酒店回复: Merielle, thank you so much for your feedback. Yes we do allow pets we do take pride in how we clean our rooms. If any of this was brought to our attention upon check in we could have fix the issue. Thank you so much for your stay. Please do not hold this against us.
2.0分
其他
原文
翻译提供方：Google
糟糕的酒店。尽管我要求清空垃圾桶，但他们没有清理
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酒店回复: I do apologize for any inconvenience. We typically do well with the guest wishes
2.0分
商务出差
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The rooms I reserved had a musty of smell and it seems as though it’s in the wall everything seemed new in the room but it smelled old and the mattresses we slept on needs replacing my back still aches
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酒店回复: Hello Cecil,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room's condition and your comfort, as this helps us improve our guest experience. Our team continually evaluates accommodations to ensure they meet our quality standards. We hope you had a chance to enjoy other aspects of your visit.
5.0分
其他
The hotel was fine for a one night stay. I felt save and the room was comfortable.
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酒店回复: Hello Kelly,Thank you for sharing your experience. We're glad to hear that you felt safe and found your room comfortable during your one-night stay. Your feedback is valuable to us as we continually strive to enhance our guests' experience. We hope to welcome you back in the future for a longer stay to enjoy more of what we have to offer.
2.0分
商务出差
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The stay at the Spark did not meet the level of a Hilton property. There were six (6) team members staying here for work trip and there were many challenges with the rooms. One main issue was the noisy air conditioners and excess humidity in the room. Many rooms did not have desk chairs or ice buckets.
I understand that the breakfast is complimentary but there was a lack of attentiveness with the coffee and food. They should not advertise this feature if they are not going to put food options out. Overall the stay was disappointing and would not return.
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酒店回复: Hello VICKIE,Thank you for sharing your feedback regarding your recent stay at the hotel. We appreciate your comments regarding the room conditions and breakfast services, as they are essential for our continuous improvement. Your insights will assist us in enhancing the experience for future guests. We take all feedback seriously and will pass your observations along to the appropriate teams for review. Thank you again for your input; it helps us strive for a better guest experience.
4.0分
其他
The refrigerator wasn't working well. The room itself was good.
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酒店回复: Jeff, thank you so much for your feedback. We appreciate you staying with us. I will be letting maintenance know to check all the room refrigerator from now on to ensure they are working properly. I do apologize for that inconvenience that this has caused you.
4.0分
其他
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I will admit, the chic colors and brand of Spark by Hilton (along with cost) is what drew me in to selecting this hotel for an overnight stay. The lobby and breakfast dining area were very clean and the furniture was modern and neat. I enjoyed the blue accent colors on the back wall and bathroom wall. I could tell that the property used to be a different hotel prior to Spark, based on the layout of the room, but the remodel into the Spark brand was not bad for what they were able to do with the space. The beds were comfy and clean. Overall, a quick and comfortable stay.
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酒店回复: Thank you for taking a moment to share your experience at Spark. We value your feedback. The team and I are proud you enjoyed the the lobby, breafast area, and bed during your stay and look forward to welcoming you back soon.
1.0分
情侣出游
Check in was terrible we had to wait because they couldn’t honor the reservation and me booking through *******.
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酒店回复: Thank you for your feedback. Unfortunately when you book through a third party we cannot alter the reservation.
属于希尔顿的经济型酒店吧，早餐基本没有周边，应该是在施工比较吵，但是整体来说，因为是连锁型的酒店还算干净，而且床品用的希尔顿的睡得还不错。
一家不错、干净又舒适的酒店。员工非常友好，早餐也很好。
对于希尔顿酒店来说，我期待的还不错……
房间相对较小。床有点凹陷，淋浴间也只是一个小隔间。
闻起来像湿狗的味道。确实如此，因为酒店允许携带宠物入住。而且房间没有窗户可以通风。
淋浴门的把手一碰就掉了。
注意：您可以带宠物入住，这很好，但如果您患有哮喘等疾病，请先向友好且乐于助人的前台反映。
糟糕的酒店。尽管我要求清空垃圾桶，但他们没有清理
The rooms I reserved had a musty of smell and it seems as though it’s in the wall everything seemed new in the room but it smelled old and the mattresses we slept on needs replacing my back still aches
The hotel was fine for a one night stay. I felt save and the room was comfortable.
The stay at the Spark did not meet the level of a Hilton property. There were six (6) team members staying here for work trip and there were many challenges with the rooms. One main issue was the noisy air conditioners and excess humidity in the room. Many rooms did not have desk chairs or ice buckets.
I understand that the breakfast is complimentary but there was a lack of attentiveness with the coffee and food. They should not advertise this feature if they are not going to put food options out. Overall the stay was disappointing and would not return.
The refrigerator wasn't working well. The room itself was good.
I will admit, the chic colors and brand of Spark by Hilton (along with cost) is what drew me in to selecting this hotel for an overnight stay. The lobby and breakfast dining area were very clean and the furniture was modern and neat. I enjoyed the blue accent colors on the back wall and bathroom wall. I could tell that the property used to be a different hotel prior to Spark, based on the layout of the room, but the remodel into the Spark brand was not bad for what they were able to do with the space. The beds were comfy and clean. Overall, a quick and comfortable stay.
Check in was terrible we had to wait because they couldn’t honor the reservation and me booking through *******.