This property is spotless and has everything you could possibly need probably one of the cleanest hotels I’ve been in in a while and the breakfast was epic!!
5.0分
其他
I always like a Hampton Inn. Comfortable, clean, quiet, and they are very good breakfast.
2.0分
商务出差
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I paid for a room with a jetted tub, and ultimately was told they don’t have rooms with jetted tubs here. But i was still charged the price of a room with said tub!
5.0分
其他
Loved the clean rooms, helpful staff, coffee, and free breakfast!!!
1.0分
其他
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I agree miscommunication with staff. Others, have posted this also. One staff says this and another says that. Absolutely, not a hotel I would ever give a good rating. Like others say go to another hotel. I am glad I cancelled and went elsewhere and saved money. This hotel has to improve and I am a hiltons honors guest.
1.0分
商务出差
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I booked rooms through guest reservations for two nights and when we arrived we did not have any rooms available and found out that our rooms had been given to another customer. I was able to get additional rooms at my own expense. After months of trying to recover booking costs from booking agent and motel I ended up having to accept the loss of my reservation fees of $1571.00 because we were listed as a no show. I would not recommend staying at this motel!!
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酒店回复: Thank you for sharing your feedback regarding your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you encountered. We understand that you booked your stay through Third-Party Booking Site, and we regret that the issues you faced were not addressed to your satisfaction. Traditionally, if rooms are not checked into by the time the audit is conducted, they are marked as "no-show" and become available for booking on all channels. To avoid this, it's best for guests with late arrivals to call the property and inform them, so the rooms can be held for their arrival. We spoke to the Third-Party Booking Site in hopes of reaching a resolution, but unfortunately the final determination on return of the funds is their decision.
5.0分
其他
Nice comfy
Even though we were by a busy road, it was quiet.
4.0分
家庭亲子
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Hotel was clean and fresh. Given its location I was a little worried that it wouldn’t be a great place to stay, but it really was as good as any other Hampton Inn I have stayed in any where else. Check-in went smoothly, but overall the staff was sort of disorganized. We asked for late checkout and then had two different staff members asking us if we were checking out. Overall, I would be happy to stay here again.
4.0分
商务出差
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Conveniently located near gas stations and fast food. Lobby was very nice as well as the staff. Breakfast was amazing (has plenty of options for picky eaters which I love). The room was nice, however the shower was dirty. The bed and everything else in the room and amenities were great, but the shower floor had some staining and what I believe to be mold in/around the caulking.
5.0分
其他
I arrived late and they got me quickly checked in. Great service. My room was huge and very clean.
This property is spotless and has everything you could possibly need probably one of the cleanest hotels I’ve been in in a while and the breakfast was epic!!
I always like a Hampton Inn. Comfortable, clean, quiet, and they are very good breakfast.
I paid for a room with a jetted tub, and ultimately was told they don’t have rooms with jetted tubs here. But i was still charged the price of a room with said tub!
Loved the clean rooms, helpful staff, coffee, and free breakfast!!!
I agree miscommunication with staff. Others, have posted this also. One staff says this and another says that. Absolutely, not a hotel I would ever give a good rating. Like others say go to another hotel. I am glad I cancelled and went elsewhere and saved money. This hotel has to improve and I am a hiltons honors guest.
I booked rooms through guest reservations for two nights and when we arrived we did not have any rooms available and found out that our rooms had been given to another customer. I was able to get additional rooms at my own expense. After months of trying to recover booking costs from booking agent and motel I ended up having to accept the loss of my reservation fees of $1571.00 because we were listed as a no show. I would not recommend staying at this motel!!
Nice comfy
Even though we were by a busy road, it was quiet.
Hotel was clean and fresh. Given its location I was a little worried that it wouldn’t be a great place to stay, but it really was as good as any other Hampton Inn I have stayed in any where else. Check-in went smoothly, but overall the staff was sort of disorganized. We asked for late checkout and then had two different staff members asking us if we were checking out. Overall, I would be happy to stay here again.
Conveniently located near gas stations and fast food. Lobby was very nice as well as the staff. Breakfast was amazing (has plenty of options for picky eaters which I love). The room was nice, however the shower was dirty. The bed and everything else in the room and amenities were great, but the shower floor had some staining and what I believe to be mold in/around the caulking.
I arrived late and they got me quickly checked in. Great service. My room was huge and very clean.