The front desk staff and the breakfast coordinator were beyond my expectations. I was promptly greeted and professionally handled. How we ver as i entered the room the wall had spillage. I had to beg for someone to please clean the room at day 3 of my stay. The bathtub was never clean and the list goes on and on. Because of the other experiences i may give them another chance. Hint to the wise FOLLOW UP ON YOUR HOUSE KEEPERS. THEY ARE NOT DOING THEIR JOB
1.0分
其他
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We arrived, check in was friendly. Arrived at our room to find it had not been cleaned well. Good on the carpet, human hair on the tile floor at the entrance and worse in the bathroom. The tub was very dirty and the toilet was not connected to the floor! We had an appointment so I asked the check-in clerk if they could clean our room before we returned that evening. We assumed the best. Arrived back late and the room had not been cleaned. Besides the fact that it looked like under age kids were cleaning the rooms, we were very disgusted with the state of our room. Have picture if anyone wants to see them.
2.0分
家庭亲子
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We reserved 2 rooms. In one of the rooms, there was urine in the ice bucket. We took it to the front desk. The clerk was mortified, but we were not offered any compensation for that awful encounter. Also, the shower was broken in this room. In both rooms, they were not very clean at all. After we checked in and got in the elevator, there was egg in the floor. When we checked out the next morning, the egg was still in the elevator. We did not eat breakfast after seeing all of the uncleanliness.
1.0分
其他
Room had mildew smell, leaving ceiling, claw marks on headboard and broken lamps. Spoke with property owner wouldn’t provide refund for room
5.0分
其他
The hotel was very clean and the staff were very friendly. Parking was a challenge at times but overall, a great experience.
5.0分
商务出差
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The property was clean, and the staff were very friendly and accommodating. It is not a resort, but a hotel with a lot of transient personnel and limited parking so if you're going to park, get back in early to get a space. Great dining options close by, like within walking distance or short drives. Outside of that, it was a good stay for the few days I was there for my conference.
1.0分
其他
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Booked a room with two queen beds. When we got there, we were told they only had a king bed and a pullout couch. We cancelled the reservation on the spot. Hotel clerk was great and put through the cancellation. They should work better with their travel partners such as ******* to ensure availability of rooms.
1.0分
其他
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Horrible
Stay was terrible. Ceiling was leaking from the upstairs ac unit our floor was soaking wet. No remote to our tv. Couldn’t use the tv. Sheets were dirty. Bathroom shower paint was peeling coming off on our feet. I’m disgusted to be honest. Told the manager and he brushed it off just saying oh ok
3.0分
商务出差
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I didn’t like was the room at night wasn’t dark enough the light from the hotel next door is to bright. The next thing is the bathroom shower had hair on the shower wall in a couple spots. The next thing was mold on the shower curtain, also I was there from Thursday to Monday house keeper never made up the bed so I even slept in the second bed just for comfort
这是东西
The front desk staff and the breakfast coordinator were beyond my expectations. I was promptly greeted and professionally handled. How we ver as i entered the room the wall had spillage. I had to beg for someone to please clean the room at day 3 of my stay. The bathtub was never clean and the list goes on and on. Because of the other experiences i may give them another chance. Hint to the wise FOLLOW UP ON YOUR HOUSE KEEPERS. THEY ARE NOT DOING THEIR JOB
We arrived, check in was friendly. Arrived at our room to find it had not been cleaned well. Good on the carpet, human hair on the tile floor at the entrance and worse in the bathroom. The tub was very dirty and the toilet was not connected to the floor! We had an appointment so I asked the check-in clerk if they could clean our room before we returned that evening. We assumed the best. Arrived back late and the room had not been cleaned. Besides the fact that it looked like under age kids were cleaning the rooms, we were very disgusted with the state of our room. Have picture if anyone wants to see them.
We reserved 2 rooms. In one of the rooms, there was urine in the ice bucket. We took it to the front desk. The clerk was mortified, but we were not offered any compensation for that awful encounter. Also, the shower was broken in this room. In both rooms, they were not very clean at all. After we checked in and got in the elevator, there was egg in the floor. When we checked out the next morning, the egg was still in the elevator. We did not eat breakfast after seeing all of the uncleanliness.
Room had mildew smell, leaving ceiling, claw marks on headboard and broken lamps. Spoke with property owner wouldn’t provide refund for room
The hotel was very clean and the staff were very friendly. Parking was a challenge at times but overall, a great experience.
The property was clean, and the staff were very friendly and accommodating. It is not a resort, but a hotel with a lot of transient personnel and limited parking so if you're going to park, get back in early to get a space. Great dining options close by, like within walking distance or short drives. Outside of that, it was a good stay for the few days I was there for my conference.
Booked a room with two queen beds. When we got there, we were told they only had a king bed and a pullout couch. We cancelled the reservation on the spot. Hotel clerk was great and put through the cancellation. They should work better with their travel partners such as ******* to ensure availability of rooms.
Horrible
Stay was terrible. Ceiling was leaking from the upstairs ac unit our floor was soaking wet. No remote to our tv. Couldn’t use the tv. Sheets were dirty. Bathroom shower paint was peeling coming off on our feet. I’m disgusted to be honest. Told the manager and he brushed it off just saying oh ok
I didn’t like was the room at night wasn’t dark enough the light from the hotel next door is to bright. The next thing is the bathroom shower had hair on the shower wall in a couple spots. The next thing was mold on the shower curtain, also I was there from Thursday to Monday house keeper never made up the bed so I even slept in the second bed just for comfort