Staff is great. Beds and pillows are comfortable. Breakfast to go in the morning is handy
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酒店回复: Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon!
4.0分
商务出差
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Great bar restaurant. Service excellent. Location perfect but just busy traffic. Staff very helpful and pleasant. Needs updating badly beds however very comfortable AC noisy
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酒店回复: Thank you so much for taking the time to leave us this review, we work really hard to make each guest's stay incredible and are always looking for ways to improve!
5.0分
情侣出游
This is an older property but appears to be fairly well maintained. Overall happy with our room and the amenities.
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酒店回复: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
4.0分
家庭亲子
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My wife had difficulty with the exterior stairway going to our room, so the manager moved us to another room with an elevator access, at no extra charge. Very accommodating and made a world of difference. Very appreciated.
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酒店回复: Thank you so much for taking the time to leave us this review, we work really hard to make each guest's stay incredible and are always looking for ways to improve!
5.0分
其他
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Family Trip
Our stay was great at this hotel. The room was quite large. The bed & pillows were comfortable. The breakfast was sufficient. The food and service at the onsite lounge and restaurant was excellent! Location was perfect, close to restaurants and shopping. We would stay there again when visiting family.
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酒店回复: Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon!
1.0分
其他
Quoted one price and charged an other with out my knowledge. thanks Will not stay again
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酒店回复: I am truly sorry to see that your stay with us did not live up to your expectations. Our goal is that everyone who walks through our doors has a remarkable experience. I acknowledge that this did not happen during your stay. I would greatly appreciate the opportunity to make things right if you would be willing to give us an opportunity to turn your experience around we would love to work with you to get this resolved.
1.0分
朋友出游
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The restaurant was closed for two days which meant convenient entrances were closed as well. Pool was closed as well. Paid highly for services we did not receive. Continental breakfast was a bagged breakfast - some sort of gross burrito and a banana
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酒店回复: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
5.0分
家庭亲子
It was such a good stay, we loved the pool and the cute resturant attached we had a great visit would definitely stay there again
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酒店回复: Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon!
3.0分
其他
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The rooms are spacious and the beds are comfortable.
They could take some time to do some cleaning. There were spills down the side of dresser and someone before us picked a pimple in the mirror and it was still there. Gross. Once you see something in plain sight that is dirty, everything feels gross and wonder what you are not seeing.
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酒店回复: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
2.0分
情侣出游
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Over all, this was not a good stay. We paid $220 for a bed…the pool and hotel restaurant were both shut down AND the room actually smelled of backed up sewer. We left the doors open to air it out. It was FAR too expensive with zero perks. We were even with a large group, you would think they would have been prepared.
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酒店回复: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Staff is great. Beds and pillows are comfortable. Breakfast to go in the morning is handy
Great bar restaurant. Service excellent. Location perfect but just busy traffic. Staff very helpful and pleasant. Needs updating badly beds however very comfortable AC noisy
This is an older property but appears to be fairly well maintained. Overall happy with our room and the amenities.
My wife had difficulty with the exterior stairway going to our room, so the manager moved us to another room with an elevator access, at no extra charge. Very accommodating and made a world of difference. Very appreciated.
Family Trip
Our stay was great at this hotel. The room was quite large. The bed & pillows were comfortable. The breakfast was sufficient. The food and service at the onsite lounge and restaurant was excellent! Location was perfect, close to restaurants and shopping. We would stay there again when visiting family.
Quoted one price and charged an other with out my knowledge. thanks Will not stay again
The restaurant was closed for two days which meant convenient entrances were closed as well. Pool was closed as well. Paid highly for services we did not receive. Continental breakfast was a bagged breakfast - some sort of gross burrito and a banana
It was such a good stay, we loved the pool and the cute resturant attached we had a great visit would definitely stay there again
The rooms are spacious and the beds are comfortable.
They could take some time to do some cleaning. There were spills down the side of dresser and someone before us picked a pimple in the mirror and it was still there. Gross. Once you see something in plain sight that is dirty, everything feels gross and wonder what you are not seeing.
Over all, this was not a good stay. We paid $220 for a bed…the pool and hotel restaurant were both shut down AND the room actually smelled of backed up sewer. We left the doors open to air it out. It was FAR too expensive with zero perks. We were even with a large group, you would think they would have been prepared.