酒店回复: Hello Nicholas,We appreciate your feedback regarding your recent stay with us. We value all comments that help us improve our services for future guests. If you would like to discuss your experience further, please feel free to contact our management team. Thank you for choosing to stay with us.
3.0分
其他
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I looked at the breakfast area. I did not eat at the hotel. Rooms were clean but the entire hotel has a smells musty. There was broken car window glass in parking lot that did not give us a comfort feeling regarding safety. Glass was there all three days of our visit. How about a broom? Staff was friendly.
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酒店回复: Hello Joel, Thank you for sharing your feedback. We apologize for your experience regarding the musty smell and the glass in the parking lot. We appreciate your comments about the cleanliness of the rooms and our friendly staff. Your concerns will be communicated with management to enhance the overall guest experience moving forward. We hope you consider staying with us again in the future to enjoy a more comfortable visit.
5.0分
其他
Comfy Stay
Breakfast was delicious in the morning. The hotel was easy to access and really quiet at night.
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酒店回复: Hello Cory,Thank you for sharing your positive experience regarding the breakfast and the peaceful atmosphere of the hotel. We're glad you found the location convenient and enjoyed a restful night during your stay. Your feedback is important, and we hope you have the opportunity to visit us again in the future for another enjoyable experience.
3.0分
家庭亲子
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Disappointed… for the price & age of the hotel. Expected cleaner spelling rooms. Beds smelled like urine & musty. Also wasn’t expecting a $50.00 charge on receiving keys.
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酒店回复: Hello Lesley,Thank you for sharing your feedback. We understand that cleanliness and comfort are paramount for a pleasant stay, and we appreciate your comments. The 50.00 charge you mentioned is part of our standard policy for incidentals upon check-in. Your insights will be valuable as we continue to improve our services and guest experience in the future.
3.0分
家庭亲子
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This is going to sound stupid but… I accidentally left my keycard in my room. I went down to the front desk. All I had to do was to tell the desk clerk what room I was in. He didn’t ask for ID, or even my name. That didn’t make me feel very secure.
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酒店回复: Hello David,Thank you for sharing your feedback regarding your experience with the keycard retrieval. We understand how important security is for our guests, and we appreciate your insights. Your comments will be taken into consideration as we continuously strive to enhance our procedures and provide a safe and secure environment for all our guests. Please feel free to reach out to management if you would like to discuss this matter further.
1.0分
其他
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Breakfast included, but not available
Got up in the morning to rush to a funeral and found out that the night person did not make the breakfast. Breakfast was included, but not available.
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酒店回复: Hello Bruce,Thank you for sharing your feedback regarding your recent stay. We understand how important a timely breakfast is, especially during a difficult time. Your experience will be reviewed with our team to ensure we continue to uphold our service standards. We appreciate you bringing this to our attention and hope you had a safe journey during your travels.
5.0分
其他
Lots of transient foot traffic! Having the semi parking is a great help!
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酒店回复: Hello Kendra,Thank you for your feedback regarding the foot traffic and the convenience of the semi parking. We appreciate your insights as they help us understand our guests' experiences better. We hope you enjoyed your stay despite the bustling surroundings, and we look forward to the opportunity to welcome you back in the future to provide a more tailored experience.
5.0分
情侣出游
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For a few dollars more we got a suite and the extra space was wonderful. Everything was neat and clean and we enjoyed a nice breakfast before heading to our destination.
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酒店回复: Hello Dyann,Thank you for sharing your positive experience with us! We're delighted to hear you enjoyed the extra space of your suite and appreciated the neatness of your accommodations. It's great to know you had a nice breakfast to start your day. We hope to welcome you back in the future for another enjoyable stay.
我们来这里是为了参加俄克拉荷马大学的毕业典礼。酒店位置很方便，正好在俄克拉荷马城和诺曼之间，比住在诺曼只多开了大概10-15分钟车程，但费用却便宜了一半多。路上的交通噪音完全不是问题。房间很干净也很宽敞，不过地板有点旧了，导致房间闻起来有点像更衣室。空调制冷效果很好，也改善了房间里的气味。早餐还可以，工作人员也很乐于助人。有几个人走过酒店物业，但没有引起任何问题。
卡车噪音太大，根本没法好好休息/睡觉。再也不会住这家酒店了。
不
I looked at the breakfast area. I did not eat at the hotel. Rooms were clean but the entire hotel has a smells musty. There was broken car window glass in parking lot that did not give us a comfort feeling regarding safety. Glass was there all three days of our visit. How about a broom? Staff was friendly.
Comfy Stay
Breakfast was delicious in the morning. The hotel was easy to access and really quiet at night.
Disappointed… for the price & age of the hotel. Expected cleaner spelling rooms. Beds smelled like urine & musty. Also wasn’t expecting a $50.00 charge on receiving keys.
This is going to sound stupid but… I accidentally left my keycard in my room. I went down to the front desk. All I had to do was to tell the desk clerk what room I was in. He didn’t ask for ID, or even my name. That didn’t make me feel very secure.
Breakfast included, but not available
Got up in the morning to rush to a funeral and found out that the night person did not make the breakfast. Breakfast was included, but not available.
Lots of transient foot traffic! Having the semi parking is a great help!
For a few dollars more we got a suite and the extra space was wonderful. Everything was neat and clean and we enjoyed a nice breakfast before heading to our destination.