Very clean. Comfortable beds. Compensated us when room was not quite ready at check in and also didn’t charge when had to leave early because of weather.
1.0分
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The Westin was terrible. When I checked in, they placed me in a room on the 10th floor that reeked of animals, especially dogs — and I’m allergic to cats, so any trace of animal dander or hair is a big deal for me. The smell was overwhelming. I immediately brought my luggage back downstairs and explained the issue to the front desk. They sent security to escort me to check two other rooms (1211 and 1213). Room 1213 was slightly better, so I settled for it, but even then, there was still a strong animal odor.
To make the room livable, I ended up spending over $42 on DoorDash just to order air fresheners to help mask the smell. For the price I paid to stay there, that’s completely unacceptable. The staff mentioned that guests with pets are usually placed on floors 3, 4, and 5 — so why was I on floor 10 and then 12 dealing with the same issue?
On top of that, there’s no free parking — valet is $32, and self-parking is $22 per night. The hotel itself feels old and outdated, nothing like the sleek, refreshed Westin brand I expected. The carpets hold odor badly and really should be replaced with hardwood or vinyl flooring to prevent the smells from lingering.
I typically rely on hotel ratings when booking, but I honestly can’t understand how this property has the reviews it does. Based on my experience, this was closer to a 2-star motel than a premium Westin stay.
3.0分
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Very average! Not worth all the hidden extra charges. Room is small and bathroom needs to be updated. Valet for what an average hotel smh Pick anywhere else because this place is not worth it at all! Will never be back and they will look down on you if you bring your kids to stay and charge extra for guest.
富人区，安全，酒店很干净
因为是出差，离出差地点很近，这点很好。早餐和设施都不错。
不过，请注意周边没有什么商业设施。
收费正确，我有 2 个房间和 1 辆车，前台工作人员问 1 或 2 辆车，我说 1 辆，但仍然收取 2 辆的费用
非常糟糕，绝不会推荐
婚礼派对太吵，酒店太拥挤
房间太小且杂乱
不推荐商务旅客~~
我不认为这是一次商务旅行。
设施都不错
然而，由于同时提供住宿和活动，这里很吵。
Very clean. Comfortable beds. Compensated us when room was not quite ready at check in and also didn’t charge when had to leave early because of weather.
The Westin was terrible. When I checked in, they placed me in a room on the 10th floor that reeked of animals, especially dogs — and I’m allergic to cats, so any trace of animal dander or hair is a big deal for me. The smell was overwhelming. I immediately brought my luggage back downstairs and explained the issue to the front desk. They sent security to escort me to check two other rooms (1211 and 1213). Room 1213 was slightly better, so I settled for it, but even then, there was still a strong animal odor.
To make the room livable, I ended up spending over $42 on DoorDash just to order air fresheners to help mask the smell. For the price I paid to stay there, that’s completely unacceptable. The staff mentioned that guests with pets are usually placed on floors 3, 4, and 5 — so why was I on floor 10 and then 12 dealing with the same issue?
On top of that, there’s no free parking — valet is $32, and self-parking is $22 per night. The hotel itself feels old and outdated, nothing like the sleek, refreshed Westin brand I expected. The carpets hold odor badly and really should be replaced with hardwood or vinyl flooring to prevent the smells from lingering.
I typically rely on hotel ratings when booking, but I honestly can’t understand how this property has the reviews it does. Based on my experience, this was closer to a 2-star motel than a premium Westin stay.
Very average! Not worth all the hidden extra charges. Room is small and bathroom needs to be updated. Valet for what an average hotel smh Pick anywhere else because this place is not worth it at all! Will never be back and they will look down on you if you bring your kids to stay and charge extra for guest.