Terribly outdated. The bathroom was not good at all. It was noisy all night. Very limited breakfast.
4.0分
家庭亲子
We expected two beds or a bigger bed. Nether one of us slept very well. Otherwise it was good.
1.0分
其他
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There was a mouse in our room! Evidence right on the bed! The safety bar in the shower BROKE off when i touched it. The door couldn't lock, too warped. Other maintenance issues too many to mention.
4.0分
情侣出游
It is an older hotel and could use some TLC. But considering the choices in the town it’s one of the better spots.
2.0分
其他
The smoke alarm went off at 150 am and all we got was if it happened again call back. Not very happy with that
1.0分
家庭亲子
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I wish I could share the photographs that I took beautiful sunrise this morning, but you couldn’t see it through the grime and dirt on the windows, not a single electrical plug, and the two rooms that we rented would hold a plug without it falling out of the wall. Dirty washcloths wrapped up in the shower curtain and fold it up and when you extend the shower curtain there, it is dried out from the previous person. Rented an ADA accessible room and they tried to push us off into a standard twin queen with a walk-in shower and a medical chair to sit on in the shower with no showerhead extension.
The only saving grace that I found was one young woman who had just started two weeks ago at the job. She managed to sort out the issue the one that was on duty, dealing with me, apparently got her feelings, hurt when I complained that the room that we rented wasn’t what we are rented and told me to contact ******* as opposed to rectifying the situation when I’m showing her the email from ******* with exactly what we were rented versus what she gave us. She called the manager and informed me that she would be in in the morning when we checked out the next morning, I’m assuming it was the manager because I watched her walk in while I sat there drinking my coffee at the nonexistent breakfast bar and the nonexistent restaurantand when I checked out, she said nothing not one word I will be writing Wyndham. They need to remove their name from this particular location. It is destroying their
1.0分
情侣出游
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Even thought they has a non smoking policy, the place smelled horrible. I will not stay again and won’t recommend this hotel in broken bow. Old bathroom and the key to get in never works. Staff not friendly either seems like low pay job.
1.0分
其他
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The room smelled like mold and felt damp. The walls were stained with dirt. The bathroom light wouldn't stop flickering. The fan was incredible loud in the bathroom. The room looks nothing like pictures advertised. I did immediately leave and am in a refund process.
2.0分
家庭亲子
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Staff was not friendly. Did not smile or greet us upon arrival.
Beds were very hard and the pillows were flat.
A/C controls had tape over them so we could not adjust the room temperature.
十二点到达后，服务员面无表情。说两点后才有房。想上个厕所，说厕所现在搞的一团糟，暂时不能用。三点后回来办理入住有了点笑脸，晚上要了个毯子态度还好。早餐基本没什么吃的。我们8点50下来吃饭只有几个冷掉的甜甜圈，两杯酸奶，一点牛奶。房间里面设施有点老，我们要求不高，也还算干净。
Terribly outdated. The bathroom was not good at all. It was noisy all night. Very limited breakfast.
We expected two beds or a bigger bed. Nether one of us slept very well. Otherwise it was good.
There was a mouse in our room! Evidence right on the bed! The safety bar in the shower BROKE off when i touched it. The door couldn't lock, too warped. Other maintenance issues too many to mention.
It is an older hotel and could use some TLC. But considering the choices in the town it’s one of the better spots.
The smoke alarm went off at 150 am and all we got was if it happened again call back. Not very happy with that
I wish I could share the photographs that I took beautiful sunrise this morning, but you couldn’t see it through the grime and dirt on the windows, not a single electrical plug, and the two rooms that we rented would hold a plug without it falling out of the wall. Dirty washcloths wrapped up in the shower curtain and fold it up and when you extend the shower curtain there, it is dried out from the previous person. Rented an ADA accessible room and they tried to push us off into a standard twin queen with a walk-in shower and a medical chair to sit on in the shower with no showerhead extension.
The only saving grace that I found was one young woman who had just started two weeks ago at the job. She managed to sort out the issue the one that was on duty, dealing with me, apparently got her feelings, hurt when I complained that the room that we rented wasn’t what we are rented and told me to contact ******* as opposed to rectifying the situation when I’m showing her the email from ******* with exactly what we were rented versus what she gave us. She called the manager and informed me that she would be in in the morning when we checked out the next morning, I’m assuming it was the manager because I watched her walk in while I sat there drinking my coffee at the nonexistent breakfast bar and the nonexistent restaurantand when I checked out, she said nothing not one word I will be writing Wyndham. They need to remove their name from this particular location. It is destroying their
Even thought they has a non smoking policy, the place smelled horrible. I will not stay again and won’t recommend this hotel in broken bow. Old bathroom and the key to get in never works. Staff not friendly either seems like low pay job.
The room smelled like mold and felt damp. The walls were stained with dirt. The bathroom light wouldn't stop flickering. The fan was incredible loud in the bathroom. The room looks nothing like pictures advertised. I did immediately leave and am in a refund process.
Staff was not friendly. Did not smile or greet us upon arrival.
Beds were very hard and the pillows were flat.
A/C controls had tape over them so we could not adjust the room temperature.
Room was dusty.