酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad you found our staff friendly and the room clean and comfortable for your stay. We appreciate your comments about the room amenities and will review them to improve the guest experience.Sincerely, Hotel Manager
酒店回复: Dear Guest,We’re very sorry to hear about your disappointing experience. This is far from the standard we aim to maintain, and we sincerely apologize for the condition of your room. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are addressed immediately. Thank you for your past loyalty, and we hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
4.0分
家庭亲子
原文
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酒店正在进行大规模翻新,目前进展顺利,但尚未完工。
免费早餐令人失望。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate your patience during our refurbishment and apologize that the breakfast didn’t meet expectations. We hope you’ll return to experience our improvements once the upgrades are complete.Sincerely, Hotel Manager
2.0分
其他
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翻译提供方:Google
泳池看起来没打扫干净,只有一个床,床单上有污渍。而且早餐不能带回房间吃,只能在楼下大厅吃。
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酒店回复: Dear Guest,We’re sorry to hear about the issues you encountered during your stay. Cleanliness and guest comfort are top priorities, and we’ll address your concerns with our team to ensure a better experience in the future.Sincerely, Hotel Manager
一切都属于中等偏下。设施比较差。浴缸居然不防滑,很危险。大堂应该是涂新漆了,所以看着还可以。前台服务很冷淡。早餐是简单的美式餐食。客房倒是每天都很积极地来敲门要提供服务,但是没有要。房间还算不小,但是太简陋了点。
住在这家酒店是一次美妙的体验。房间一尘不染,安静放松的氛围非常适合度假休息。在我们入住期间,员工的专业精神和周到服务随处可见。
商务出行的好酒店。房间干净,员工热情周到,地理位置便利。
绝佳之地……位置恰到好处。
价格还算合理。床和床单都很干净。员工也很友好。当时酒店并不忙,我们一度都怀疑是不是唯一的客人。房间里有点异味,不过关掉空调,房间凉快下来之后,也就习惯了。房间里有冰箱和微波炉。床头柜上没有闹钟,房间里也没有咖啡壶和咖啡用具。但总的来说,对于短暂的两晚住宿来说,还不错。
我们以前每年度假回家都会住这家酒店,它以前是一家很不错的酒店。但这次房间里弥漫着霉味。冰箱里温度很高,而且也有霉菌。遥控器坏了。浴室里的镜子和梳妆灯也不亮。床单上有污渍和毛发,马桶盖也坏了。总之,很遗憾,这将是我们最后一次入住这家酒店了。如果不是开车太累,我肯定会选择另一家酒店。
酒店正在进行大规模翻新,目前进展顺利,但尚未完工。
免费早餐令人失望。
泳池看起来没打扫干净,只有一个床,床单上有污渍。而且早餐不能带回房间吃,只能在楼下大厅吃。
你需要更换沙发床垫,这是唯一的事情。
他看起来很累