酒店回复: Hi Marlon, Thank you for taking the time to share your experience with us. We’re delighted to hear that you felt very safe during your stay, as the well-being and security of our guests is a top priority for our team. Our staff is committed to maintaining a secure and comfortable environment, and it’s wonderful to know that these efforts made a positive impression on you. We appreciate your feedback and are glad that our hotel could provide a reassuring and peaceful stay.
5.0分
其他
原文
翻译提供方：Google
干净、简短
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酒店回复: Hi Jenny, Thank you for sharing your feedback. We’re pleased to know you appreciated the cleanliness of our property and found our team courteous during your stay. Our staff works hard to maintain a welcoming environment, and it’s encouraging when guests recognize those efforts. We value your perspective and take all comments into account as we continue to provide a comfortable and well-kept space for all our guests.
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Hi Marlon, Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good experience at our hotel and that our services met your expectations. Our team works diligently to maintain high standards in comfort, cleanliness, and hospitality, and it’s rewarding to know that this was reflected during your stay. Guest satisfaction is at the heart of what we do, and reviews like yours encourage us to continue providing a welcoming and enjoyable environment for all our visitors. We truly appreciate your kind words and hope you carry fond memories of your time with us.
非常满意
性价比高
物超所值
房间太潮湿了，毛巾根本没法晾干。如果不是24小时开着空调，地板就会湿透。一天晚上，我感觉冷，就关掉空调准备睡觉。我起床去洗手间时滑倒了。真是太糟糕了。我这辈子从未见过这样的事。我问了前台，他们说是因为气候潮湿。我住过那里的其他酒店，甚至在海边的酒店，都没遇到过这种情况。
这家酒店看起来住的长期住客比实际入住的客人还多。我们的房门像是被人踹开的，额外的安全锁也坏了。房间里弥漫着尿骚味，而且非常潮湿。浴巾根本晾不干，放在行李箱里的衣服最后都湿透了。水泥走道坑坑洼洼，风化严重。酒店内外都非常破旧。房间本身倒是还算干净，但地毯缺了好几块。踢脚线之前换过，但一直没修整好，跟原来的踢脚线不匹配。我拍了照片，欢迎随时联系我。早餐的食材每天早上都不会补充，都是前一天的剩菜。大堂倒是挺干净的，但是椅套应该掖好，这样我们才不会知道上面盖着椅套。
不过，工作人员倒是挺有礼貌的，入住和退房也都很顺利。
员工服务很好。但是房间里弥漫着尿液浸湿床单的味道，而且所有东西都感觉潮湿。
我提出了索赔，他们非常迅速且友好地解决了问题。
非常安全
干净、简短
非常好