酒店回复: Dear Christella,We're truly sorry to hear about the issues you experienced during your stay, we take your concerns very seriously. Cleanliness, safety, and guest comfort are top priorities for us, and your comments have been shared with our management and housekeeping teams for immediate review and corrective action.We apologize for the inconvenience and hope you'll consider giving us another opportunity in the future to provide a better experience.Sincerely,Guest Services ManagerRamada by Wyndham Angola/Fremont Area
酒店回复: Dear Desiree,We're sorry to hear about the issues you encountered during your stay, especially with the water quality, stairwell odor, and pool experience. Your comments have been brought to the attention of our maintenance team so we can investigate and address these concerns promptly.We apologize for the inconvenience. We will work to improve, and we hope you'll consider staying with us again in the future.Sincerely,Guest Services ManagerRamada by Wyndham Angola/Fremont Area
2.0分
其他
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We booked this hotel specifically with wanting to use the gym, however once we arrived, we learned that they were under construction and the gym was closed. They put us in one of the “new” rooms - which had been recently updated however, it was clear that it was rushed and/or done by someone who had no clue what they were doing - the furniture wasn’t assembled correctly &
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酒店回复: Dear Guest,Sorry for the inconvenience with the gym closure and room setup. We appreciate your feedback and will work to improve during our renovations.Thanks, Ramada by Wyndham Angola/Fremont Area
5.0分
商务出差
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friendly service, very comfortable bed, awesome giant shower head with good water pressure and new bathroom, quiet and strong a/c, I was lucky I got a room upgrade at no charge. Breakfast was good as well for the price. Honestly this hotel is hands down unbeatable. Thank you for being decent. I will say that they seem to be undergoing remodeling/upgrading some rooms. The new rooms are Pristine and have a soothing new room smell.
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酒店回复: Dear Guest,Thank you so much for your glowing review! We’re thrilled to hear you enjoyed the upgraded room, comfortable bed, and breakfast. It’s wonderful to know that our renovations and improvements are making a difference for our guests.We truly appreciate your kind words and look forward to welcoming you back for another great stay.Sincerely,Ramada by Wyndham Angola/Fremont Area
3.0分
其他
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Needs a major upgrade
This place is very dated. Definitely needs major upgrades. The staff was great. The room was old, faucets were rusted, bathroom really old.
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酒店回复: Hello Guest, We’re glad to hear our staff made a positive impression, though we’re sorry the condition of your room did not meet expectations. Please know that renovations and upgrades are in progress, and we hope you’ll notice the improvements on a future visit.Best regards,Ramada by Wyndham Angola/Fremont Area
5.0分
其他
The new owners are slowly making big improvements and renovations with the motel. The friendliness of the staff is fantastic.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear you enjoyed your stay and noticed the improvements we’re making. Our team truly appreciates your kind words about their friendliness. We look forward to welcoming you back as we continue our renovations.Best regards,Ramada by Wyndham Angola/Fremont Area
2.0分
其他
Ok.. if u just need to sleep
Bed was clean... however the room was extremely musty and in overall ruff shape. Could definitely use some tlc.
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酒店回复: Hello Guest,Thank you for sharing your feedback. We’re sorry to hear about your experience. We’re working on updates and improvements, and your comments will help us focus on what matters most to our guests.
1.0分
家庭亲子
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The property is completely run down and unhealthy for guests. Many rooms are filled with either boarded up windows or boxes. Parts of the building were closed down and it smelled moldy throughout. Only stairwell available in disrepair.Warning for anyone to find somewhere else.
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酒店回复: Dear Sandra,We sincerely apologize for the condition of the property and the concerns you experienced during your stay. Your feedback regarding maintenance, cleanliness, and overall safety is very concerning and has been shared with our management team for urgent attention. We regret not meeting your expectations and appreciate you bringing these issues to our notice.Sincerely,Ramada Hotel Inn Management
位置稍微有点吓人，我也是到了才发现位置的问题，好多施工的工人，而且都是黑人吓人
不错的地方，我还会再来的。
网上的照片都是假的。这地方脏得要命，根本不应该出现在任何网站上。走廊里弥漫着异味，地毯也很脏。房间里也有异味，浴室的防滑垫估计用了30年了。房间的门是挖空的壁橱门。酒店侧面的入口没有锁。肮脏恶心的酒店，谁也不应该预订。折叠床脏兮兮的，味道难闻。不得不放弃，换一家酒店。真是个糟糕的地方。
刚打开水龙头，流出的水是棕色的。楼梯间气味难闻，而且招牌上宣传的热水浴缸或水疗设施根本不存在，泳池里的化学药剂也完全不对劲，感觉和闻起来都像是在用漂白剂泡澡。
We booked this hotel specifically with wanting to use the gym, however once we arrived, we learned that they were under construction and the gym was closed. They put us in one of the “new” rooms - which had been recently updated however, it was clear that it was rushed and/or done by someone who had no clue what they were doing - the furniture wasn’t assembled correctly &
friendly service, very comfortable bed, awesome giant shower head with good water pressure and new bathroom, quiet and strong a/c, I was lucky I got a room upgrade at no charge. Breakfast was good as well for the price. Honestly this hotel is hands down unbeatable. Thank you for being decent. I will say that they seem to be undergoing remodeling/upgrading some rooms. The new rooms are Pristine and have a soothing new room smell.
Needs a major upgrade
This place is very dated. Definitely needs major upgrades. The staff was great. The room was old, faucets were rusted, bathroom really old.
The new owners are slowly making big improvements and renovations with the motel. The friendliness of the staff is fantastic.
Ok.. if u just need to sleep
Bed was clean... however the room was extremely musty and in overall ruff shape. Could definitely use some tlc.
The property is completely run down and unhealthy for guests. Many rooms are filled with either boarded up windows or boxes. Parts of the building were closed down and it smelled moldy throughout. Only stairwell available in disrepair.Warning for anyone to find somewhere else.