酒店回复: Thank you for taking a moment to share your experience at Holiday Inn Express & Suites. We are so pleased tohear you found Holiday Inn Express & Suites to your liking.
酒店回复: Thank you for taking a moment to share your experience at Holiday Inn express & Suites. We are so pleased tohear you found service to your liking. We look forward to welcoming you back again soon.
4.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thankyou for the feed back
5.0分
其他
原文
翻译提供方：Google
不
酒店回复: Thank you
4.0分
其他
Sheet and bathroom in general had broken shower curtain and safety bar. Service was excellent.
酒店回复: THANK YOU FOR THE FEEDBACK
2.0分
家庭亲子
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Breakfast was good, location was perfect! We booked for our family of 6 and they put us in a room that sleeps 4. It was very uncomfortable and they did not accommodate for their mistake. Some staff were friendly and helpful, others not at all. We made the best of it but definitely on of our lower experiences with hotel stays.
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酒店回复: Thank you for sharing your feedback with us. We’re happy to hear you enjoyed our breakfast and convenient location, but we sincerely apologize for the room assignment issue and any inconvenience this caused your family. This is not the experience we want our guests to have, and we’ll be reviewing this situation with our team to ensure it doesn’t happen again. We appreciate your understanding and hope you’ll consider giving us another opportunity to provide you with the comfortable and enjoyable stay you deserve.Warm regards,The Holiday Inn Express & Suites Milford, CT Team
4.0分
其他
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I checked in late. Everything looks good except the bath towel conditions. We have two people to stay for 3 nights. Only two bath towels are provided, and one bath towel is worn out and have a big dark stain. The next morning, I asked the cleaning lady to give another set of clean towel, she refused. The cleaning lady told me I have to talk to the front desk.
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酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered with the towels and the service you received. This is not the level of hospitality we strive to provide. Your comments have been shared with our housekeeping and front desk teams to ensure better coordination and prompt assistance for future guests. We appreciate you bringing this to our attention, and we hope to have the opportunity to serve you again with a much-improved experience.
房间不干净，尤其是地毯！空调就在床边，声音太大了，晚上一直把我吵醒！
非常好的体验！
这家酒店地段不太好。酒店比较老旧，房间陈旧，地毯破损，还有异味。早餐不好吃，大堂和餐饮区的空调开得也不多。没有制冰机，只有两层楼有。入住时没有告知。房间很干净，但可能不会再住那里了。
性价比不错，含早餐。床不错，但酒店需要彻底翻新。
这无所谓好坏。房价包含早餐，位置优越，步行即可抵达多家餐厅。
好的
不
Sheet and bathroom in general had broken shower curtain and safety bar. Service was excellent.
Breakfast was good, location was perfect! We booked for our family of 6 and they put us in a room that sleeps 4. It was very uncomfortable and they did not accommodate for their mistake. Some staff were friendly and helpful, others not at all. We made the best of it but definitely on of our lower experiences with hotel stays.
I checked in late. Everything looks good except the bath towel conditions. We have two people to stay for 3 nights. Only two bath towels are provided, and one bath towel is worn out and have a big dark stain. The next morning, I asked the cleaning lady to give another set of clean towel, she refused. The cleaning lady told me I have to talk to the front desk.