The chair in the room had a huge stain and one of the cushions at the pool was split down the middle on the lounger.
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酒店回复: Thank you so much for your review. Thank you as well for letting us know about the issues, we will look into them right away.
5.0分
其他
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Wasn't disappointed!
Comfortable beds, we slept well. Quiet and clean. The room was huge. Plenty of space for our stuff without feeling crowded. Staff was so nice and friendly. I had a good conversation with one of the staff in the breakfast area. Really felt like a home away from home.
酒店回复: Thank you for taking the time to review our hotel !
5.0分
其他
Nice place to stay
Comfortable beds and clean rooms. Complimentary breakfast was good. Friendly staff
酒店回复: We appreciate your time thank you for reviewing our hotel !
5.0分
其他
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Small Town Charm
It was lovely. The staff was so friendly and welcoming. They took time to talk to us and make sure our rooms were to our liking. They also told us about area restaurants and things to do. We really enjoyed or stay.
酒店回复: Thank you so very much !!!
4.0分
其他
Property rates to high when occupancy was so low. Great Staff, cleanliness & amenities
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酒店回复: I am glad you enjoyed your stay. The rate that you paid is through a third party.
3.0分
其他
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There looked to be blood stains on the curtains of our room. Pool was dirty and smelly. Hot tub didn’t have enough water so the jets weren’t able to function properly. Overall, stay was fine but very unsatisfied with the cleanliness
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酒店回复: Thank you for your review. We apologize for the inconvenience and will look into the issue's that you experienced during your stay
2.0分
其他
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The elevator did not work. When we checked in we were told it would be working later that day. When we arrived back at hotel. It was still not working. My husband is handicapped and we were on the second
Floor. It was extremely difficult for us to get our bags up the stairs when he can hardly get himself up stairs.
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酒店回复: We are very sorry that the elevator had been down on your arrival. When guest arrived did let everyone know that it was down and that it was being worked on. We could not give you a exact time that it would be up and running but it was later that day. We do apologize for the inconvenience. We would have been more than happy to refund if your decision was not to stay.
5.0分
商务出差
Awesome staff. Everyone we interacted with was very friendly and welcoming.
酒店回复: Thank you for your review !
1.0分
其他
This hotel offers Pokl and Hot Tub, upon arrival we had told front desk we
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酒店回复: We apologize You had been unable to use the hot tub. your money was refunded.
我是来参加Shiner徒步活动的。这家酒店非常干净，而且离我需要去的地方都很近。
The chair in the room had a huge stain and one of the cushions at the pool was split down the middle on the lounger.
Wasn't disappointed!
Comfortable beds, we slept well. Quiet and clean. The room was huge. Plenty of space for our stuff without feeling crowded. Staff was so nice and friendly. I had a good conversation with one of the staff in the breakfast area. Really felt like a home away from home.
Nice place to stay
Comfortable beds and clean rooms. Complimentary breakfast was good. Friendly staff
Small Town Charm
It was lovely. The staff was so friendly and welcoming. They took time to talk to us and make sure our rooms were to our liking. They also told us about area restaurants and things to do. We really enjoyed or stay.
Property rates to high when occupancy was so low. Great Staff, cleanliness & amenities
There looked to be blood stains on the curtains of our room. Pool was dirty and smelly. Hot tub didn’t have enough water so the jets weren’t able to function properly. Overall, stay was fine but very unsatisfied with the cleanliness
The elevator did not work. When we checked in we were told it would be working later that day. When we arrived back at hotel. It was still not working. My husband is handicapped and we were on the second
Floor. It was extremely difficult for us to get our bags up the stairs when he can hardly get himself up stairs.
Awesome staff. Everyone we interacted with was very friendly and welcoming.
This hotel offers Pokl and Hot Tub, upon arrival we had told front desk we