酒店回复: Dear Elisabeth,Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant stay and appreciated the quiet location, clean and functional room, and breakfast that helped you start the day right. We're also glad you found the parking convenient and nearby shopping within walking distance.We hope to welcome you back again soon!
5.0分
情侣出游
原文
翻译提供方：Google
靠近95号公路。环境优美安静。干净整洁。性价比很高。
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酒店回复: Dear Alain,Thank you for your kind review! We're glad you enjoyed our convenient location near I-95, the peaceful atmosphere, and the cleanliness of our property. We appreciate your recognition of our great value and look forward to welcoming you again in the future!
4.0分
其他
原文
翻译提供方：Google
公共区域脏乱
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酒店回复: Dear Alejandro , Thank you for your review. We're delighted to know you had a positive experience with us.your score means a lot to our team and motivates us to keep delivering great service. We look forward to welcoming you back again soon!
1.0分
其他
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As we were going upstairs to our room, there was trash bags and bags of trash in the hallways. There were wires poking out of the wall. The stairwell was unstable. We had handicap persons in our party. Once we entered our room, there were spiders alive and dead. We opened our refrigerator to live roaches And roaches. We went across the street to the Hampton Inn and was able to secure a room. When we returned back to the quality Inn to request a full refund, they refused a full refund and only refunded one night. You all should not be promoting a stay at this hotel. Based on the reviews, this isn’t something that just occurred during our stay.
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酒店回复: Dear Guest,We sincerely apologize for any inconvenience during your stay. However, we must clarify that the photos you mentioned were taken during a local homecoming weekend when guests were hosting gatherings, which temporarily led to some extra trash around the property. Our team works diligently to maintain cleanliness and address any concerns promptly.We also disagree with several of the exaggerated claims mentioned. While we regret that you may have encountered an issue with the refrigerator, our staff inspected the room and found no evidence supporting the additional complaints. A refund for one night was provided as a goodwill gesture, as we aim to be fair while following our policy.
4.0分
其他
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The room was clean. The staff was very courteous. I only stayed overnight up early in the morning and out, so I don’t have much more to say than that I left before breakfast.
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酒店回复: Thank you, Richard, for sharing your experience with us. We’re glad to hear that you found the room clean and our staff courteous. We appreciate you choosing to stay with us, even for a short visit. We hope to have the opportunity to welcome you again—and next time, we’d love for you to enjoy our breakfast as well. Safe travels!
1.0分
其他
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We chose this for Pet Friendly. Right up there with Days Inn. Filthy, cockroach in my room, sure there were more I could not see. Slept with one eye open.
If we had not just spent 16 hours driving I would have left. $100 room deposit. They should have paid me!
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酒店回复: Dear Elizabeth,We’re sorry to hear that your experience didn’t meet expectations. It’s unfortunate when misunderstandings lead to frustration, as our team always strives to communicate policies clearly and provide a comfortable stay for every guest. We appreciate your feedback and wish you safe travels ahead.
5.0分
其他
The rooms are old but very clean and spacious. Only downfall is a loud machinery noise nearby. Not sure of the source.
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酒店回复: Dear Stephen,Thank you for your great rating and kind feedback! We’re glad you found the rooms clean and spacious. We appreciate you mentioning the noise concern — our team is already looking into it to ensure a more comfortable stay next time.
3.0分
家庭亲子
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Pros: close to I-95, reasonably priced and the beds were very comfortable. Cons: the property is falling apart. Peeling paint in the room, curtains were falling down, rust on the doors, hair in the shower. You get what you pay for. It was fine for 1 night while passing through town, but in serious need of a remodel.
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酒店回复: Dear Jessica,Thank you for taking the time to share your feedback. We’re glad to hear you found our location convenient, our rates reasonable, and that you had a comfortable night’s rest. At the same time, we sincerely apologize for the maintenance and cleanliness concerns you experienced.Your comments about the paint, curtains, and bathroom cleanliness are very valuable, and our team has already been notified to address these issues promptly. While our property is older, we are continually working on updates and improvements to enhance our guests’ experience.We truly appreciate your input, as it helps us prioritize areas where we can improve. We hope to have the opportunity to welcome you back and provide a more polished experience in the future.
2.0分
其他
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No one at front desk. Had to use phone on desk to summon someone! Did not have “ bar or restaurant “ as advertised. Required to pay addition “ property fee” fee of $5. Paid with $10 bill and could not get $5 change back until following morning as they had no change. It was paid in morning. The breakfast was very, very limited! Extra $5 was explained as going to the staff for cleaning room. I
was told to ask ******* for refund? I will not return or recommend this location!
Thanks,
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We would like to clarify a few points from your review. At check-in, our front desk clearly explained the $4.99 property service fee. This charge is never hidden, as it is displayed on the reservation details prior to arrival. We regret if it was overlooked when you booked, but it is part of the terms agreed upon with *******.Regarding the front desk, our staff may step away briefly to assist other guests or attend to hotel matters. In such cases, a phone is provided on the desk for immediate assistance, and a staff member is always available within minutes.We appreciate your feedback and will continue to work with our team to improve the guest experience.
1.0分
其他
My room was pretty clean except for the flying cockroach. When I pulled up the property looked abandoned.
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酒店回复: Dear James,Thank you for your feedback. We’re glad to hear your room was mostly clean, but we sincerely apologize for the presence of a flying cockroach and any concerns about the property’s appearance.We take pest control seriously and will be working with our maintenance team to address this promptly. We are also committed to improving the overall look and feel of the property.We appreciate you bringing this to our attention and hope you might consider staying with us again in the future.
睡了个好觉。所需的一切都已备齐。
位置优越，环境清幽。
我们的房间（一楼）干净整洁，设施齐全。
早餐丰盛，足以开启美好的一天。
房间门前就有停车位。加油站和小商店都在步行范围内。
靠近95号公路。环境优美安静。干净整洁。性价比很高。
公共区域脏乱
As we were going upstairs to our room, there was trash bags and bags of trash in the hallways. There were wires poking out of the wall. The stairwell was unstable. We had handicap persons in our party. Once we entered our room, there were spiders alive and dead. We opened our refrigerator to live roaches And roaches. We went across the street to the Hampton Inn and was able to secure a room. When we returned back to the quality Inn to request a full refund, they refused a full refund and only refunded one night. You all should not be promoting a stay at this hotel. Based on the reviews, this isn’t something that just occurred during our stay.
The room was clean. The staff was very courteous. I only stayed overnight up early in the morning and out, so I don’t have much more to say than that I left before breakfast.
We chose this for Pet Friendly. Right up there with Days Inn. Filthy, cockroach in my room, sure there were more I could not see. Slept with one eye open.
If we had not just spent 16 hours driving I would have left. $100 room deposit. They should have paid me!
The rooms are old but very clean and spacious. Only downfall is a loud machinery noise nearby. Not sure of the source.
Pros: close to I-95, reasonably priced and the beds were very comfortable. Cons: the property is falling apart. Peeling paint in the room, curtains were falling down, rust on the doors, hair in the shower. You get what you pay for. It was fine for 1 night while passing through town, but in serious need of a remodel.
No one at front desk. Had to use phone on desk to summon someone! Did not have “ bar or restaurant “ as advertised. Required to pay addition “ property fee” fee of $5. Paid with $10 bill and could not get $5 change back until following morning as they had no change. It was paid in morning. The breakfast was very, very limited! Extra $5 was explained as going to the staff for cleaning room. I
was told to ask ******* for refund? I will not return or recommend this location!
Thanks,
My room was pretty clean except for the flying cockroach. When I pulled up the property looked abandoned.