It was not at all what it seemed on line. It was dirty, most of the electrical outlets didn’t work, charging stations on lamps didn’t work, and no gym that was advertised. The place was loud with people making noise until 4am in the hallway.
Was worried about bed bugs, but luckily I got out unscathed.
3.0分
其他
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Phone did not work, bathroom was not good-toilet paper holder falling off wall, shower took 10+minutes to warm up and never got hot water, the handle for the shower was difficult to turn on
1.0分
其他
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Room had mold and smoke detector was missing. Desk and the end table were broken. Bathroom had peeling ceiling. The Tv was poor. Iron board had mildew all over it.
1.0分
情侣出游
No “do not disturb” signs to put on the door. Room is worn down and didn’t feel sanitary.
4.0分
其他
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Room was what we paid for. It's no like 5 star experience but it was more than worth the money. Wife and I were terrified they weren't going to give the deposit back (we've heard horror stories) even tho the room was left pristine, but they got it back to us in a very timely manner.
2.0分
情侣出游
Our window did not even fully close! There were ele tric cords strewn across the hallway. In the middle of the night, someone was vacuuming!
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with your window, hallway safety, and nighttime noise. Your comments have been shared with our management team to address these concerns and improve the guest experience. We appreciate your input and hope to provide a better stay if you choose to visit EconoLodge Inn & Suites again.
1.0分
其他
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Every other hotel was over 400-500 a night - so grabbed this room at 150 a night - no breakfast included. Dirty, run down and at least six cars/trucks in the parking lot had people sleeping in them. Should have kept driving but we just drove 10 hours and needed a break.
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酒店回复: We’re very sorry to hear that your experience did not meet expectations. We sincerely apologize for the cleanliness and property issues you encountered, as well as the parking situation. Your feedback has been shared with our management team to help us address these concerns and improve our property. We appreciate you taking the time to provide your input and regret that we were not able to provide a better stay after your long drive.
5.0分
其他
It was inexpensive and the room was clean and quiet. It looks like they are upgrading the property. I’ll stay again in the future.
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酒店回复: Thank you so much for your perfect 10/10 rating! We’re delighted to hear you enjoyed a clean, quiet, and comfortable stay, and we appreciate you noticing our ongoing upgrades. Your kind words mean a lot to our team, and we look forward to welcoming you back to EconoLodge Inn & Suites on your next visit!
我喜欢它
都好
It was not at all what it seemed on line. It was dirty, most of the electrical outlets didn’t work, charging stations on lamps didn’t work, and no gym that was advertised. The place was loud with people making noise until 4am in the hallway.
Was worried about bed bugs, but luckily I got out unscathed.
Phone did not work, bathroom was not good-toilet paper holder falling off wall, shower took 10+minutes to warm up and never got hot water, the handle for the shower was difficult to turn on
Room had mold and smoke detector was missing. Desk and the end table were broken. Bathroom had peeling ceiling. The Tv was poor. Iron board had mildew all over it.
No “do not disturb” signs to put on the door. Room is worn down and didn’t feel sanitary.
Room was what we paid for. It's no like 5 star experience but it was more than worth the money. Wife and I were terrified they weren't going to give the deposit back (we've heard horror stories) even tho the room was left pristine, but they got it back to us in a very timely manner.
Our window did not even fully close! There were ele tric cords strewn across the hallway. In the middle of the night, someone was vacuuming!
Every other hotel was over 400-500 a night - so grabbed this room at 150 a night - no breakfast included. Dirty, run down and at least six cars/trucks in the parking lot had people sleeping in them. Should have kept driving but we just drove 10 hours and needed a break.
It was inexpensive and the room was clean and quiet. It looks like they are upgrading the property. I’ll stay again in the future.