酒店回复: Hello Dayron,Thank you for your recent stay. We are glad that you liked the cleanliness and the quiet nature of the hotel.We hope to welcome you again with an even better experience.Regards,AwaGuest Relations Associate
1.0分
家庭亲子
原文
翻译提供方：Google
不好
2.0分
其他
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The rooms were very outdated, clean but poorly kept. Would not recommend this hotel. Extremely disappointed for being a Wyndham property. No issues with the stay. Check-in and check out process was typical.
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酒店回复: Hello, Valued Guest,Thank you for your recent stay. We apologize for any inconvenience you experienced during your stay.These issues will be addressed to avoid future recurrence.We hope to welcome you again with a better experience.Regards,AwaGuest Relations Associate
5.0分
其他
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The room was very clean. The bed was comfortable with the thicker quilt that we liked. The bathroom seemed newly remodeled and was very clean. Much better than other motels we stayed in. A very important factor.
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酒店回复: Hello, Valued Guest,Thank you so much for sharing such thoughtful feedback. We are delighted to hear that you enjoyed the clean room, comfortable bed, and newly remodeled bathroom. It’s wonderful to know we stood out compared to other places you’ve stayed. Your comments mean a lot to us, and we’re glad we could make your stay a positive one!Regards,Sara DrammehGuest Relations Associate
2.0分
其他
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Cleaning staff didn’t like to be told room wasn’t clean came in all saying where is the hair very confrentational her and her supervisor the front desk clerk was very nice trying to help but she got no where .
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酒店回复: Dear Valued Guest,Thank you for sharing your experience. We are sorry to hear about the interaction you had with our housekeeping team. This is not the level of service we provide. We are glad our front desk agent did their best to assist, and we will be addressing this situation with our team to ensure it doesn’t happen again.We appreciate your feedback and hope to provide a much better experience on your next stay.Regards,Rohey Guest Relations Associate.
1.0分
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worse experience in my life at a hotel. after reconfirm by phone 2 days before , at check in the staff told me that my reservation was cancelled.there were not available rooms with 2 beds. I could not stay in the hotel with others relatives and friends. I have to move to other hotel( 9:30 pm )
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酒店回复: Hello, Valued Guest,Thank you for sharing your feedback. I am truly sorry for the inconvenience and frustration you experienced. This is not the level of service we aim to provide, and I apologize for the reservation issue that caused you to relocate so late in the evening. I would appreciate the opportunity to look into what happened and ensure this does not occur again. Regards,Sara DrammehGuest Relations Associate
干净卫生整洁
房间又好又干净。服务也很棒。酒店附近有很多餐馆。
汽车旅馆的工作人员很友好，但总的来说，这家汽车旅馆并不是最干净的。外面和大堂里有很多人在闲逛，但他们不是客人，他们似乎在闲逛。走廊里有很浓的 **** 味，你得找女服务员拿干净的毛巾。说实话，我不会再住在这里了。
我提前几个月预付了房费，是有原因的。我们入住时支付了押金，但实际上又付了已经付过钱的房费。所以我们在旅途中损失了400美元。我们拿到了退款，工作人员也很好，但重复收费绝对是不可接受的。我们不得不等到旅行结束回到家才拿到退款。更何况我们的房间很小，而且他们的室外区域就在入口外面。所以那些“常客”就在外面盯着每个预订房间的人。我不会再因为重复收费而再次入住了。这笔多出的钱应该存入我们的银行账户，而不是等着退款。
干净安静
不好
The rooms were very outdated, clean but poorly kept. Would not recommend this hotel. Extremely disappointed for being a Wyndham property. No issues with the stay. Check-in and check out process was typical.
The room was very clean. The bed was comfortable with the thicker quilt that we liked. The bathroom seemed newly remodeled and was very clean. Much better than other motels we stayed in. A very important factor.
Cleaning staff didn’t like to be told room wasn’t clean came in all saying where is the hair very confrentational her and her supervisor the front desk clerk was very nice trying to help but she got no where .
worse experience in my life at a hotel. after reconfirm by phone 2 days before , at check in the staff told me that my reservation was cancelled.there were not available rooms with 2 beds. I could not stay in the hotel with others relatives and friends. I have to move to other hotel( 9:30 pm )