酒店回复: Thank you for sharing your detailed experience. It’s unfortunate to hear that your stay started off with some challenges, especially with the key issues and confusion over room amenities. We're glad to know the situation was eventually resolved, though we understand how frustrating and inconvenient it must have been in the moment. Your patience and persistence are appreciated, and we hope any future stays go much more smoothly from start to finish
酒店回复: Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your check-in. We understand how frustrating this must have been, especially after completing the online check-in.Regarding the request for your ID and debit card, this is a standard procedure we follow for all guests to ensure the security of your reservation and verify the details for a smooth check-in. It's simply a verification step to ensure everything is in order. We deeply regret any confusion this may have caused.As for the incidental charges, I would like to clarify that this is part of our hotel policy. Please note that we do not take money directly from your account; rather, a hold is placed for incidentals upon check-in. This hold was placed on your account, and the authorization was reversed on December 5th. Depending on your bank, it may take 5-7 business days for the funds to be reflected in your account.We truly apologize for any inconvenience and are taking steps to ensure this does not happen in the future. If you have any further questions or concerns, please feel free to reach out to us.Thank you for your patience and for choosing to stay with us
酒店回复: Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Oklahoma City. We are very sorry for the inconvenience you faced during the stay. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Days Inn Team.
2.0分
其他
原文
翻译提供方：Google
退房那天早上我们很匆忙。而且我们预订了 3 人间，但只提供了 2 条毛巾。
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酒店回复: Thank you for sharing your feedback with us. We sincerely apologize for the rushed feeling you experienced on the morning of your checkout. We understand that this can be frustrating, and we truly regret any inconvenience it may have caused.In regard to the towels, we sincerely apologize for only providing two instead of the three that were expected. We strive to ensure that every guest has everything they need for a comfortable stay, and we'll make sure to take extra care in this regard moving forward.As for the timing, we want to assure you that we never ask guests to check out until the designated time. The reason we request guests to vacate by the check-out hour is simply to allow our housekeeping team to prepare the room for the next guest. We aim to ensure that all of our guests receive a clean and welcoming environment during their stay.Thank you again for your understanding, and we hope to have the opportunity to welcome you back in the future.
3.0分
商务出差
原文
翻译提供方：Google
很干净！这个价格还不错。
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酒店回复: Thank you for the feedback — I’m glad to hear the cleanliness and value met your expectations.
酒店回复: Thank you for sharing your experience about your recent stay at Days Inn by Wyndham .We're truly sorry for your recent experience. Your feedback is valuable, and we're committed to addressing the issues you've raised. We'd love the chance to make it right and provide you with the exceptional stay you deserve. Please consider giving us another opportunity to exceed your expectations. Thank you for your understanding.Sincerely,Days Inn Team.
5.0分
其他
原文
翻译提供方：Google
我们住得很愉快。干净舒适。一开始我很好奇，但后来很惊讶。非常好，尤其是价格合适。工作人员非常友好
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酒店回复: hank you for taking the time to tell us about your experience at Days Inn by Wyndham Oklahoma City. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Days Inn Team.
5.0分
其他
原文
翻译提供方：Google
干净的
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酒店回复: Thanks a ton for the perfect rating! We're happy you appreciated the cleanliness. Can’t wait to have you back!
5.0分
其他
原文
翻译提供方：Google
很干净
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酒店回复: Thanks a ton for the perfect rating! We're happy you appreciated the cleanliness. Can’t wait to have you back!
价格实惠，性价比很高。员工很友好，早餐很好吃，而且酒店位置便利，就在I-44公路旁边。我在这里睡得很好，休息得也很好，推荐给所有自驾长途旅行的人。
不会再住这里了。
我是周四入住的。2 个房间。工作人员很粗鲁，说话简短。周五早上，我出门吃早餐后，必须重置两把钥匙才能回到房间。他们说必须更换钥匙阅读器。周六我退房了。退房时，我被告知其中一间房间里少了一台吹风机。我们入住时，我的一间房间里有烘干机，另一间没有。我告诉他们这件事，他们先是告诉我它位于梳妆台旁边（没有吹风机，只有咖啡和卫生用品），他们说会和客房部沟通，然后在周一，当我打电话询问吹风机的情况时，我被告知吹风机应该放在我房间门边的一个黑色袋子里，这个房间里没有烘干机或黑色袋子，而是在另一个房间里。我到达时查看了房间的布局以及我踏入房间时提供的便利设施，我们最终在周一午餐前解决了这个问题。那是令人非常沮丧的几天，但最终还是解决了。
失望
我办理入住时非常失望，因为我在网上办理了入住手续，但仍然需要按照标准办理入住手续的正常程序，我被要求出示身份证，要求出示借记卡和签名，而我在网上办理了所有这些手续后，还被收取了两次杂费……截至 12 月 8 日，我的杂费仍未退还
位置非常好，交通方便，我喜欢你移动的黄铜床，锡的声音，淋浴不能用，只能注满浴缸，但楼上的淋浴什么也没有，我们必须用冰桶洗澡，我们住了两天，但我们离开了因为这个原因第二天。
退房那天早上我们很匆忙。而且我们预订了 3 人间，但只提供了 2 条毛巾。
很干净！这个价格还不错。
首先，酒店的照片具有欺骗性，我们旁边的人把椅子拉出来，坐在外面，在走廊里大喊大叫，让他们的孩子在外面玩到深夜。早餐不像广告上说的那样，我不建议住在这里。
我们住得很愉快。干净舒适。一开始我很好奇，但后来很惊讶。非常好，尤其是价格合适。工作人员非常友好
干净的
很干净