酒店回复: Thank you for taking the time to let us know how your stay. Thank you also for noticing the hard work of our housekeepers. They do a fantastic job.
4.0分
家庭亲子
原文
翻译提供方：Google
住一晚还行。
酒店回复: Thank you.
5.0分
商务出差
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The place smelled clean and looked clean the second you walked in so that was a nice start.
The staff were all very nice and the room was impressively clean. I travel a lot for work and it's been months since I've been in such a spotless room. Breakfast was very nice too.
I think the only issue someone might have is with parking as there are only so many spots available. Otherwise I recommend this place highly.
酒店回复: Thank you for your kind words.
5.0分
情侣出游
Last minute emergency booking and guy behind reception was very helpful and obliging. Room is clean, laundry facilities and parking
酒店回复: Thank you.
4.0分
情侣出游
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Staff friendly and caring with offer to help with luggage. Room was great, Lobby and breakfast area very nice. The downside is it is not ADA Compliant. There is no handicap parking. The elevator from the parking structure into the hotel is not working. There are 3 spaces in front for unloading/15 minutes. One parking spot for Veterans. One handicap sign indicating that there is a ramp at the end of the side walks. The ramp is steep and about 50 feet long. This is the same ramp that guest would need to roll their luggage, or when using the luggage cart. Otherwise they would need to walk up at least 15 steps. If I was disabled, I would not come here. When I voiced my concerns, the front desk clerk stated the the parking out front was the Handicapped parking. I have photos to share.
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酒店回复: Thank you for your review. We are in contact with the elevator company regarding the time frame of getting it back in service. As I told you we have assigned all the parking in the front to handicap parking. I apologize if that was not communicated to you. We are ADA compliant and strive to make our guests stay enjoyable. I am sorry that you did not enjoy your stay with us. We will take your comments and use them as a learning tool. I have placed handicap signs on the poles at the front of the building. The other handicap parking spaces are below by the elevator which will soon be in service.
1.0分
其他
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BE CAREFUL
The maid stole my AirPods I left them in my room I called and never heard anything called again when the location on find my iPhone moved and the hotel is ignoring me. Will be filing. A police report.
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酒店回复: Thank you for sharing your concerns. We're truly sorry to hear that your experience did not meet expectations. However, we are deeply troubled by the serious nature of your accusation. Our team works hard to uphold the highest standards of integrity and hospitality, and such claims are not only distressing but taken very seriously.If you believe you may have left an item behind, we are more than willing to assist. Orlando, our Front Desk Lead, will be reaching out to you directly to help with locating and recovering any belongings from your stay.We remain committed to resolving this matter respectfully and transparently.
5.0分
其他
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Nice to be treated so well
Great stay, left a bag but they called and made arrangements to send to us at home. Big thank you to housekeeper, desk person and Barbara Wise general manager, well done!
酒店回复: Thank you. I am happy you had a great stay.
5.0分
情侣出游
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Great location for our brief stay in Tulsa during our road trip with easy access on site parking (small charge). Not much shopping/dining options in the immediate vicinity of the hotel but we used it as a base for a couple of days whilst visiting other nearby areas & attractions. We would stay here again if we return to Tulsa.
酒店回复: Thank you
5.0分
其他
Room was clean and spacious
Staff was very helpful and friendly
Did not feel safe leaving car unattended in garage
房间又大又干净。
这里很干净，清洁工非常友善、细心。
住一晚还行。
The place smelled clean and looked clean the second you walked in so that was a nice start.
The staff were all very nice and the room was impressively clean. I travel a lot for work and it's been months since I've been in such a spotless room. Breakfast was very nice too.
I think the only issue someone might have is with parking as there are only so many spots available. Otherwise I recommend this place highly.
Last minute emergency booking and guy behind reception was very helpful and obliging. Room is clean, laundry facilities and parking
Staff friendly and caring with offer to help with luggage. Room was great, Lobby and breakfast area very nice. The downside is it is not ADA Compliant. There is no handicap parking. The elevator from the parking structure into the hotel is not working. There are 3 spaces in front for unloading/15 minutes. One parking spot for Veterans. One handicap sign indicating that there is a ramp at the end of the side walks. The ramp is steep and about 50 feet long. This is the same ramp that guest would need to roll their luggage, or when using the luggage cart. Otherwise they would need to walk up at least 15 steps. If I was disabled, I would not come here. When I voiced my concerns, the front desk clerk stated the the parking out front was the Handicapped parking. I have photos to share.
BE CAREFUL
The maid stole my AirPods I left them in my room I called and never heard anything called again when the location on find my iPhone moved and the hotel is ignoring me. Will be filing. A police report.
Nice to be treated so well
Great stay, left a bag but they called and made arrangements to send to us at home. Big thank you to housekeeper, desk person and Barbara Wise general manager, well done!
Great location for our brief stay in Tulsa during our road trip with easy access on site parking (small charge). Not much shopping/dining options in the immediate vicinity of the hotel but we used it as a base for a couple of days whilst visiting other nearby areas & attractions. We would stay here again if we return to Tulsa.
Room was clean and spacious
Staff was very helpful and friendly
Did not feel safe leaving car unattended in garage