酒店回复: Estimado huésped,Muchas gracias por su amable comentario. Nos alegra saber que encontró nuestra ubicación muy conveniente. Esperamos poder recibirlo nuevamente pronto.Atentamente,Windsor Hotel
4.0分
其他
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翻译提供方：Google
好服务
5.0分
家庭亲子
原文
翻译提供方：Google
好的
1.0分
其他
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I purchased a room for my daughter who was coming back from New York City. When she got to the parking lot, she said a policeman told her not to stay there, so she went to the Holiday inn instead unfortunately, my $85 was not refunded so I lost $85 on a hotel room, which was not even used. This hotel should be taken off your website and should not be an option!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are sincerely sorry to hear about your daughter’s experience and the concern it caused. However, we would like to clarify that your reservation was processed as a no-show. According to Expedia’s policies — which apply to all bookings made through their platform — hotels are not obligated to issue refunds when the guest does not check in, regardless of external remarks or personal decisions.We understand how frustrating this situation must feel, but since the room was held for the entire night and not canceled within the allowed timeframe, the no-show fee was automatically applied.That said, we truly regret that your perception of the property was affected by what your daughter was told, and we appreciate you bringing this to our attention.Kind regards,Windsor Hotel
1.0分
家庭亲子
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The front desk associate actively ignored us. The assigned room smelled of ********* (the room was non-smoking), the bathroom was covered in rust and filth. The curtains were peeling and they use sofa pillows for the mattress. On top of all of that, the associate and the manager refused to cancel and provide a refund. We did not stay there a single night and, instead we booked our stay at a nearby hotel.
算学校附近便宜的旅馆，待的时间长为了省钱而住的。有简单方便的早餐，新泽西也没什么高级酒店，都是旅馆。
非常干净、经济实惠又舒适。我住得很愉快，真希望能多待几天。
房间很好，干净又舒适。我想我们可能订错了时间，餐厅很不幸地因为装修而关闭了。如果能直接回酒店用餐，不用另外安排，那就更好了。但除此之外，酒店的位置、房间以及其他一切都相当令人满意。甚至工作人员也非常礼貌和配合。
一般
我需要一个方便亲戚来接我们的地方，这个酒店非常完美，有热水，干净，舒适，可以安然入睡。
非常方便
好服务
好的
I purchased a room for my daughter who was coming back from New York City. When she got to the parking lot, she said a policeman told her not to stay there, so she went to the Holiday inn instead unfortunately, my $85 was not refunded so I lost $85 on a hotel room, which was not even used. This hotel should be taken off your website and should not be an option!
The front desk associate actively ignored us. The assigned room smelled of ********* (the room was non-smoking), the bathroom was covered in rust and filth. The curtains were peeling and they use sofa pillows for the mattress. On top of all of that, the associate and the manager refused to cancel and provide a refund. We did not stay there a single night and, instead we booked our stay at a nearby hotel.