The place needs some updates. The room looked dirty, poorly repaired in many places. The biggest problem was the lack of blackout curtains. The hotel backs us on a small engine repair place. The security lights kept the window bright all night long
2.0分
商务出差
Staff was friendly and housekeeping seemed good but I was put in a room that had a leak from a a.c above my room and had mold on the ceiling.
1.0分
其他
We were not allowed to stay as we had a Puppy! They allow the certified type only! So we didn't get to stay and want a refund!
2.0分
其他
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I was getting ready and the desk clerk is baming on the door. Telling me I needed to check out like I didn't know that. She wouldn't give me my deposit until she physically checked my room.
1.0分
情侣出游
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When I checked in the first room, they put us in was dirty. The pillow was at the foot of the bed instead of the head of the bed had a dirty towel on the back of a chair and a washcloth on the dresser. The second room they put us in. We went in. There was water on the floor leaking from the refrigerator. The third room was OK now my biggest complaint is when they gave me the receipt and I looked at the receipt and it was differently price from what ******* quoted me. The taxes were more than what ******* quoted. I talk to the manager. I told him I’ll always use ******* and whatever they quote me is what we pay. He told me he was trying to talk to third-party companies about the different taxes in the state didn’t make any sense so we checked out of that hotel and went across the street to country Inn and suites by Radisson and when I checked out of there because I booked that new hotel on ******* and she gave me my bill when I checked out my receipt and what I was quoted on ******* was what I paid the price of the room. The taxes was the same unlike the other hotel only thing was the same on that one was the price of the room for each day so I hope ******* examine this hotel because they’re charging more in taxes than what someone booked on *******.
2.0分
情侣出游
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Multi night stay cut short. No maid service which means no paper cups- they provide 2, no clean towels and no trash removed. Only ice machine that works is on first floor. I asked for 1 extra pillow (they were smallest pillows I have ever seen) and was denied saying they do not have any. And the worst bed ever. Springs were noisy as you moved let alone feel them. A bucket of kitty liter was in hallway- guessing to hide smell. We canceled last night and stayed elsewhere.
4.0分
其他
Yes,small breakfast coffee available 24/7 the girl working the desk was polite & tentative to solving some reservations issues due to my end .
2.0分
其他
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Bugs in bed
We booked a handicapped accessible room. When we checked in we were told the air did not work in that room. We were given a regular room. We went to bed and my daughter-in-law found bugs in the bed. She moved to the bed with me and found bugs crawling on the pillow. At 3:30 am we switched rooms with an infant and I am totally non-weight bearing on my leg due to surgery.
蟑螂多，味道很臭，恐怖，千万别去
可以接受
The place needs some updates. The room looked dirty, poorly repaired in many places. The biggest problem was the lack of blackout curtains. The hotel backs us on a small engine repair place. The security lights kept the window bright all night long
Staff was friendly and housekeeping seemed good but I was put in a room that had a leak from a a.c above my room and had mold on the ceiling.
We were not allowed to stay as we had a Puppy! They allow the certified type only! So we didn't get to stay and want a refund!
I was getting ready and the desk clerk is baming on the door. Telling me I needed to check out like I didn't know that. She wouldn't give me my deposit until she physically checked my room.
When I checked in the first room, they put us in was dirty. The pillow was at the foot of the bed instead of the head of the bed had a dirty towel on the back of a chair and a washcloth on the dresser. The second room they put us in. We went in. There was water on the floor leaking from the refrigerator. The third room was OK now my biggest complaint is when they gave me the receipt and I looked at the receipt and it was differently price from what ******* quoted me. The taxes were more than what ******* quoted. I talk to the manager. I told him I’ll always use ******* and whatever they quote me is what we pay. He told me he was trying to talk to third-party companies about the different taxes in the state didn’t make any sense so we checked out of that hotel and went across the street to country Inn and suites by Radisson and when I checked out of there because I booked that new hotel on ******* and she gave me my bill when I checked out my receipt and what I was quoted on ******* was what I paid the price of the room. The taxes was the same unlike the other hotel only thing was the same on that one was the price of the room for each day so I hope ******* examine this hotel because they’re charging more in taxes than what someone booked on *******.
Multi night stay cut short. No maid service which means no paper cups- they provide 2, no clean towels and no trash removed. Only ice machine that works is on first floor. I asked for 1 extra pillow (they were smallest pillows I have ever seen) and was denied saying they do not have any. And the worst bed ever. Springs were noisy as you moved let alone feel them. A bucket of kitty liter was in hallway- guessing to hide smell. We canceled last night and stayed elsewhere.
Yes,small breakfast coffee available 24/7 the girl working the desk was polite & tentative to solving some reservations issues due to my end .
Bugs in bed
We booked a handicapped accessible room. When we checked in we were told the air did not work in that room. We were given a regular room. We went to bed and my daughter-in-law found bugs in the bed. She moved to the bed with me and found bugs crawling on the pillow. At 3:30 am we switched rooms with an infant and I am totally non-weight bearing on my leg due to surgery.