My room was dirty. Pet hair on the furniture. Coffee stains (???) on the bed covering. Cloudy dusty mirrors. Bathroom had hair on the floor and in the shower. And the shower gel was empty. So disappointed.
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酒店回复: I sincerely apologize for the cleanliness issues you experienced during your stay. It is disappointing to hear about the pet hair, coffee stains, dusty mirrors, and the condition of the bathroom. Our housekeeping team will be addressed to prevent these issues in the future. Thank you for bringing this to our attention.
5.0分
情侣出游
Very easy to get to off the highway. Room was very clean and well kept. Definitely a great place to stay
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酒店回复: Thank you for sharing such a wonderful review with us. We're delighted that you found our location convenient and your room clean and well-kept. It’s fantastic that you enjoyed your stay with us, and we hope to welcome you back to Baymont by Wyndham Knoxville/Cedar Bluff in the future.
5.0分
其他
Stayed for a night, easy check in/outs, breakfast was quick grab and go, staff did a good job keeping the place clean and were efficient
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酒店回复: Thank you for choosing to stay with us and for your excellent review. We're delighted to hear that you found the check-in and check-out process easy and enjoyed our quick grab-and-go breakfast. Our team takes great pride in maintaining cleanliness and efficiency, and your positive acknowledgment means a lot to us. We look forward to welcoming you back for another pleasant stay.
1.0分
其他
Old run down place. Badly in need of a complete renovation. You would expect a property in this condition to be dirt cheap but it wasn’t.
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酒店回复: Thank you for taking the time to share your thoughts with us, and we're sorry to hear that your experience did not meet your expectations. We continually strive to enhance our facilities and appreciate your input, as it helps us identify areas needing improvement. We hope to have the opportunity to serve you better in the future.
4.0分
家庭亲子
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We enjoyed our stay. Very close to our event. Plenty of food options nearby and shopping. The breakfast was great and the staff running the breakfast was sweet. The beds were a little small but that’s on me for doing 2 double beds instead of 2 queens.
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酒店回复: Thank you for taking the time to share your positive experience. It’s wonderful to hear that our location was convenient for your event and that you found plenty of dining and shopping options nearby. We're delighted that you enjoyed the breakfast and appreciated the service from our staff. We also acknowledge your mention of the bed size and appreciate your understanding. We hope to welcome you back soon.
5.0分
情侣出游
Staff was courteous, room was clean. It was slightly noisy from dogs yapping but we had one too. But she was quiet.
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酒店回复: Thank you for your wonderful review. We're delighted that you found our staff courteous and the room clean. However, we apologize for any noise from pets, and we will ensure your feedback is addressed swiftly. We hope to welcome you back for a truly exceptional stay in the future.
5.0分
情侣出游
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We liked everything about our stay in this hotel. The staff at the desk was very welcoming and professional. The room was nice, clean, and quiet. Breakfast was excellent with lots of selection for hot and cold food. Plenty of healthy choices. We highly recommend this hotel and will stay here again.
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酒店回复: Thank you for sharing your wonderful experience with us. We're delighted that you enjoyed your stay and found our staff welcoming and professional. It's great that the room met your expectations and that you appreciated the breakfast offerings. Your recommendation is greatly appreciated, and we hope to welcome you back very soon.
这是一家很棒的酒店，而且离高速公路非常近！住得愉快！
干净舒适
酒店位置便利，附近有餐厅。
My room was dirty. Pet hair on the furniture. Coffee stains (???) on the bed covering. Cloudy dusty mirrors. Bathroom had hair on the floor and in the shower. And the shower gel was empty. So disappointed.
Very easy to get to off the highway. Room was very clean and well kept. Definitely a great place to stay
Stayed for a night, easy check in/outs, breakfast was quick grab and go, staff did a good job keeping the place clean and were efficient
Old run down place. Badly in need of a complete renovation. You would expect a property in this condition to be dirt cheap but it wasn’t.
We enjoyed our stay. Very close to our event. Plenty of food options nearby and shopping. The breakfast was great and the staff running the breakfast was sweet. The beds were a little small but that’s on me for doing 2 double beds instead of 2 queens.
Staff was courteous, room was clean. It was slightly noisy from dogs yapping but we had one too. But she was quiet.
We liked everything about our stay in this hotel. The staff at the desk was very welcoming and professional. The room was nice, clean, and quiet. Breakfast was excellent with lots of selection for hot and cold food. Plenty of healthy choices. We highly recommend this hotel and will stay here again.