酒店回复: Hello Timothy,Thank you for sharing your feedback! We're glad to hear you had a nice experience with us. If you have any specific comments or suggestions, please feel free to reach out to our management team directly, as we always strive to improve our services and ensure every guest has a memorable stay. We hope to welcome you back in the future!
3.0分
其他
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You get what you pay for. Actually it was a bit overpriced for the condition of the hotel. We needed a place to sleep on the way to FL. Room was spacious and bed was comfortable, towels were fluffy and soft. Bathroom ok. Floor needed a good cleaning. The front desk woman was so sweet and welcoming! Overall it was fine for what we needed for 1 night. I would not stay there for multiple days.
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酒店回复: Hello Kathleen,Thank you for sharing your feedback about your recent stay. We're glad you found the room spacious and the bed comfortable, as well as appreciated the kindness of our front desk staff. We will take note of your comments regarding the cleanliness of the floor and bathroom to ensure ongoing improvements. Your insights are valuable to us as we strive to enhance our guests' experiences in the future. We hope you have a safe journey to Florida.
5.0分
情侣出游
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Room was great, Tammy our housekeeper was great, breakfast was good, I usually do not eat breakfast, but I ate anyway, had to keep the wife happy, thanks for a great weekend.
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酒店回复: Hello Frank,Thank you for sharing your experience! We're delighted to hear that you enjoyed your room and found Tammy's service commendable. It's wonderful that our breakfast options encouraged you to indulge. We appreciate your feedback and hope to welcome you back for another great weekend soon!
3.0分
家庭亲子
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Rooms was dirty , had to wait over 2 hours for housekeeping to come clean the bathroom
Furniture is worn ripped
Trash was in the elevators
Stains all over the chairs
Pillows was smelly an linen expected more from quality inn the hostess was very rude was asking her questions and she had the attitude as if I was bothering her customer service was aweful
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酒店回复: Hello Kaisha,Thank you for your feedback regarding your recent stay. We understand how important cleanliness and customer service are to our guests. Your comments regarding the room condition and staff demeanor are noted and will be discussed with the relevant departments for improvement. We appreciate you bringing these matters to our attention and hope you will consider staying with us again in the future.
5.0分
家庭亲子
Got to breakfast at 9 and there was really nothing left for a breakfast that had an hour left.
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酒店回复: Hello Pam,Thank you for sharing your feedback regarding your breakfast experience. We strive to provide a variety of options for all our guests and regret to hear that you found items limited during your visit. Your comments will help us improve our service and ensure we meet our guests' expectations in the future. We appreciate your insights and hope to welcome you back for a more satisfying stay.
1.0分
其他
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The room was full of mold. It was disgusting, smelled awful. I went to the front desk returned my keys and asked for a refund and explained why.
It was immediately reviewed and refunded to me as quickly as possible. The hotel did not dispute the mold issues and lack of cleanliness.
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酒店回复: Hello Jessica,Thank you for sharing your feedback. We take cleanliness very seriously and appreciate you bringing this to our attention. Each guest's experience is important to us, and your comments will help in ongoing discussions about our standards. We strive to maintain a quality environment for all our guests and will continue to work on improvements moving forward. Your input is valued, and we wish you all the best in your future travels.
2.0分
其他
The floor alongside the bed had dirt and a lot of hairs just loose. There was a stain on the bed. Just overall wasn’t clean but had no choice but to stay there
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酒店回复: Hello Rene,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously, and it’s concerning to hear about your experience. Your comments have been noted and will be addressed with our housekeeping team to ensure our standards are maintained. We appreciate your input, as it helps us improve for future guests. We hope you will consider staying with us again in the future to experience a more pleasant visit.
5.0分
家庭亲子
Everything was great that's where I go for my self care and enjoyment. The staff is loving and kind. I enjoy the breakfast it's clean and welcoming ☺️
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酒店回复: Hello Rosa,Thank you for your wonderful feedback! We're delighted to hear that you found our staff to be loving and kind, and that you enjoyed the breakfast experience. We strive to provide a clean and welcoming atmosphere for all our guests. Your appreciation for our efforts means a lot, and we look forward to welcoming you back for more self-care and enjoyment in the future.
4.0分
家庭亲子
Everyone was friendly & helpful
Breakfast needs more variety, especially some fruit & yogurt.
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酒店回复: Hello Dale,Thank you for highlighting our team's friendliness and helpfulness; we appreciate your positive feedback. Your suggestion regarding the breakfast variety is valuable and will be noted for future improvements. We aim to enhance our guests' experience and your input helps us achieve that. We hope to welcome you back and provide an even better stay next time.
3.0分
其他
Nothing much was expected, but still, they could've done a better job maintaining the proper condition of the place.
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酒店回复: Hello Andrey,Thank you for sharing your feedback. We appreciate your insights regarding the maintenance of our property. Your comments will be taken into consideration as we continually strive to enhance our guest experience. We hope you will consider staying with us again in the future to see any improvements we’ve made.
不错哟
You get what you pay for. Actually it was a bit overpriced for the condition of the hotel. We needed a place to sleep on the way to FL. Room was spacious and bed was comfortable, towels were fluffy and soft. Bathroom ok. Floor needed a good cleaning. The front desk woman was so sweet and welcoming! Overall it was fine for what we needed for 1 night. I would not stay there for multiple days.
Room was great, Tammy our housekeeper was great, breakfast was good, I usually do not eat breakfast, but I ate anyway, had to keep the wife happy, thanks for a great weekend.
Rooms was dirty , had to wait over 2 hours for housekeeping to come clean the bathroom
Furniture is worn ripped
Trash was in the elevators
Stains all over the chairs
Pillows was smelly an linen expected more from quality inn the hostess was very rude was asking her questions and she had the attitude as if I was bothering her customer service was aweful
Got to breakfast at 9 and there was really nothing left for a breakfast that had an hour left.
The room was full of mold. It was disgusting, smelled awful. I went to the front desk returned my keys and asked for a refund and explained why.
It was immediately reviewed and refunded to me as quickly as possible. The hotel did not dispute the mold issues and lack of cleanliness.
The floor alongside the bed had dirt and a lot of hairs just loose. There was a stain on the bed. Just overall wasn’t clean but had no choice but to stay there
Everything was great that's where I go for my self care and enjoyment. The staff is loving and kind. I enjoy the breakfast it's clean and welcoming ☺️
Everyone was friendly & helpful
Breakfast needs more variety, especially some fruit & yogurt.
Nothing much was expected, but still, they could've done a better job maintaining the proper condition of the place.