酒店回复: Thank you so much for the 10/10 rating! We're thrilled to know you had such a great stay with us. It means a lot to our team, and we truly appreciate you taking the time to share your experience.We look forward to welcoming you back the next time you're in the area!
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to rate your stay with us! We’re glad to see you enjoyed your experience and truly appreciate your 8/10 score. If there’s anything we could have done to make your stay a perfect 10, we’d love to hear your feedback. We hope to welcome you back again soon!
3.0分
其他
The pool was closed. Lots of dogs around. Person at front desk was not friendly. Breakfast was good and staff at breakfast was helpful.
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酒店回复: Thank you for sharing your experience with us. While we’re glad to hear you enjoyed the breakfast and found our breakfast staff helpful, we’re sorry that several aspects of your stay fell short.We apologize for the pool closure and the inconvenience it caused. We’re also concerned to hear about your interaction at the front desk — friendly, welcoming service is a priority for us, and we will address this with our team to ensure improvement. Additionally, we understand that the presence of pets can impact comfort, and we appreciate you bringing this to our attention.Your feedback helps us make meaningful improvements, and we hope you’ll consider giving us another chance to provide a smoother and more enjoyable stay.
5.0分
情侣出游
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Very nice room, could use some updating. Pet friendly, reasonable pet fee for our cat. The breakfast was great! Great variety, eggs, sausage, French toast sticks, sausage gravy and biscuits as well as bagels, bread for toast and cereal. I’m sure I’m missing a few things but this was one of the best “included” breakfasts I think we’ve had. No issues during our one night stay. Would definitely stay here again.
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酒店回复: Thank you so much for your perfect 10/10 rating and for sharing such detailed feedback! We’re glad you enjoyed your room, appreciated our pet-friendly policy, and loved the breakfast selection—it’s wonderful to hear that it stood out as one of the best included breakfasts you’ve had. We also appreciate your note about updating the room and will certainly keep that in mind as we continue to improve. We’re thrilled to hear you had no issues during your stay and would definitely return. We can’t wait to welcome you and your cat back soon!
5.0分
其他
I like everything about this property, especially, that I could walk to everything I needed.
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酒店回复: Thank you so much for your perfect 10/10 rating! We’re delighted to hear you enjoyed everything about our property, and that the convenient location made it easy to walk to everything you needed. Your kind words mean a lot to our team, and we can’t wait to welcome you back for another wonderful stay!
4.0分
家庭亲子
Courtesy bottles of water upon request and cookies were provided in afternoon and at night. Staff was extremely friendly and nice.
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酒店回复: Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the courtesy water and the cookies in the afternoon and evening—little touches like these are our way of making guests feel at home. It’s also wonderful to know our team made such a positive impression; we truly appreciate your kind words about their friendliness. We hope to welcome you back again soon!
5.0分
其他
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When I walked in, I met Autumn.....Super nice and very helpful when I had questions. After a long day of driving it was nice to talk to someone that had spunk and great personality. Thank you Autumn
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酒店回复: Thank you so much for your 10/10 review! We're thrilled to hear that Autumn made such a great impression during your stay. She truly embodies the welcoming spirit we strive for, and we’ll be sure to share your kind words with her — it’ll make her day! We're glad we could offer you a friendly face and some comfort after a long day on the road.We hope to welcome you back again soon!
2.0分
其他
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Staff was very friendly. The sheets and towels were clean, but there was trash left under our bed and the floor was filthy. Just walking from the bathroom to the bed and back again after a fresh shower had me leaving black footprints on the floor mat.
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酒店回复: Thank you for taking the time to share your feedback. While we're glad to hear our staff made a positive impression and that your linens were clean, we’re truly sorry about the cleanliness issues you encountered in your room. This is far from the standard we aim to provide, and your experience is not acceptable to us.We’ve shared your comments with our housekeeping team to ensure this is addressed immediately and does not happen again. We truly appreciate you bringing this to our attention and hope you might consider giving us another chance in the future to provide the clean, comfortable stay you deserved.
5.0分
商务出差
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Listen, this hotel is amazing. It's home. The people are amazing. The service is amazing and the staff is off the charts for their guests. 5 mo fo stars. Period
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酒店回复: Wow — thank you for the incredible 10/10 review! We're absolutely thrilled to hear that you felt right at home with us. It means the world to know that our team made such a strong impression and that the service stood out during your stay.We’ll be sure to share your awesome feedback with the entire staff — this kind of energy keeps us going! Can’t wait to welcome you back for another 5-star experience.
酒店设施比较老旧，比如停车场、地板、楼梯、电梯等等，但房间很干净。空调系统很好。价格很便宜，所以性价比很高。
非常好的设施
好的
The pool was closed. Lots of dogs around. Person at front desk was not friendly. Breakfast was good and staff at breakfast was helpful.
Very nice room, could use some updating. Pet friendly, reasonable pet fee for our cat. The breakfast was great! Great variety, eggs, sausage, French toast sticks, sausage gravy and biscuits as well as bagels, bread for toast and cereal. I’m sure I’m missing a few things but this was one of the best “included” breakfasts I think we’ve had. No issues during our one night stay. Would definitely stay here again.
I like everything about this property, especially, that I could walk to everything I needed.
Courtesy bottles of water upon request and cookies were provided in afternoon and at night. Staff was extremely friendly and nice.
When I walked in, I met Autumn.....Super nice and very helpful when I had questions. After a long day of driving it was nice to talk to someone that had spunk and great personality. Thank you Autumn
Staff was very friendly. The sheets and towels were clean, but there was trash left under our bed and the floor was filthy. Just walking from the bathroom to the bed and back again after a fresh shower had me leaving black footprints on the floor mat.
Listen, this hotel is amazing. It's home. The people are amazing. The service is amazing and the staff is off the charts for their guests. 5 mo fo stars. Period