酒店回复: John, thank you for sharing your thoughts. The impressions you had with the in-room entertainment and bar may not reflect the standards typically aimed for, and your feedback is important. We strives to provide an enjoyable experience for everyone.
酒店回复: Zahid, your feedback regarding the bathroom size and vending machines has been noted. It is disappointing to hear you had challenges with room service and the elevator. The team is committed to improving the overall guest experience. Thank you for sharing your thoughts.
酒店回复: Michelle,It is unfortunate that your room was not ready upon arrival. It is nice to hear that you liked the spaciousness of your room and found our location convenient for meeting your family. We appreciate your feedback regarding the bathroom size and will take it into consideration. Thank you for sharing your experience.
1.0分
情侣出游
原文
翻译提供方：Google
酒店已经很旧了，需要重新装修，接待服务很差。
1.0分
商务出差
原文
翻译提供方：Google
我入住的最后两天，房间都没有人打扫/维护。
一天半没有热水。
最糟糕的体验。
再也不会住这里了。
展开
酒店回复: Seth, the team is sorry that your experience fell short of expectations. Our goal is to provide a much better experience than you described, and it’s disheartening to know that it didn't happen this time. Your feedback is important and will help focus on areas of improvement. Best wishes on your future travels.
酒店回复: Anthony, thank you for sharing your feedback. The comments about the room and location are noted and will be shared with the relevant teams for further consideration. Efforts are always being made to improve guest experiences. Your input is valuable, and we wish you all the best in your future travels.
2.0分
家庭亲子
原文
翻译提供方：Google
房间这么好，却这么贵，一点免费的东西都没有！！！食物、早餐、电话、水等等，简直是敲诈！
展开
酒店回复: Lindsay, thank you for sharing your thoughts. The hotel team strives to provide good value for all guests and regularly reviews amenities and pricing to ensure satisfaction. Your feedback is appreciated, and we hope to offer a more satisfactory experience in the future.
酒店地理位置很好，旁边有自动取款机和商店。入住时我要求要一间带冰箱的房间，他们很爽快地就给了我，因为我之前看到有评论说有些房间没有冰箱。楼下有咖啡和苹果供应。总的来说，一切都很满意。
很不错 强烈推荐
不尽如人意。
可供选择的电视频道太少，酒吧里没有人，而且看起来很破旧，这很不幸......
这是我们第二次入住，体验到糟糕的客户服务和不友好的员工。浴室很小。尽管我们第二次要求更换床单，但并没有得到更换。饮料自动售货机两天都关门了，虽然每层楼都有制冰机，但我们不得不去上一层楼取冰。电梯运行缓慢，而且很拥挤，其中一部电梯完全坏了。总而言之，我们对服务非常不满意，以后不会再来了。
入住时间太晚了。
入住时间是下午4点，我们5点半就到了，房间还没准备好。我们等了45分钟才准备好。房间很宽敞，除了浴室太小。勉强够用厕所。酒店位置不错，适合和家人见面。
酒店已经很旧了，需要重新装修，接待服务很差。
我入住的最后两天，房间都没有人打扫/维护。
一天半没有热水。
最糟糕的体验。
再也不会住这里了。
这家酒店非常老旧过时。床很不舒服，房间里没有冰箱。位置非常吵，就在I25高速公路旁，吵得我根本睡不着。不会再来了
房间这么好，却这么贵，一点免费的东西都没有！！！食物、早餐、电话、水等等，简直是敲诈！