We were there on a very busy weekend. The hot tub wasn’t working and they seemed short-staffed for a little while. The breakfast was okay. The staff was friendly and helpful and our room was clean. Pretty good overall.
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酒店回复: Hello Ryan J, Thank you for taking the time to share your experience. We're glad to hear that you found the staff friendly and your room clean. We appreciate your understanding during the busy weekend and are always looking for ways to enhance our services. Your feedback on the hot tub and breakfast will be noted for future considerations. We hope to welcome you back again soon for an even better stay.
3.0分
其他
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The hotel was good. Staff very accommodating. The negative is the number of vagrants hanging around the area. Large number of big name hotels within the area, all had the vagrant problem.
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酒店回复: Hello Ardis, Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff accommodating. We understand your concerns about the surrounding area, which can be a challenge in some urban locations. While we strive to provide a safe and enjoyable environment for our guests, we appreciate your insights and will continue to monitor the situation. Thank you for sharing your experience, and we hope to welcome you back in the future.
2.0分
其他
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I had the absolute worst sleep. The beds squeaked every move you made because they’re sitting on a metal frame. The shower didn’t really work. The corner of the floors were filthy, including the bathroom. The room was really small, so I don’t recommend for a family. The hotel was really hot and humid, but the staff were friendly. The location seems fine and the parking lot was lit up and seemed safe. I just truly didn’t enjoy this hotel stay. And I’m surprised because the only reason I booked it was for the reviews and the rating. It definitely didn’t give an “excellent” experience. The pool and the jacuzzi were also a disappointment due to the cleanliness and the bubbles not working.
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酒店回复: Hello Amy,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the staff and our location, but we are sorry to hear about the challenges you faced with the room conditions and amenities. Your input is important to us as it helps us identify areas for improvement. We encourage you to reach out to management directly to share your concerns further, as they value guest insights for enhancing the overall experience.
5.0分
家庭亲子
The facility was extremely clean, very convenient with sufficient amenities. The staff was professional, competent, helpful and friendly.
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酒店回复: Hello Harold,Thank you for your positive feedback regarding the cleanliness of our facilities and the professionalism of our staff. We appreciate your comments about our amenities and convenience, as we strive to provide a comfortable experience for all our guests. Your insights are invaluable to us and will help maintain the high standards we aim for. We hope to welcome you back in the future for another enjoyable stay.
4.0分
情侣出游
Location is very near to the airport. Room was comfortable. Breakfast was sub'par.
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酒店回复: Hello Michael, Thank you for your feedback regarding your recent stay. We're glad to hear that you found the location convenient and the room comfortable. We take our guests' opinions seriously, and your comments about the breakfast will be shared with our culinary team for future improvements. We hope you had a pleasant journey and appreciate you taking the time to share your experience.
5.0分
其他
Nice, clean and safe. The staff was great and made everything real smooth.
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酒店回复: Hello Steve,Thank you for sharing your positive experience! We're thrilled to hear that you found our hotel clean, safe, and that our staff contributed to a smooth stay. Your feedback is appreciated and helps us continue to provide great service to all our guests. We hope to welcome you back in the future for another enjoyable visit.
5.0分
其他
Clean and the air conditioner worked well beds were comfortable.
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酒店回复: Hello Cortney, Thank you for your feedback! We're delighted to hear that you found the cleanliness, air conditioning, and beds to your liking. Guest comfort is a priority for us, and it's great to know you had a pleasant stay. We appreciate your input and hope to welcome you back in the future to provide another enjoyable experience.
5.0分
其他
It was great clean and easy check in pool was great!!!
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酒店回复: Hello adan,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the cleanliness of our hotel, the ease of check-in, and the pool facilities. Your feedback is valuable to us, and we hope you consider staying with us again on your next visit for another enjoyable experience.
5.0分
其他
It was clean and easy check in pool was great!!!
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酒店回复: Hello adan,Thank you for your feedback! We’re delighted to hear that you enjoyed the cleanliness of our property, the ease of check-in, and had a great time at the pool. Your positive comments are much appreciated, and we hope to welcome you back for another enjoyable stay in the future.
感觉早餐和住宿都不错
We were there on a very busy weekend. The hot tub wasn’t working and they seemed short-staffed for a little while. The breakfast was okay. The staff was friendly and helpful and our room was clean. Pretty good overall.
The hotel was good. Staff very accommodating. The negative is the number of vagrants hanging around the area. Large number of big name hotels within the area, all had the vagrant problem.
I had the absolute worst sleep. The beds squeaked every move you made because they’re sitting on a metal frame. The shower didn’t really work. The corner of the floors were filthy, including the bathroom. The room was really small, so I don’t recommend for a family. The hotel was really hot and humid, but the staff were friendly. The location seems fine and the parking lot was lit up and seemed safe. I just truly didn’t enjoy this hotel stay. And I’m surprised because the only reason I booked it was for the reviews and the rating. It definitely didn’t give an “excellent” experience. The pool and the jacuzzi were also a disappointment due to the cleanliness and the bubbles not working.
The facility was extremely clean, very convenient with sufficient amenities. The staff was professional, competent, helpful and friendly.
Location is very near to the airport. Room was comfortable. Breakfast was sub'par.
Nice, clean and safe. The staff was great and made everything real smooth.
Clean and the air conditioner worked well beds were comfortable.
It was great clean and easy check in pool was great!!!
It was clean and easy check in pool was great!!!