酒店回复: It was very nice seeing. It just goes to show what a small world this is. I look forward to your next stay in Minot. We will see you soon.
4.0分
其他
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Generally the room, staff, cleanliness were OK. However, upon arriving in the breakfast area - there was NO hot food left and no refills offered. I was able to make a waffle, but no syrup. Coffee was available. I am diabetic so it is utmost that I have something to eat when I take my insulin or I could be in danger of low blood sugar. Having continental breakfast option in a hotel is the primary reason I book a place that offers breakfast. I had to go out of the building to purchase breakfast.
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酒店回复: I apologize that breakfast was not offered to you. We quit refilling breakfast at 8:50 Monday through Friday and 9:50 on Saturday and Sunday. Now that our renovations are done please give us another try I promise we won't disappoint you.
3.0分
其他
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The two female front desk ladies were friendly and accommodating and the pool/hot tub/sauna was a highlight.
It would have been nice to have notice of renovations occurring in the hotel as we never knew what stairs would be open for guest use.
Our room was ok. Odd smell, fridge worked initially then quit at some point over night and food was warm by morning. Found a couple long black hairs in the bedding which did not belong to us. The room door also did not close all the way on its own, requiring a firm closing to ensure it was shut.
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酒店回复: I am sorry that your were not aware of the renovations being done. I apologize on behalf of my housekeeping staff, they will be made aware to clean better and how to inspect their work so this does not happen again. I hope you will give us another try in the future. Our renovations are now complete and the hotel staff is getting back into a normal routine. We look forward to serving you in the future.
4.0分
情侣出游
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The breakfast was very limited. The property was clean. New hallway carpet was being installed while we were there. Our room was a nice size with lots of places to plug stuff in. Bathroom was fairly small. For the price it was okay.
5.0分
其他
evening staff was super friendly! my tv wasn't working and the front desk attendant was so nice about resolving the issue
2.0分
家庭亲子
Breakfast was poor, one day there was gravy and biscuits and eggs next day just egg they were painting the halls and it stunk like ammonia
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酒店回复: I apologize ammonia smell from the paint. We are finishing up our renovations and that is the downside to renovating and keeping the hotel open for business. I hope you give us another chance after renovations are finished
5.0分
其他
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Reception staff were awesome. Both were very professional, courtesy, and informative. Breakfast good for continental. Room was cozy and quiet. I will stay here again.
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酒店回复: Thank you for your feedback. I will let my staff read your kind words.We look forward to serving you on your next trip to Minot
5.0分
其他
All good things. I appreciated how quiet the area was. Staff were friendly and inviting. Rooms and pool area were clean. I highly recommend this hotel.
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酒店回复: I am happy to hear that your expectations were met. Thank you for leaving a review and will share it with my staff. We look forward to serving you on your next trip to Minot.
3.0分
家庭亲子
Very courteous staff on check in. Room was okay with all the amenities we needed. It could have been cleaner.
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酒店回复: I sorry to hear that room did not meat expectations. I will let my housekeeping staff to do better. I hope you give us another try in the future.
前台的安迪真是个好人。他确保我们所需的一切都得到满足。他绝对应该加薪。这绝对是我住过的所有酒店里，前台服务最好的一次。我强烈推荐这家酒店。安迪，太感谢你了！你值得拥有世间一切美好，甚至更多。上帝保佑你！
退房时，我们发现经理在另一家酒店工作时认识。他非常友善，有机会再次入住。一定会再次入住
Generally the room, staff, cleanliness were OK. However, upon arriving in the breakfast area - there was NO hot food left and no refills offered. I was able to make a waffle, but no syrup. Coffee was available. I am diabetic so it is utmost that I have something to eat when I take my insulin or I could be in danger of low blood sugar. Having continental breakfast option in a hotel is the primary reason I book a place that offers breakfast. I had to go out of the building to purchase breakfast.
The two female front desk ladies were friendly and accommodating and the pool/hot tub/sauna was a highlight.
It would have been nice to have notice of renovations occurring in the hotel as we never knew what stairs would be open for guest use.
Our room was ok. Odd smell, fridge worked initially then quit at some point over night and food was warm by morning. Found a couple long black hairs in the bedding which did not belong to us. The room door also did not close all the way on its own, requiring a firm closing to ensure it was shut.
The breakfast was very limited. The property was clean. New hallway carpet was being installed while we were there. Our room was a nice size with lots of places to plug stuff in. Bathroom was fairly small. For the price it was okay.
evening staff was super friendly! my tv wasn't working and the front desk attendant was so nice about resolving the issue
Breakfast was poor, one day there was gravy and biscuits and eggs next day just egg they were painting the halls and it stunk like ammonia
Reception staff were awesome. Both were very professional, courtesy, and informative. Breakfast good for continental. Room was cozy and quiet. I will stay here again.
All good things. I appreciated how quiet the area was. Staff were friendly and inviting. Rooms and pool area were clean. I highly recommend this hotel.
Very courteous staff on check in. Room was okay with all the amenities we needed. It could have been cleaner.