酒店回复: Dear Andrew,Thank you for sharing your feedback. We sincerely apologise for the challenges you experienced during your stay. Your concerns regarding the breakfast, room comfort, and cleanliness have been noted and will be addressed with our team. We also take the safety and security of our guests seriously and will review the situation you described with the appropriate departments. We appreciate your input and are committed to improving the guest experience for future visits. We look forward to welcoming you back. Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
Wi-Fi 容易中断
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酒店回复: Dear Guest,Thank you for bringing the issue with the Wi-Fi to our attention. We apologize for any inconvenience this may have caused during your stay. Our technical team will investigate and work to improve the stability of our Wi-Fi connection. We appreciate your feedback and hope to provide you with a smoother experience on your next visit.Sincerely, Hotel Manager
5.0分
其他
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Don’t judge a book by its cover…
The property isn’t the easiest to see as you drive down the busy street. Looks can be deceiving - the room was huge maybe a bit dated but the bed was so comfy and the staff was delightful. The breakfast was pretty light but it had the basics.
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酒店回复: Dear Guest,Thank you for your thoughtful feedback. We are glad you enjoyed the spacious and comfortable room, as well as the friendly service from our staff. Your comments about the property appearance and breakfast variety are appreciated and will be reviewed for improvement. We look forward to welcoming you again soon.Sincerely, Hotel Manager
3.0分
家庭亲子
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The room I stayed in was not well-maintained. The floor of the shower was deteriorated and that was not inviting. The staff were fine but I just came from a hotel where the staff were actually friendly so comparatively it wasn’t as welcoming.
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酒店回复: Dear Guest,Thank you for sharing your experience. We appreciate your kind words about our team and regret that the room condition and atmosphere did not meet expectations. Your feedback about the shower and overall hospitality has been shared with our management for review. We value your input as we work to enhance guest comfort and warmth. We look forward to welcoming you back. Sincerely, Hotel Manager
1.0分
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Never stay here.
Pool was closed. Staff when check in was video others on her phone and not even paying attention as we tried to check in. The room was in very poor condition. Had to have them bring clean blankets. Breakfast had to ask to refill the machines and the staff did not deal with the fighting that was happening in the tiny breakfast area. The furniture was tore up and the shower was dirty. The floors where not vacummed. Would have switched and went to a different hotel but it was late at night when we arrived and had two very tired little ones so we just made due. Will not stay there again very disappointed
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We sincerely apologise for the poor condition of the room, unresponsive staff, closed pool, breakfast issues, and overall lack of cleanliness and maintenance. Your comments have been shared with our management team, and we are taking immediate steps to address these concerns to improve the experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
服务：可以
环境：可以
卫生：可以
设施：可以
来城里参加家庭活动，这里是完美的选择。早上有咖啡，早餐也很棒。办理入住时工作人员非常乐于助人，还带我们去了房间。总的来说，我是一个满意的顾客。
早餐不够丰盛
网络太差了。早餐也很普通。
前台服务很好
如果您想找个便宜的住处，这里还不错。
诚实的评价……我对这家酒店不太满意。相对于您的花费，它太过时了。欧陆式早餐……根本不是欧陆式早餐。只有华夫饼、冷麦片或贝果。仅此而已。没有鸡蛋或肉。您整天都能听到每扇门开关的声音。房间非常普通。淋浴，除非您身高 5 英尺（约 1.5 米），否则会非常不舒服。我到的时候床很脏。我的钥匙卡有问题。我到的时候空调坏了。最棒的是，当我终于办理完入住手续时，我从离我房间最近的后门进来，发现一个无家可归的人昏倒在酒店走廊里，不是在外面，而是在走廊里的一台自动售货机旁边。总的来说，这不是一次不错的体验。
Wi-Fi 容易中断
Don’t judge a book by its cover…
The property isn’t the easiest to see as you drive down the busy street. Looks can be deceiving - the room was huge maybe a bit dated but the bed was so comfy and the staff was delightful. The breakfast was pretty light but it had the basics.
The room I stayed in was not well-maintained. The floor of the shower was deteriorated and that was not inviting. The staff were fine but I just came from a hotel where the staff were actually friendly so comparatively it wasn’t as welcoming.
Never stay here.
Pool was closed. Staff when check in was video others on her phone and not even paying attention as we tried to check in. The room was in very poor condition. Had to have them bring clean blankets. Breakfast had to ask to refill the machines and the staff did not deal with the fighting that was happening in the tiny breakfast area. The furniture was tore up and the shower was dirty. The floors where not vacummed. Would have switched and went to a different hotel but it was late at night when we arrived and had two very tired little ones so we just made due. Will not stay there again very disappointed