I was not very impressed at all with this hotel. I was lied to from the start. When I called to book my rooms I notified the staff that I needed 2 rooms with 2 queens in both rooms that had a connecting door. I was assured that they could accommodate this request. She even gave me room numbers. When I arrived at the hotel, the receptionist told me that those rooms were not reserved for me and had indeed been given to someone else. There were no more rooms that could meet my needs, even though I had told the lady on the phone and this gentlemen that the rooms had to be together. He tried to give me 2 rooms not even next 2 each other. After about 15 minutes, I was finally able to secure 2 rooms next to each other but they did not have a door that opened between them. The building smells terrible and the same repairs that people were posting about 3 years ago are still being made. The receptionist told me that breakfast would consist of breakfast sandwiches, sausage, and bacon. It really consisted of some packaged muffins, granola bars, and coffee that you had to make in a Kurig, like the ones that you would find in your room. I gave this place a 2 because the rooms were clean and for the most part updated, but I would not stay here again. Very run down and all of the other issues that I have previously mentioned. Do yourself a favor and go somewhere else.
2.0分
朋友出游
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Not worth the $140 price paid on a Monday night - especially since this place looks like an abandoned property. Made non-refundable reservation based on claimed amenities: Restaurant on site - there used to be. It doesn't appear it's been opened in years, now it's full of junk; Hot breakfast - yeah, if you heat the pre- packaged sandwich (which was actually pretty good); fitness center - almost every door everywhere other than the guest rooms had "out of order" signs taped to them, including lobby restroom which, based on past reviews, looks like it has been for quite some time. But, our room was large well furnished and comfortable. Ideal location to the turnpike. Front desk staff were friendly. The positives make this an $80 property. I should have consulted TripAdvisor prior to booking.
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酒店回复: Sorry for any Inconvenient we will make sure your next stay will be grate and our new updated area will open soon.
2.0分
其他
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I checked in for one night while I was in transit home from another event. They advertise as a "pet friendly" hotel - and then charge you a pet deposit for EACH pet - for a one night stay, I paid $60.00 for two dogs. As if that weren't bad enough, when I got to the room, the paint was peeling in the bathroom and the wall was cracked. I paid $173.80 for a one night stay and that was with a military discount - This place is nothing special to charge that kind of money - and charging a pet charge per pet for a one night stay is just ridiculous!
1.0分
其他
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I would like to give this place a zero or negative score. I had the worst experience of my lodging life at this hotel - Quality Inn on Port Clinton RD, Fremont, OH. After getting into bed I felt my back was damp. I checked it out and my pajamas and back were soaked. I was lying in a pool of urine. Disgusting doesn't come close to my reaction. Since it was 9:30 pm I had little choice but to change to another room at the same Quality Inn. I took a bath and bagged my clothes. On checking out the next day, I was informed that the credit card had already been run. Of course, I assumed that the cost of the stay would be fully refunded and some sort of apology and explanation would be provided. Instead, the very helpful front desk referred me to the manager, Tej who avoided my calls and never called me back. Eventually, he told the front office staff to offer a $58 return on my card. The cost of the stay was $158. When you call them to lodge a complaint, Quality Inn suggests you pay a fee to talk with a lawyer (that they refer you to). Wow. Frankly, I can’t believe this happened nor can I believe the total disregard of the event by Quality. I also spoke with Choice which is somehow over Quality. They listened, but offered only $100 compensation for my $158 experience. This was such a horrible experience.
2.0分
其他
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Hotel is way out of date and dirty in many areas. Long time to get hot water and the cold water was never cold - put glasses of water in frig to get cold water. Apparently some fixup work started as some areas blocked off with yellow tape. No vending machines at all. Breakfast ok but sparse - no tv in breakfast area which actually is main lobby - awkward. Location is right along turnpike so some traffic noise.
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酒店回复: Sorry for any Inconvenient we are on al most done of the renovation at july 9th for rooms and lobby yellow tape we have to put for guest and kids safety but we will make sure your next stay will be grate .
I was not very impressed at all with this hotel. I was lied to from the start. When I called to book my rooms I notified the staff that I needed 2 rooms with 2 queens in both rooms that had a connecting door. I was assured that they could accommodate this request. She even gave me room numbers. When I arrived at the hotel, the receptionist told me that those rooms were not reserved for me and had indeed been given to someone else. There were no more rooms that could meet my needs, even though I had told the lady on the phone and this gentlemen that the rooms had to be together. He tried to give me 2 rooms not even next 2 each other. After about 15 minutes, I was finally able to secure 2 rooms next to each other but they did not have a door that opened between them. The building smells terrible and the same repairs that people were posting about 3 years ago are still being made. The receptionist told me that breakfast would consist of breakfast sandwiches, sausage, and bacon. It really consisted of some packaged muffins, granola bars, and coffee that you had to make in a Kurig, like the ones that you would find in your room. I gave this place a 2 because the rooms were clean and for the most part updated, but I would not stay here again. Very run down and all of the other issues that I have previously mentioned. Do yourself a favor and go somewhere else.
Not worth the $140 price paid on a Monday night - especially since this place looks like an abandoned property. Made non-refundable reservation based on claimed amenities: Restaurant on site - there used to be. It doesn't appear it's been opened in years, now it's full of junk; Hot breakfast - yeah, if you heat the pre- packaged sandwich (which was actually pretty good); fitness center - almost every door everywhere other than the guest rooms had "out of order" signs taped to them, including lobby restroom which, based on past reviews, looks like it has been for quite some time. But, our room was large well furnished and comfortable. Ideal location to the turnpike. Front desk staff were friendly. The positives make this an $80 property. I should have consulted TripAdvisor prior to booking.
I checked in for one night while I was in transit home from another event. They advertise as a "pet friendly" hotel - and then charge you a pet deposit for EACH pet - for a one night stay, I paid $60.00 for two dogs. As if that weren't bad enough, when I got to the room, the paint was peeling in the bathroom and the wall was cracked. I paid $173.80 for a one night stay and that was with a military discount - This place is nothing special to charge that kind of money - and charging a pet charge per pet for a one night stay is just ridiculous!
I would like to give this place a zero or negative score. I had the worst experience of my lodging life at this hotel - Quality Inn on Port Clinton RD, Fremont, OH. After getting into bed I felt my back was damp. I checked it out and my pajamas and back were soaked. I was lying in a pool of urine. Disgusting doesn't come close to my reaction. Since it was 9:30 pm I had little choice but to change to another room at the same Quality Inn. I took a bath and bagged my clothes. On checking out the next day, I was informed that the credit card had already been run. Of course, I assumed that the cost of the stay would be fully refunded and some sort of apology and explanation would be provided. Instead, the very helpful front desk referred me to the manager, Tej who avoided my calls and never called me back. Eventually, he told the front office staff to offer a $58 return on my card. The cost of the stay was $158. When you call them to lodge a complaint, Quality Inn suggests you pay a fee to talk with a lawyer (that they refer you to). Wow. Frankly, I can’t believe this happened nor can I believe the total disregard of the event by Quality. I also spoke with Choice which is somehow over Quality. They listened, but offered only $100 compensation for my $158 experience. This was such a horrible experience.
Hotel is way out of date and dirty in many areas. Long time to get hot water and the cold water was never cold - put glasses of water in frig to get cold water. Apparently some fixup work started as some areas blocked off with yellow tape. No vending machines at all. Breakfast ok but sparse - no tv in breakfast area which actually is main lobby - awkward. Location is right along turnpike so some traffic noise.