回复: Thank you for sharing your detailed feedback. We’re glad to hear that our staff made a positive impression and that the hot water met your needs. We sincerely apologize for the issues you experienced with room maintenance and cleanliness. Your comments have been shared with our management and maintenance teams to address these concerns as we plan updates and improvements to the property. We appreciate your honesty and your understanding of the efforts our team is making.
酒店提供机场班车服务，那位好心的司机还送我去了商场，商场离酒店步行大约10分钟！附近商店很多，位置很便利！
除了有死虫和活虫子之外，住宿体验还可以。
地理位置绝佳！虽然离主干道很近，但非常安静。
惊人的
难闻的气味
伟大的
好的
It was quick and easy check in. Friendly staff! Room was clean and comfortable! Great value!
The room sticks and the not worth the 80 bucks ... the bathtub was leaking and a hole in the wall in the bathroom and huge crack/ hole in the sink... dead bug on the wall. Was NOT HAPPY AT ALL
We happened to be staying in Knoxville during the Tennessee vs Oklahoma college football game, so all the regular hotels were $300 a night. We found this hotel for $100 and decided to stay here as we just needed one night and were continuing through in the morning. I will say that the staff is very friendly and professional and they are trying their best to keep this hotel afloat, but it is not working. The hotel has holes in the room walls, it is dirty. The walls are stained and the rooms just need a complete refresh. The faucet in the bathroom sink was completely loose and the room just feels dirty. The toilet seat was also loose and the shower knobs were difficult to manipulate to get the water to a decent temperature. On a good note, the hot water was great and lasted forever. I appreciate the staff doing everything possible to keep this place running, but like I said, the hotel needs major work and restoration.