酒店回复: Dear Guest,We’re very sorry for the issues you encountered with your initial room and the overall hotel experience. This is not the standard we strive for, and we apologize for the inconvenience and discomfort caused. We appreciate your patience with the room change and your feedback about the smell and breakfast. Please know we’re taking your comments seriously to improve our services. Thank you for sharing your experience.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方:Google
不错的选择!
非常不错的汽车旅馆。
房间虽然不大,但条件很好,也很干净。
此外,各种便利设施一应俱全。
早餐也不错。
我强烈推荐这家酒店!
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback and recommendation! We're glad you found the rooms comfortable, clean, and well-equipped, and that you enjoyed the breakfast. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
2.0分
家庭亲子
原文
翻译提供方:Google
房子里有一股难闻的霉味。我不得不去一元店买空气清新剂。味道太浓了,熏得我头疼。
展开
酒店回复: Dear Guest,We’re very sorry to hear about the musty smell in your room and the discomfort it caused. This is not the experience we want for our guests. Thank you for letting us know — we’ll address this issue promptly to improve the environment.Sincerely, Hotel Manager
4.0分
其他
展开
The staff was friendly / I remember some of them from last year.
The last night wasn’t pleasant, but I blame that on the large group of high schoolers running up and down the hall yelling, not the hotel. I wish school groups were better supervised.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad to hear our staff made you feel welcome again. We’re sorry your last night was disrupted by noise from the group, and we appreciate your understanding. We’ll review this with our team to help ensure better supervision and a quieter stay for all guests in the future.Sincerely, Hotel Manager
3.0分
其他
展开
Kitchenette and table both needed to be cleaned. Fridge was dirty! Bed was fine, good clean towels, bathtub was clean. Exterior building needs to be cleaned. Overall lacking in cleanliness. Should have spent additional $15 dollars for the property across the street.
展开
酒店回复: Dear Guest,We’re sorry to hear about the cleanliness issues you encountered. While we’re glad you found the bed, towels, and bathtub clean, we apologize that other areas did not meet expectations. Your feedback has been shared with our housekeeping and maintenance teams to ensure improvements are made throughout the property.Sincerely, Hotel Manager
5.0分
家庭亲子
展开
Quite and safe place to stay. Overall it was a nice place to stay for a couple days. I will say if you have kids you may wanna find a place that has a bigger pool. The pool is only 3 ft deep and is really small.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found our property quiet, safe, and enjoyable for your stay. We appreciate your note about the pool size for families, which is helpful for future guests.Sincerely, Hotel Manager
3.0分
情侣出游
展开
This was an older hotel, air conditioning was not on at all on the second floor. Had to turn the air on in the room at 11pm, so it took quite some time to cool down. Bed was comfortable, and clean.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found the bed comfortable and clean. We apologize for the air conditioning issue and will address it to improve future guest comfort.Sincerely, Hotel Manager
每次来城里接受癌症治疗,这里都是我的首选之地。
房间刚开始确实有点异味,但考虑到这个价格,已经非常可以了。床很舒服,房间也很干净,早餐也很好。住一晚还不错。
这里是个很棒的住宿地点,员工热情友好。
我预订了一间大床套房,结果住的是一间非常非常小的大床房,而且床头柜上的墙壁和房间外都有血迹。地毯上好像也有血迹。他们确实安排了我,给了我一间更大的房间,我本来就应该住在那里的,而且那间房间很干净,但酒店的整体气味很重,走廊里、电梯里都弥漫着臭味,他们几乎没有提供包含在房费里的早餐,总的来说,体验很糟糕。
不错的选择!
非常不错的汽车旅馆。
房间虽然不大,但条件很好,也很干净。
此外,各种便利设施一应俱全。
早餐也不错。
我强烈推荐这家酒店!
房子里有一股难闻的霉味。我不得不去一元店买空气清新剂。味道太浓了,熏得我头疼。
The staff was friendly / I remember some of them from last year.
The last night wasn’t pleasant, but I blame that on the large group of high schoolers running up and down the hall yelling, not the hotel. I wish school groups were better supervised.
Kitchenette and table both needed to be cleaned. Fridge was dirty! Bed was fine, good clean towels, bathtub was clean. Exterior building needs to be cleaned. Overall lacking in cleanliness. Should have spent additional $15 dollars for the property across the street.
Quite and safe place to stay. Overall it was a nice place to stay for a couple days. I will say if you have kids you may wanna find a place that has a bigger pool. The pool is only 3 ft deep and is really small.
This was an older hotel, air conditioning was not on at all on the second floor. Had to turn the air on in the room at 11pm, so it took quite some time to cool down. Bed was comfortable, and clean.