YES ! A DUMP! The attendant origionally quoted us $59 per room (2 rooms). I asked about a senoir discount to which she said she could for my room. When it was billed, the rooms were $ 59.99 each. I asked about the senior discount on my room and she sais she gave it to both of us. I got to my room and it looked like there had been a recent fight in the room. The door was not completely shut, and when I entered, I saw the three lampshades all had been damaged as if they had been hit, knocked over, or as in a fight. There was a fist-sized indentation in the wall like damage from a door knob, but the door had a lever-type latch. Finally, the window screen was damaged and pushed out as if someone had fallen against it. The single queen-sized bed was lumpy, broken down, and uncomfortable. I had serious trouble falling asleep. This is a good place to be from...FAR AWAY FROM!
3.0分
情侣出游
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Most of these places are all the same or close, the man running the desk was not the best but room was clean & the stay was uneventful. The best thing I saw here was thus sign, not sure if all super 8 have them but it was nice
5.0分
其他
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We got here about 1am to sleep so we could continue in the morning. I've made more money for worse hotels than this. I was pleasantly surprised with the furniture, cleanliness, etc. of this hotels.
酒店回复: Thank you for staying with us
1.0分
其他
Staff attempted to double charge me for the payment I'd already made through your service. As a result I was unable to stay and had to find lodgings elsewhere.
2.0分
其他
Nothing fancy and ok on the clean. Check in took a while getting everything keyed into the computer and getting all your personal information
酒店回复: Sorry about that, we have to complete all the information
5.0分
其他
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The staff was nice and helpful, the hotel room was clean and in good shape, the bed was very comfortable, I would stay here again if I come back to Springfield,
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酒店回复: Thank you for staying with us. We are glad you like our new room most welcome whenever you pass through Springfield
1.0分
家庭亲子
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Don't stay here! Advertised breakfast, but no breakfast. Had to go ask for soap for bathroom, none in bathroom, no shampoo either. Felt like we were an inconvenience rather than a guest.
5.0分
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Check in went well, the bed did not seem to be a Queen Size as advertised. The television was damaged in the lower left hand portion of the screen prior to my checking in. I did not notify the front desk.
Check out was not as well as check in as no one came to the desk...
酒店回复: Sorry to hear that, we are doing the best we can
5.0分
其他
The hotel was clean and mostly everything was new. The staff is friendly and the room was clean and great bed! Thanks
1.0分
情侣出游
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There’s nothing quite like waiting until you’re checking in to be told there’s NO breakfast - it’s just not ok. There’s no mention of this on any of their websites - I’ve checked, and my booking definitely states that a breakfast item is included. All they need to do is supply some granola bars, a prepackaged muffin or a piece of fruit for goodness sake - no preparation required. And the only coffee is that sachet in your room. They are just lying to their guests on arrival and stating that they’re doing renovations. Looking back at other reviews they’ve been getting away with this excuse for more than a year. Secondly - they have a combination bath/shower tub in the bathroom. It has a shower head. It has a bath faucet. But it doesn’t have any plug, and when I went to reception to ask about a plug I was again lied to and told it was just a shower. If it looks like a bath, has a bath faucet, then it’s a bath imho. I was so angry by this stage that I looked at cancelling my 15 future bookings at other Wyndham properties. I’ve given this property 3 stars as it’s actually was a decent room to stay in - it was both clean and comfortable, and I would say recently remodelled. It’s such a shame that the managers are lying and not supplying what you’ve paid for. I know these are just little things in the big scheme of life, but at the end of a long day when you’re tired it’s nice to have things run smoothly at check in. And they didn’t in this instance. A couple of small changes would make a big difference. Just come prepared and bring everything yourself. Postnote: I’ve now reduced this to a one star review as it appears he has somehow cancelled my booking a day after we actually stayed there, meaning 0 points yet still charged my c/c
YES ! A DUMP! The attendant origionally quoted us $59 per room (2 rooms). I asked about a senoir discount to which she said she could for my room. When it was billed, the rooms were $ 59.99 each. I asked about the senior discount on my room and she sais she gave it to both of us. I got to my room and it looked like there had been a recent fight in the room. The door was not completely shut, and when I entered, I saw the three lampshades all had been damaged as if they had been hit, knocked over, or as in a fight. There was a fist-sized indentation in the wall like damage from a door knob, but the door had a lever-type latch. Finally, the window screen was damaged and pushed out as if someone had fallen against it. The single queen-sized bed was lumpy, broken down, and uncomfortable. I had serious trouble falling asleep. This is a good place to be from...FAR AWAY FROM!
Most of these places are all the same or close, the man running the desk was not the best but room was clean & the stay was uneventful. The best thing I saw here was thus sign, not sure if all super 8 have them but it was nice
We got here about 1am to sleep so we could continue in the morning. I've made more money for worse hotels than this. I was pleasantly surprised with the furniture, cleanliness, etc. of this hotels.
Staff attempted to double charge me for the payment I'd already made through your service. As a result I was unable to stay and had to find lodgings elsewhere.
Nothing fancy and ok on the clean. Check in took a while getting everything keyed into the computer and getting all your personal information
The staff was nice and helpful, the hotel room was clean and in good shape, the bed was very comfortable, I would stay here again if I come back to Springfield,
Don't stay here! Advertised breakfast, but no breakfast. Had to go ask for soap for bathroom, none in bathroom, no shampoo either. Felt like we were an inconvenience rather than a guest.
Check in went well, the bed did not seem to be a Queen Size as advertised. The television was damaged in the lower left hand portion of the screen prior to my checking in. I did not notify the front desk.
Check out was not as well as check in as no one came to the desk...
The hotel was clean and mostly everything was new. The staff is friendly and the room was clean and great bed! Thanks
There’s nothing quite like waiting until you’re checking in to be told there’s NO breakfast - it’s just not ok. There’s no mention of this on any of their websites - I’ve checked, and my booking definitely states that a breakfast item is included. All they need to do is supply some granola bars, a prepackaged muffin or a piece of fruit for goodness sake - no preparation required. And the only coffee is that sachet in your room. They are just lying to their guests on arrival and stating that they’re doing renovations. Looking back at other reviews they’ve been getting away with this excuse for more than a year. Secondly - they have a combination bath/shower tub in the bathroom. It has a shower head. It has a bath faucet. But it doesn’t have any plug, and when I went to reception to ask about a plug I was again lied to and told it was just a shower. If it looks like a bath, has a bath faucet, then it’s a bath imho. I was so angry by this stage that I looked at cancelling my 15 future bookings at other Wyndham properties. I’ve given this property 3 stars as it’s actually was a decent room to stay in - it was both clean and comfortable, and I would say recently remodelled. It’s such a shame that the managers are lying and not supplying what you’ve paid for. I know these are just little things in the big scheme of life, but at the end of a long day when you’re tired it’s nice to have things run smoothly at check in. And they didn’t in this instance. A couple of small changes would make a big difference. Just come prepared and bring everything yourself. Postnote: I’ve now reduced this to a one star review as it appears he has somehow cancelled my booking a day after we actually stayed there, meaning 0 points yet still charged my c/c