We were visiting my daughter who lives in the Portland area so we didn't spend much time in the room but the hotel was clean, and the people were very friendly and helpful.
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酒店回复: Dear Christine,Thank you for sharing your experience. We are glad to know the hotel was clean and that our team made you feel welcome and supported during your visit. It is wonderful that your trip allowed time with your daughter, and we hope to provide another pleasant stay on your next visit.Sincerely, Hotel Manager
1.0分
其他
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we needed a wheelchair accessible room for deaf and blind. they gave us a second floor room. One of us used the room one night of our stay and asked at the front desk for a first floor room with two queens. They gave us a one king room on first floor and offered us an exxtra night free. when I checked us out Sunday night, they told me I had to pay an extra $165. The lady at the front desk did not know about the promised extra night, and thought we were being rude. She did not understand deaf, so it was difficult to talk to her. She would not listen to me.
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酒店回复: Good afternoon. We appreciate your review and understand that your stay was not as you expected it to be. I just wanted to clarify a few things. The room booked was not a wheelchair accessible ADA room. Upon your arrival, we were unable to provide an ADA as the property was sold out. The next day, we were able to move you into a ground floor room, however we do not have a two queen ADA room at this property. We gave you a King with a sofa bed instead. Staff states that you were not offered an extra free night. The room was booked for 7 nights, and you extended one more night. The error was not on our part, and we were able to do our best to accommodate you.
3.0分
其他
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Stayed for 2 nights. The hotel’s hardware and fixtures are okay. The room services had the room for improvement. bathroom had no soap, no face towels. This hotel provided continental breakfast with few items. It did not have real butter, only margarines.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you found the hotel’s fixtures satisfactory, but regret the shortcomings with room amenities and breakfast options. Your comments regarding missing bathroom supplies and limited breakfast items will be shared with our team to improve the overall guest experience for future visits. Hope you will visit again.Sincerely, Hotel Manager
3.0分
其他
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Property has things in rooms that badly need replacing and make it look less than desirable. Such as lamp shades are ripped.. if budget is so tight for these items overlooked… what else is not being taken care of. Staff are very friendly and great. Breakfast was ok. On the light side though.
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酒店回复: Dear Jeanne,Thank you for your feedback. We are pleased you found the staff friendly and enjoyed the breakfast, though we value your comments about room furnishings and upkeep. Your observations regarding lamp shades and overall presentation will be reviewed as we work on improvements. We look forward to welcoming you for a better visit again.Sincerely, Hotel Manager
2.0分
其他
Room smelled stale, old smoking rm I think. Site has no elevator. Shower dispenser was out of soap and shampoo.
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酒店回复: Dear Frances,We regret that the room odor, lack of elevator, and empty shower dispensers affected your stay. Your comments are important and will be shared with our team to ensure improvements are made for a fresher, more comfortable, and better-maintained guest experience. Hope you will visit again.Sincerely, Hotel Manager
2.0分
其他
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Never Again!
I was SO disappointed in this Days Inn. I really felt like I was staying at a Motel 6, with the Motel 6 price! The condition of the room was so bad, the door, the bathroom, the flooring, the fridge, the couch, the towels... everything was so run down and really needed to be replaced. Also, they put some metal sheet around the bottom of the bed, so every time you climbed in or out of bed you "banged" this metal sheet which made a bunch of noise!
It just wasn't a pleasant, and I felt lucky that we actually didn't spend much time there. I will not be staying here again.
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酒店回复: Dear Amy,We regret to hear that the overall condition of your room and furnishings did not meet expectations. Your comments regarding the bathroom, flooring, furniture, and bed setup are important and will be shared with management for review. We appreciate your input as it helps us work toward improvements for future guests. We hope to have the chance to better serve you in the future.Sincerely, Hotel Manager
4.0分
其他
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The pool was very nice. It is bigger than most hotel pools and was never crowded. The rooms was not emaculate but clean . My company computer blocked the us of the wify. Not a good sign for the safety of the wyfi. Breakfast was basic but okay.
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酒店回复: Dear Melissa,Thank you for sharing your feedback. We are pleased you enjoyed the spacious pool and found the rooms clean. Your observations regarding wifi security and breakfast options are important for us to note as we work on improvements. We appreciate your input and look forward to providing a better experience on your next stay.Sincerely, Hotel Manager
1.0分
情侣出游
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Our bathroom had blood all over it upon arriving, talked to front desk and they didn’t seem pleased to even deal with us. The cleanliness of this hotel was horrible. After traveling on a plane to get here the stay was very unfortunate and staff was not helpful.
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酒店回复: Dear Kristen,Thank you for sharing your experience. Cleanliness and attentive service are vital to us, and it is clear we did not meet expectations during your stay. Your feedback will be used to reinforce higher standards with our team. We value your comments as they guide us toward improving the guest experience. Please visit us again.Sincerely, Hotel Manager
1.0分
其他
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The lobby of the hotel as nice. The room however, was run down. The furniture was worn and should have been replaced. The door to the bathroom had wall paper on it, that was torn and tattered. The plumbing in the toilet was broken. I had to remove the lid to the toilet and adjust the flushing mechanism every time I flushed. I was there for two days. I asked to be compensated for my stay. The person at the desk said I had to speak with *******.
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酒店回复: Dear Janet,Thank you for sharing your detailed feedback. We are glad you found the lobby welcoming, though we regret to hear about the condition of your room and the plumbing issue you faced. Your comments regarding worn furniture, bathroom door, and toilet maintenance will be reviewed with our team to ensure improvements are made for future guests. Hope you will visit again.Sincerely, Hotel Manager
非常棒的地方！对服务和一切都很满意。
We were visiting my daughter who lives in the Portland area so we didn't spend much time in the room but the hotel was clean, and the people were very friendly and helpful.
we needed a wheelchair accessible room for deaf and blind. they gave us a second floor room. One of us used the room one night of our stay and asked at the front desk for a first floor room with two queens. They gave us a one king room on first floor and offered us an exxtra night free. when I checked us out Sunday night, they told me I had to pay an extra $165. The lady at the front desk did not know about the promised extra night, and thought we were being rude. She did not understand deaf, so it was difficult to talk to her. She would not listen to me.
Stayed for 2 nights. The hotel’s hardware and fixtures are okay. The room services had the room for improvement. bathroom had no soap, no face towels. This hotel provided continental breakfast with few items. It did not have real butter, only margarines.
Property has things in rooms that badly need replacing and make it look less than desirable. Such as lamp shades are ripped.. if budget is so tight for these items overlooked… what else is not being taken care of. Staff are very friendly and great. Breakfast was ok. On the light side though.
Room smelled stale, old smoking rm I think. Site has no elevator. Shower dispenser was out of soap and shampoo.
Never Again!
I was SO disappointed in this Days Inn. I really felt like I was staying at a Motel 6, with the Motel 6 price! The condition of the room was so bad, the door, the bathroom, the flooring, the fridge, the couch, the towels... everything was so run down and really needed to be replaced. Also, they put some metal sheet around the bottom of the bed, so every time you climbed in or out of bed you "banged" this metal sheet which made a bunch of noise!
It just wasn't a pleasant, and I felt lucky that we actually didn't spend much time there. I will not be staying here again.
The pool was very nice. It is bigger than most hotel pools and was never crowded. The rooms was not emaculate but clean . My company computer blocked the us of the wify. Not a good sign for the safety of the wyfi. Breakfast was basic but okay.
Our bathroom had blood all over it upon arriving, talked to front desk and they didn’t seem pleased to even deal with us. The cleanliness of this hotel was horrible. After traveling on a plane to get here the stay was very unfortunate and staff was not helpful.
The lobby of the hotel as nice. The room however, was run down. The furniture was worn and should have been replaced. The door to the bathroom had wall paper on it, that was torn and tattered. The plumbing in the toilet was broken. I had to remove the lid to the toilet and adjust the flushing mechanism every time I flushed. I was there for two days. I asked to be compensated for my stay. The person at the desk said I had to speak with *******.