酒店回复: Thank you so much for your amazing review! We’re thrilled to hear you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back again soon!
4.0分
其他
Staff friendly and helpful. Room clean,bed comfortable,a little noisy early evening but quiet later and thru the night. Would stay again.
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酒店回复: Thank you for taking the time to share your feedback! We’re glad to hear you found our staff friendly and helpful, and that you enjoyed a clean, comfortable stay. We appreciate your understanding about the early evening noise and are happy it quieted down later. We look forward to welcoming you back again soon!
5.0分
其他
Breakfast was fresh and quick. The room was clean and comfortable as was the rest of the facility. Staff was very friendly and helpful.
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酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our fresh breakfast, clean and comfortable rooms, and friendly service. Your kind words mean a lot to our team. We look forward to welcoming you back to soon!
2.0分
商务出差
Wasn’t given clean sheets or clean towels the whole entire stay. Called the front desk multiple times, and they said would let housekeeping know the next day
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酒店回复: We are sorry to hear about your experience. Our property offers stay-over service rather than daily housekeeping, which may not have been clear during your visit. We were not aware of any issues during your stay, and we apologize if our service did not meet your expectations. Your feedback helps us improve communication with our guests so that future stays can be more comfortable.
2.0分
家庭亲子
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The condition of the rooms (I reserved 4 rooms for my family and I) from the door throughout, uneven floor, the phones were sticky and visibly dirty, the smell that hits you in the face, only 3 bath towels, dead bugs in the window seals and window coverings, rusty ironing boards with paint chipping off everywhere
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酒店回复: Thank you for sharing your feedback. We take cleanliness and maintenance very seriously, and we are surprised to hear about these concerns as they do not reflect the standards we uphold. Our team maintains the property regularly to ensure rooms are clean, safe, and comfortable for all guests.We appreciate all guest feedback, as it helps us continue to monitor and improve our services. We hope to have the opportunity to provide a stay that meets your expectations in the future.
4.0分
其他
Staff was very accommodating. There was a mix up on my room but once that was addressed my stay was delightful
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酒店回复: Thank you so much for your positive rating! We’re glad you had a good experience with us and appreciate you taking the time to leave your review. We hope to welcome you again soon!
3.0分
商务出差
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I was given a non-smoking room that clearly had been smoked in. I could both smell the smoke and see the visible signs of smoking having happened in the room. There were cigarette burn holes in the curtains, and one of the curtains had significant yellow staining. The outlet near the bathroom did not work and had clearly been burnt out. I brought these issues to the staff so that I would not be charged for items. They stated that they will review the room, and if they deem that everything is good, I will get my deposit back. I fear I am not going to get it for the issues that were in the room before my arrival. I would definitely shell out more to stay in a more reputable property in the future. The only thing good going for it was that the beds were comfortable and clean.
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酒店回复: Thank you for taking the time to share your detailed feedback. We’re very sorry for the condition of your room and for the inconvenience this caused. This is not the experience we want for our guests. We’re currently in the process of remodeling our rooms to address issues like smoke odor, damaged furnishings, and outdated fixtures. We also appreciate your kind words about the comfort and cleanliness of the beds. Your comments help us improve, and we hope you’ll consider giving us another chance once our updates are complete.
3.0分
情侣出游
Microwave turntable not functional, no stopper in bathroom tub, bed not comfortable, WiFi very unstable
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the room amenities and comfort. We understand how important these details are to our guests. Please know that we’re currently in the process of remodeling our rooms to enhance comfort, update features, and improve overall guest satisfaction. We appreciate your patience and hope you’ll notice the improvements during your next stay.
比较简陋，性价比良好，服务人员态度挺好。
我很喜欢早餐。房间也很干净。
工作人员非常友好且乐于助人。
Staff friendly and helpful. Room clean,bed comfortable,a little noisy early evening but quiet later and thru the night. Would stay again.
Breakfast was fresh and quick. The room was clean and comfortable as was the rest of the facility. Staff was very friendly and helpful.
Wasn’t given clean sheets or clean towels the whole entire stay. Called the front desk multiple times, and they said would let housekeeping know the next day
The condition of the rooms (I reserved 4 rooms for my family and I) from the door throughout, uneven floor, the phones were sticky and visibly dirty, the smell that hits you in the face, only 3 bath towels, dead bugs in the window seals and window coverings, rusty ironing boards with paint chipping off everywhere
Staff was very accommodating. There was a mix up on my room but once that was addressed my stay was delightful
I was given a non-smoking room that clearly had been smoked in. I could both smell the smoke and see the visible signs of smoking having happened in the room. There were cigarette burn holes in the curtains, and one of the curtains had significant yellow staining. The outlet near the bathroom did not work and had clearly been burnt out. I brought these issues to the staff so that I would not be charged for items. They stated that they will review the room, and if they deem that everything is good, I will get my deposit back. I fear I am not going to get it for the issues that were in the room before my arrival. I would definitely shell out more to stay in a more reputable property in the future. The only thing good going for it was that the beds were comfortable and clean.
Microwave turntable not functional, no stopper in bathroom tub, bed not comfortable, WiFi very unstable