Staff is super friendly. Clientele is trashy and inconsiderate. Both interior and exterior of rooms have visible cockroaches. Paint was chipping off the walls and ceilings. There were visible signs of damage due to previous clients pets. Absolutely horrific.
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酒店回复: Dear Valued Guest, I appreciate you sharing your feedback following your stay at the Red Roof PLUS+ Pittsburgh South - Airport. I am pleased to see your appreciation of our staff. However, we're saddened to read that your stay fell short of your expectations due to the state of the property and the cockroaches you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
3.0分
情侣出游
bathroom in the room wasnt exactly clean and the mattress was pretty old and caved in could feel the springs but the room was generally clean
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Pittsburgh South - Airport. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the bathroom and the state of the mattress.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,IshiRed Roof Management RediResponse Specialist
1.0分
其他
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Terrible establishment, stained sheets, room smelled like a public pool. Trash stuffed into peep hole which made me wonder how clean room really was. Surrounding property was over run with sketchy individuals appearing to be leaving there or renting by the hour. Literally was in room long enough to see mess and leave. Front desk told us we could not have refund because we had been checked in for 30 minutes even though by the time I received my room key, found the entrance to the stairwell and found the room, had to walk back to the front desk to get keys reprogrammed, then back to the room and carry in bags. We never even sat our stuff down. I’ve stayed in some sketchy places but this one definitely was way more than I was willing to deal with. At the time of writing this we still have not been contacted by the manager like we was told we would be.
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酒店回复: Hi Valued Guest,Thank you for sharing your feedback following your stay at the Red Roof PLUS+ Pittsburgh South - Airport. I researched your reservation and verified that $108.29 was refunded to you on September 20, 2025, at 08:35 PM. Please accept our sincerest apology for the state of the room and the situation you described.It's important to note that it can take up to 10 business days for the funds to appear on your statement. Please check back after the appropriate amount of time and let Red Roof know if you have any concerns what-so-ever. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Thank you, PrincessRed Roof Management RediResponse Specialist
2.0分
情侣出游
Our bed was broken, there was what looked like poop smeared on the wall behind the toilet and there was a group of people in front of our room smoking meth.
3.0分
情侣出游
They need to replace all the towels and bed sheets. They were all stained even when you get fresh ones.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Pittsburgh South - Airport. I am very sorry to hear about the possible stained towels and bed sheets you encountered during your stay. We strive to provide all our guests with clean and fresh linens, and it's disappointing to learn that we fell short of your expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,PrincessRed Roof Management RediResponse Specialist
3.0分
其他
Grounds were dirty. Inside of room was a bit run down. Have stayed in Red Roof Inn's several times. This one was disappointing.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Pittsburgh South - Airport. It is regrettable to hear that the state of the room and the grounds you mentioned didn't meet your expectations. We are truly disheartened to read your comments.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
2.0分
朋友出游
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The beds were clean, the bathroom was cleaned poorly, with hair and other things in that room, to round it up, in the entire building it smells extremely bad, like a mix of chemicals and just uncleanliness, would not com again
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Pittsburgh South - Airport. I'm truly sorry to hear about the issues you encountered during your stay. It's disheartening to learn that the bathroom cleanliness and the overall odor throughout the building fell short of expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We intend to learn from this experience and hope you'll give Red Roof another opportunity to welcome you to one of our almost 700 locations in the future.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
这家旅馆地理位置绝佳,去哪里都很方便,所以游玩体验很棒。虽然我的房间在旅馆后面,但地方虽小却很温馨,还有智能电视。花70美元住一晚,性价比很高。前台的小姐姐也很好,给了我第一间空房。
员工很友好
干净舒适,允许携带宠物。
Staff is super friendly. Clientele is trashy and inconsiderate. Both interior and exterior of rooms have visible cockroaches. Paint was chipping off the walls and ceilings. There were visible signs of damage due to previous clients pets. Absolutely horrific.
bathroom in the room wasnt exactly clean and the mattress was pretty old and caved in could feel the springs but the room was generally clean
Terrible establishment, stained sheets, room smelled like a public pool. Trash stuffed into peep hole which made me wonder how clean room really was. Surrounding property was over run with sketchy individuals appearing to be leaving there or renting by the hour. Literally was in room long enough to see mess and leave. Front desk told us we could not have refund because we had been checked in for 30 minutes even though by the time I received my room key, found the entrance to the stairwell and found the room, had to walk back to the front desk to get keys reprogrammed, then back to the room and carry in bags. We never even sat our stuff down. I’ve stayed in some sketchy places but this one definitely was way more than I was willing to deal with. At the time of writing this we still have not been contacted by the manager like we was told we would be.
Our bed was broken, there was what looked like poop smeared on the wall behind the toilet and there was a group of people in front of our room smoking meth.
They need to replace all the towels and bed sheets. They were all stained even when you get fresh ones.
Grounds were dirty. Inside of room was a bit run down. Have stayed in Red Roof Inn's several times. This one was disappointing.
The beds were clean, the bathroom was cleaned poorly, with hair and other things in that room, to round it up, in the entire building it smells extremely bad, like a mix of chemicals and just uncleanliness, would not com again