Had to do three room changes. The first the nonsmoking room smelled like smoke and ashes all over the bed. Second smelled like smoke and the TV was damaged. Third smelled like smoke, dirty and roaches. The parking lot had a bunch of activity. Just not safe or clean.

When we arrived at the hotel it smelt of smoke everywhere inside. We walked to our room & the floors were dirty it looked like nobody had vacuumed in months. We got to our room and it looked decent from the beginning. We checked the beds, then proceeded to check the bathroom to then find a cockroach climbing up the wall. We then found one on the ceiling. And then one on the wall that jumped onto my friends bed. At this point we decided there was no way we were staying at the hotel. We checked out and luckily had a friend with an air bnb. Don’t stay here. It’s unsafe & looks like it has not been cleaned in years. The staff said ‘bed bugs?’ We got rid of that problem. When we did not speak of bed bugs but of roaches. So must have had 2 problems.

The rooms were extremely unkept. Faucet was rusted almost all the way thru. Rusted shower drain, Rips in the bouch with unknown stains. Holes in the walls. Door lock completly broken off leaving me and my travel partner feeling unsafe. Mold in bathroom. Water damage on ceilings, broken fixtures room smelt very musty when we entered. Not to mention the cockroach we found jn the sink the next morning. Carpet completely ripped at the door. This hotel was run down. Mattress was very old and breaking down not to mention no bedbug protector. If we werent desperate for a hotel I would have left. How people are leaving good reviews is beyond me.

Never again will we stay here

Checked in got the key and went to the room to find it was a dirty room so then we go down they move us to a different room that has roaches

Horrible Place to Stay! Go anywhere else

The state of the room and hotel was completely different compared to what is described on hotel website and in previous reviews on site.

The hotel is clearly under construction. Parking lot and surrounding yard around hotel is littered with shipping containers, building materials, scrap and replacement parts for hotel. The elevator, and hallways all leading up to the room are in disrepair ripped carpets and dirty from drywall dust, dirt and construction mess. The hallway reeked of ********* and Indian food smell. Entering my room I found so many areas of damage and broken items. First off and in relation to the security of my room- the secondary bar lock at top of door was completely snapped/broken off and the door was so not aligned so the deadbolt would not engage either. On to the condition of the room- multiple broken light switches (entry light and first/main light in the room wouldn’t turn on), tub drain was broken and full of previous visitors hair, all of the wallpaper throughout the room is peeling back and falling off the bathroom specifically has peeling wallpaper and mold all along the border of the shower. The toilet handle is broken. The headboard was broken on both sides, mattress and box springs are visibly stained and very dirty. The dresser drawers are all broken and will not stay closed (duct tape was used to keep them shut. Can’t say enough how bad this place was and not worth any amount of money.

Pool was cold. Not heated. Construction happening. Loud in the morning and previous afternoon. Breakfast was all microwaved/ frozen stuff. Ran out of milk. Room had hair on bathtub and urine on toilet seat. I cleaned myself. Damage to bathroom door and paint peeling on ceiling above bathtub. No screen on window.

When my fiancé and I first arrived for our reservations they had construction in the parking lot and one drive way blocked making it hard to access the hotel. Then the guy working the counter asked for id and credit card. He was very short and never clarified why he needed my card and provided no receipt. When we got into our room the lights barely worked and the carpet surrounding the jacuzzi was falling off. We brushed off cause we just were there to sleep but fast forward to 1:30 am we’re both woken up with bite marks of three and extremely itchy due to bed bugs! We immediately check out and ask for a refund and we were just told they don’t have bugs and a manager will call us in the morning. So we drove 3 in a half hours home and never got a call. So I call to talk to the manager who is very rude saying they can’t refund me because they can’t prove they have beg bugs and to call corporate. So I call corporate and that they’re not in charge with it since it’s an individually owned franchise. And to contact the owner. Overall an absolute horrible experience and a waste of $250.