酒店回复: Hello Ashly, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. We always strive to accommodate guest requests as best as we can. Your comments will be shared with the team for further review and evaluation. We appreciate your loyalty to our hotel over the years and hope to welcome you back for a more positive experience in the future.
酒店回复: Hello Ronald,We value your feedback and apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to management with any concerns they may have during their stay to ensure a more comfortable experience in the future.
酒店回复: Hello Karen,We appreciate you sharing your experience with us. We take all feedback seriously and will address your concerns internally for our guests' comfort. Your comments will be used to improve our services.
酒店回复: Hello Terry, We apologize that you did not fully enjoy your stay with us. Guest feedback is valuable to us, and we will share your comments with the team for further review. Your experience does not align with the high standards we strive to maintain. Thank you for bringing these issues to our attention, and we hope to have the opportunity to better serve you in the future.
酒店回复: Hello John, We appreciate your feedback on your recent stay with us at Super 8. We apologize for any inconveniences you may have experienced during your time with us. Our guest's comfort is important, and we will make sure to share your comments with the team for improvement opportunities. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.
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这栋建筑几年前就应该被拆除了。破旧不堪,令人不堪设想。
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酒店回复: Hello Michael, We apologize that the building did not meet your expectations. Your feedback is important to us as we strive to improve our guests' experiences. If you have any further comments or concerns, please do not hesitate to reach out to our management team.
我非常不高兴!!
他们一直都不在,所以我没法办理入住。
小气员工报复
通常没问题……这次“回家过圣诞节”太糟糕了。由于身体残疾,我提前开始要求一间楼下的房间。办理入住手续时,那位戴眼镜的金发马尾辫女士试图告诉我,他们的房间已经订满了,并希望我取消预订,去隔壁的 6 号汽车旅馆。我礼貌地解释说,虽然我是外州居民,但我们不仅来自 OKC,而且来自附近地区,我知道他们没有订满。她还要求付 50 美元现金押金。好吧。没问题。她继续为我们办理入住手续,并“找到”一间楼下的房间。我在这家汽车旅馆住过 15 年了。她给了我们最糟糕的房间。房间发臭、很脏,20 世纪 90 年代的电视机不能用……但它就在楼下。这显然是她小气的报复。我们住了 3 晚,你猜怎么着... 每晚的房间都没有售完。
这肯定是我住过的最糟糕的地方,广告上说的都是假的,应该是允许携带宠物的,但是窗户上却没有标牌,禁止携带宠物,房间简直就是一场噩梦,我的意思是,梳妆台上的填缝剂不见了,电视就放在梳妆台的底部,就像要散架了一样,房间里有蟑螂,太可怕了,没有微波炉,没有冰箱,没有咖啡壶,没有这样的事情,这是一次非常糟糕的体验
你必须去隔壁的另一家汽车旅馆才能买到冰,如果你和我一样幸运,你会被安排在水泵和他的女孩下面的房间里。再也不会来了。这是我一生中最糟糕的夜晚之一!
这不是你想花太多时间的地方。几个小时还行,但根本不想在房间里呆太久。无线网络非常差,通常必须从隔壁的戴斯酒店接上无线网络。浴室条件很差,但卧室区域看起来最近刚装修过。一般来说,大堂不开放,你必须去窗口和那里的人交谈。
没有微波炉,冰箱不能用,也没有熨斗。毯子上有烟头洞,房间里有霉味。空调/暖气组合很脏,没有旋钮或标签。
这家酒店和隔壁的戴斯酒店显然属于同一家公司,他们集中资源管理这两家酒店。因此,速 8 酒店的前台在晚上关闭,如果需要帮助,客人必须致电或前往戴斯酒店的夜间办公室。我的浴缸排水非常缓慢,淋浴喷头法兰丢失;马桶需要重新注水,座椅破裂;床头灯装置上缺少一个灯泡,另一个灯泡在插座中松动,必须拧紧才能工作;我的房间面朝州际公路,非常吵,我睡不着觉;总而言之,这里非常便宜,物有所值。
这栋建筑几年前就应该被拆除了。破旧不堪,令人不堪设想。
床罩很脏,前台没有接听服务电话