酒店回复: Dear Jose,Your positive feedback regarding your stay at the Comfort Suites Northwest Cy-Fiar is greatly appreciated. The services we offer our esteemed visitors are something we are quite proud of. That you enjoyed your stay makes us pleased.Your loyalty is much appreciated. Please get back soon!
5.0分
其他
原文
翻译提供方：Google
都好
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酒店回复: Dear Daniel,Thank you for the great review! We’re happy to hear everything was “all good” during your stay. It’s always a pleasure to know our guests had a smooth and enjoyable experience.We look forward to welcoming you back again soon!
4.0分
情侣出游
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I was a little skeptical of how clean the room would be when I smelled the hallway on the second floor upon getting off the elevator, but I was pleasantly surprised. The room was pretty clean, bathroom especially was great. I've been to more expensive hotels that I find hairs in the bathroom still. Not the case here. Breakfast was just okay, but it was there, hot, and free with the stay. I would stay here again.
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酒店回复: Dear Kennedi,Thank you for taking the time to share your experience with us.We’re glad to hear that your room especially the bathroom exceeded your expectations, and we truly appreciate your kind words about our cleanliness standards. Our housekeeping team works hard to ensure every room is spotless, and your comments are a wonderful recognition of their efforts.We also appreciate your honest feedback regarding the hallway and breakfast. We'll certainly look into the hallway concern and continue working on ways to improve our breakfast offerings.It’s great to know you’d consider staying with us again we look forward to welcoming you back in the future!
5.0分
商务出差
This place is so clean and smells so good I could sleep in the elevator they was amazing I will definitely return when I am in town
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酒店回复: Dear Kashbea,Thank you sincerely for your kind and thoughtful review. We are truly honored by your generous words and delighted to know that you and your family felt at home during your stay with us.Providing a clean, comfortable, and welcoming environment is at the heart of everything we do, and we are pleased to hear that our team made such a positive impression. It is also wonderful to know that you enjoyed our breakfast offerings your satisfaction is our greatest reward.We deeply appreciate your recommendation and look forward to the pleasure of welcoming you and your family back in the near future.
3.0分
其他
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The hotel was fine. Breakfast wasn’t very good. But there are good restaurants within walking distance. The bed was too soft for me, the room itself was pretty nice. It wasn’t too bad, I just didn’t like how soft the bed was.
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酒店回复: Dear Katherine,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the room comfortable and appreciated the convenient location near local restaurants.We’re sorry to learn that the breakfast and bed did not meet your expectations. Your comfort is very important to us, and we truly value your input as it helps us improve. We'll certainly take your comments into consideration as we continue to enhance our guests’ experience.We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.
5.0分
商务出差
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The Best place to stay
The best place for your family to stay and feel like home everyone is amazing everything is clean and the the breakfast is good I was shocked you have to stay with these beautiful people
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酒店回复: Dear Kashbea,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness and fresh atmosphere throughout the property even in the elevator! Your kind words about our team mean a great deal to us.It’s always our goal to create a welcoming and comfortable environment, and we’re thrilled to know we made a lasting impression. We look forward to welcoming you back the next time you're in town!
3.0分
其他
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September 2025 visit
The hotel is nice. The service was excellent. The rooms could use a little more maintenance. The shower valve didn't mix the cold and hot water the way it should. You got either real hot water, or cold water. They moved us to a different room and the shower valve was almost the same. Oh, well. The furniture had some wear spots and there were a couple dark spots on the carpet.
The price of the hotel was good and overall it was okay.
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酒店回复: Dear Eldon,Thank you for sharing your experience with us. We're pleased to hear that you found the hotel to be nice and the service excellent our team truly appreciates your kind words.We also sincerely apologize for the issues you encountered with the shower valves and the condition of the furniture and carpet. Your feedback is incredibly important, and we’ve shared your comments with our maintenance and housekeeping teams to address these concerns promptly. Providing a comfortable and well-maintained environment is a priority for us, and we regret that we fell short in these areas during your stay.We’re glad to know you found the pricing reasonable and that your overall experience was satisfactory. We hope to have the opportunity to welcome you back and offer an improved stay in the future.
3.0分
其他
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3 stars
Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit.
Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean
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酒店回复: Dear Vanessa,Thank you for taking the time to share your recent experience with us. We sincerely apologize that your stay did not meet expectations, and we truly value your honest feedback.We’re sorry to hear about your concerns regarding the parking area. While we do share the lot with nearby businesses, guest safety is a top priority, and we’ll be discussing your comments with our management team to ensure better monitoring and guest experience.We understand your disappointment with the breakfast selection and will review the menu with our team to explore options for more variety, including the addition of fresh fruit and other healthy choices. Your comments are important as we work to improve our offerings.Regarding the cleanliness and room odor you experienced — we take these concerns seriously. This is not the standard we strive to maintain, and we’ll be addressing this directly with our housekeeping department to prevent future occurrences.On a positive note, we’re glad to hear that you found the bed comfortable. Still, it’s clear that other aspects of your stay fell short, and for that, we sincerely apologize.We hope you’ll consider giving us another opportunity in the future to provide the experience you expected and deserve
环境特别好的酒店，附近美食多，距离商场近，租车很方便，加油站也近，银行ATM也近，前台小姐姐，漂亮心善，耐心解答顾客所有问题!
干净、便捷又舒适。
一切都很棒
都好
I was a little skeptical of how clean the room would be when I smelled the hallway on the second floor upon getting off the elevator, but I was pleasantly surprised. The room was pretty clean, bathroom especially was great. I've been to more expensive hotels that I find hairs in the bathroom still. Not the case here. Breakfast was just okay, but it was there, hot, and free with the stay. I would stay here again.
This place is so clean and smells so good I could sleep in the elevator they was amazing I will definitely return when I am in town
The hotel was fine. Breakfast wasn’t very good. But there are good restaurants within walking distance. The bed was too soft for me, the room itself was pretty nice. It wasn’t too bad, I just didn’t like how soft the bed was.
The Best place to stay
The best place for your family to stay and feel like home everyone is amazing everything is clean and the the breakfast is good I was shocked you have to stay with these beautiful people
September 2025 visit
The hotel is nice. The service was excellent. The rooms could use a little more maintenance. The shower valve didn't mix the cold and hot water the way it should. You got either real hot water, or cold water. They moved us to a different room and the shower valve was almost the same. Oh, well. The furniture had some wear spots and there were a couple dark spots on the carpet.
The price of the hotel was good and overall it was okay.
3 stars
Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit.
Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean