酒店回复: Thank you so much for your amazing review! We’re thrilled to hear you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back again soon!
4.0分
其他
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The refrigerator didn’t work so in the room
And what I put in had to be tossed. Then came in and cockroaches on extra bed so got a room change. The staff was very understanding about the move. They are remodeling some according to their sign in the window. Ice machine only on lower level.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the refrigerator and the pest issue in your first room. We’re glad our staff was able to assist promptly and that you were moved to a different room. We appreciate your understanding as we continue our remodeling process to improve the property for our guests. Your comments help us make those improvements, and we hope to have the opportunity to provide you with a much better stay in the future.
1.0分
情侣出游
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Reserved a room online. Turns out no pet friendly rooms available. Can't get my money back because ******* keeps ghosting me a hen I call. Too expensive a lesson for me to ever stay with y'all ever again
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about the trouble you experienced with your reservation and the confusion regarding our pet policy. Unfortunately, when a reservation is made through a third party like *******, any changes or refunds must be handled directly through them, as we don’t have access to their payment system. We completely understand how frustrating that can be and apologize for the inconvenience. We do hope you’ll consider giving us another chance in the future by booking directly with the property so we can better assist you with special requests such as pet-friendly accommodations.
3.0分
其他
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On the good side it was affordable, on the bad side access was sketchy, the bathroom fan did not work and the bathroom door would not latch. I guess to sum it up it did the job but you get what you pay for.
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酒店回复: Thank you for sharing your feedback. We're glad to hear you found our rates affordable, but we’re sorry to learn about the issues you experienced with the bathroom and access. Your comments help us identify areas for improvement, and we’ll be sure to address these maintenance concerns with our team. We appreciate you giving us a try and hope to provide a better experience next time.
1.0分
商务出差
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There’s no pool, everything is dirty. The room smells, they never change the bedding and clean room nor take trash. They are under construction and they don’t tell you. There’s also bedbugs. Unhealthy environment. Understaffed. Very, very poor quality and management.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the experience you described. This is not the standard we strive to maintain. Your comments have been shared with our management and housekeeping teams so we can address these issues immediately. We are currently undergoing property improvements to enhance our guest experience, and we regret that this impacted your stay. Please contact the hotel directly if you would like to discuss your concerns further—we truly want to make things right.
1.0分
家庭亲子
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sketchy neigborhood. dirty common areas. gave us a room under a stairway, felt unsafe. parking lot felt unsafe. room was clean but old. desk clerk best thing about the stay
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your stay did not meet your expectations. While we’re glad you found the room clean and appreciated our front desk clerk’s service, we regret that you felt uncomfortable with the location and surroundings. Your comments about cleanliness in the common areas and safety concerns have been noted and shared with our management team for review and improvement. We appreciate your honesty and hope to have another opportunity to provide a more positive experience in the future.
4.0分
其他
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The hotel is a little old, but it's not forgotten. It's clear that it is being maintained. It's just bare bones. The price is very good, though. The breakfast had waffles, some baked good, yogurt, fruit cups, and most importantly coffee. I've seen worse. The breakfast room was better than I expected. If you want a clean, basic place for a really good price, this will do you well.
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酒店回复: Thank you for sharing your thoughtful feedback. We’re glad to hear you appreciated the cleanliness, value, and breakfast options, as well as our efforts to keep the property well maintained. While we know we’re a simpler, more basic option, it’s great to hear that our pricing and amenities met your expectations. We hope to welcome you back again for another comfortable stay at a great value!
1.0分
情侣出游
Staff called hours before check-in to tell me they don't accept bookings if you live within 20 miles of the property.
酒店回复: Our locals policy is listed on this website.
比较简陋，性价比良好，服务人员态度挺好。
我很喜欢早餐。房间也很干净。
工作人员非常友好且乐于助人。
The refrigerator didn’t work so in the room
And what I put in had to be tossed. Then came in and cockroaches on extra bed so got a room change. The staff was very understanding about the move. They are remodeling some according to their sign in the window. Ice machine only on lower level.
Reserved a room online. Turns out no pet friendly rooms available. Can't get my money back because ******* keeps ghosting me a hen I call. Too expensive a lesson for me to ever stay with y'all ever again
On the good side it was affordable, on the bad side access was sketchy, the bathroom fan did not work and the bathroom door would not latch. I guess to sum it up it did the job but you get what you pay for.
There’s no pool, everything is dirty. The room smells, they never change the bedding and clean room nor take trash. They are under construction and they don’t tell you. There’s also bedbugs. Unhealthy environment. Understaffed. Very, very poor quality and management.
sketchy neigborhood. dirty common areas. gave us a room under a stairway, felt unsafe. parking lot felt unsafe. room was clean but old. desk clerk best thing about the stay
The hotel is a little old, but it's not forgotten. It's clear that it is being maintained. It's just bare bones. The price is very good, though. The breakfast had waffles, some baked good, yogurt, fruit cups, and most importantly coffee. I've seen worse. The breakfast room was better than I expected. If you want a clean, basic place for a really good price, this will do you well.
Staff called hours before check-in to tell me they don't accept bookings if you live within 20 miles of the property.