It's a nice motel, but our room showed signs of past water leaks that were hastily repaired (stains slightly covered by paint, mismatxhed sheetrock repairs). It was a comfortable room and the service was excellent, but the pictures weren't exactly a match to those online. Also, the continental breakfast was almost nonexistent. There was cereal (no milk) and nothing rlse. The pool was green from lack of care.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
5.0分
其他
Carolyn at the front desk is very nice and friendly. She got me checked in and made sure i had everything i need.
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酒店回复: Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
4.0分
其他
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08.07.25
We're older, so we don't wake up in time for breakfast. The bed was comfortable but soft. Internet was fine. Carolyn was very nice. One thing stands out. It's August hot and they had the AC on when we got there. It was very nice to have a cool room after our trip.
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酒店回复: Thank you for taking the time to give us a great review! We are happy to hear you enjoyed your stay and look forward to seeing you again soon. Have a wonderful day!
3.0分
其他
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Could be Nicer
The room smelled bad and stale. The bathroom could be cleaner (mop the floors; even in the corners!). Fake orange juice and granola bars are not breakfast. The location worked for us.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
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Thelma was very friendly at check in. She went above and beyond to accommodate my needs. Kudos to her, thank you Thelma.
The only thing is, when you advertise breakfast , please have a breakfast. If you just offer breakfast bars maybe call it as it is.
The coffee could be stronger. It tasted like brown water and the creamer from the fridge was not good anymore. It tasted Saur. Sorry, hope someone takes better care of it
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酒店回复: Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
2.0分
家庭亲子
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Nothing worked .no phone in room shabbycondition.the staff tried but they aren't responsible.will be calling *******
We should have possible.we needour money back.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
商务出差
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Boogers on the walls in room, just general wear and tear in room. Floors were not mopped or clean. Blankets had holes in them. Top blanket wasn’t clean. I mean it did the job for a business trip but I would have rather there been more towels so I didn’t go down and replace them. It felt like I was trying to take towels or something so they only gave you a certain amount. Two towels for a two bed room? Come on.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
5.0分
其他
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The lady at the desk was very nice and professional.
The room was clean. Shower only and that’s fine.
The toilet was a little backed up but caused no issue. Great value for the price. Slept great.
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酒店回复: Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay. GM
5.0分
其他
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My husband and I stayed here on our way home from a Texas vacation to visit family, so we were only here one night. The front desk service was excellent and very friendly and the location is pretty convenient. It is right off the highway and is only a 20 minute drive from Hot Springs, which we got to check out before we left town. We had plenty of pillows on the king size bed and my husband really loved the comfort of the bed. Our room also had a little couch that was convenient and comfortable for sitting. If I am ever in the area I will stay here again, but be prepared that there are not many food options so driving to Hot Springs might be more ideal.
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酒店回复: Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay. GM
1.0分
其他
The place is falling apart and growing mold...the staff was friendly...but by far the worst Ive seen...should have spent 50 more dollars and stayed elsewhere
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
Overall, a.comfortable stay, but no amenities
It's a nice motel, but our room showed signs of past water leaks that were hastily repaired (stains slightly covered by paint, mismatxhed sheetrock repairs). It was a comfortable room and the service was excellent, but the pictures weren't exactly a match to those online. Also, the continental breakfast was almost nonexistent. There was cereal (no milk) and nothing rlse. The pool was green from lack of care.
Carolyn at the front desk is very nice and friendly. She got me checked in and made sure i had everything i need.
08.07.25
We're older, so we don't wake up in time for breakfast. The bed was comfortable but soft. Internet was fine. Carolyn was very nice. One thing stands out. It's August hot and they had the AC on when we got there. It was very nice to have a cool room after our trip.
Could be Nicer
The room smelled bad and stale. The bathroom could be cleaner (mop the floors; even in the corners!). Fake orange juice and granola bars are not breakfast. The location worked for us.
Thelma was very friendly at check in. She went above and beyond to accommodate my needs. Kudos to her, thank you Thelma.
The only thing is, when you advertise breakfast , please have a breakfast. If you just offer breakfast bars maybe call it as it is.
The coffee could be stronger. It tasted like brown water and the creamer from the fridge was not good anymore. It tasted Saur. Sorry, hope someone takes better care of it
Nothing worked .no phone in room shabbycondition.the staff tried but they aren't responsible.will be calling *******
We should have possible.we needour money back.
Boogers on the walls in room, just general wear and tear in room. Floors were not mopped or clean. Blankets had holes in them. Top blanket wasn’t clean. I mean it did the job for a business trip but I would have rather there been more towels so I didn’t go down and replace them. It felt like I was trying to take towels or something so they only gave you a certain amount. Two towels for a two bed room? Come on.
The lady at the desk was very nice and professional.
The room was clean. Shower only and that’s fine.
The toilet was a little backed up but caused no issue. Great value for the price. Slept great.
My husband and I stayed here on our way home from a Texas vacation to visit family, so we were only here one night. The front desk service was excellent and very friendly and the location is pretty convenient. It is right off the highway and is only a 20 minute drive from Hot Springs, which we got to check out before we left town. We had plenty of pillows on the king size bed and my husband really loved the comfort of the bed. Our room also had a little couch that was convenient and comfortable for sitting. If I am ever in the area I will stay here again, but be prepared that there are not many food options so driving to Hot Springs might be more ideal.
The place is falling apart and growing mold...the staff was friendly...but by far the worst Ive seen...should have spent 50 more dollars and stayed elsewhere