酒店回复: Dear Leonardo,Thank you for sharing your feedback about your recent stay with us. We’re delighted to hear that you had a pleasant experience and appreciate your recommendation! We regret that our breakfast offerings did not meet your expectations. Your feedback is invaluable, and we will review our options to see how we can improve and provide a more satisfying start to the day for our guests. Thank you again for your kind words and constructive comments. We look forward to welcoming you back and exceeding your expectations in the future.Best Regards,Management Team
3.0分
其他
原文
翻译提供方：Google
酒店正在装修，所有公共区域都很脏，房间部分清洁，电梯很脏，停车位减少了一半
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酒店回复: Dear Daniel,We sincerely apologize for the experience you have had. This is unacceptable and does not meet our standards of cleanliness. Our housekeeping team strives to maintain clean surroundings, and we will address this issue promptly to ensure it does not reoccur. Your comments are invaluable to us as we continuously work to improve our services. On that note, we earnestly ask for another chance to host you better.Sincerely,Management Team
5.0分
商务出差
原文
翻译提供方：Google
很舒服
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酒店回复: Dear Jose,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
1.0分
情侣出游
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The room smelled mouldy when we walked in. I bought Lysole spray to eliminate the scent, which did not help. These rooms have no open windows for air circulation. Poor experience.
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酒店回复: Dear Daniela,Thank you for sharing your feedback. We sincerely apologize for the unpleasant moldy odor in your room and the lack of proper air circulation. This is not the experience we aim to provide, and we regret the discomfort it caused during your stay. Your comments have been shared with our housekeeping and maintenance teams to address the issue and improve room ventilation. We appreciate your input and hope to have the opportunity to provide a more comfortable stay in the future.Sincerely,Management Team
5.0分
其他
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I love this hotel..I stay here often. One of the best ...period...and they don't try go too deep into your pockets like a lot of comparable hotel stays. Quiet, clean, well managed Classy.. without the excessive room charge.
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酒店回复: Dear Dmitri,Thank you so much for your kind words and for being a loyal guest! We’re thrilled to know you enjoy the quiet, clean, and well-managed environment we strive to provide, along with the value we offer. Your continued trust means the world to us, and we look forward to welcoming you back for many more stays.Best Regards,Management Team
1.0分
其他
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Filthy room dirty mirror and side table. bed bugs, filthy bathrooms. The smell in the whole building is terrible.left after check-in with no refund., Just wanted to get out of there. We chose to drive 5 hours back home instead of staying there. Dont book here, you will be extremely disappointed.
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酒店回复: Dear Mark,We are very sorry to hear about your experience. Cleanliness and guest comfort are top priorities for us, and we take concerns such as yours very seriously. We wish we had been given the opportunity to address these issues during your stay so we could have made it right. Your feedback will be shared with our housekeeping and maintenance teams for immediate review and corrective action.Sincerely,Management Team
2.0分
情侣出游
The tub didn’t drain.
The area in bathroom was not very clean.
The breakfast was very limited.
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酒店回复: Dear Larry,Thank you for sharing your feedback. We apologize for the issues you experienced with the tub, bathroom cleanliness, and breakfast selection. Your comments are important to us and will be reviewed with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing these matters to our attention and hope to provide a better experience on your next visit.Sincerely,Management Team
4.0分
其他
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Needs more attention to cleanliness, especially bathrooms. Was only there overnight while travelling, but I would stay there again. Good price, convenient to the interstate, helpful staff.
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酒店回复: Dear Mark,Thank you for your feedback. We're glad to hear you found the staff helpful and the location convenient. We do apologize for the cleanliness concerns, especially in the bathroom. Your comments have been shared with our housekeeping team to ensure better attention to detail moving forward. We appreciate your willingness to stay with us again and look forward to providing a better experience next time.Best Regards,Management Team
总体不错，但酒店目前正在装修中，电梯不能用。服务很好。
我们的房间可能需要翻新一下，再修修补补就更好了。
非常愉快的一次入住，推荐，早餐很差。
酒店正在装修，所有公共区域都很脏，房间部分清洁，电梯很脏，停车位减少了一半
很舒服
The room smelled mouldy when we walked in. I bought Lysole spray to eliminate the scent, which did not help. These rooms have no open windows for air circulation. Poor experience.
I love this hotel..I stay here often. One of the best ...period...and they don't try go too deep into your pockets like a lot of comparable hotel stays. Quiet, clean, well managed Classy.. without the excessive room charge.
Filthy room dirty mirror and side table. bed bugs, filthy bathrooms. The smell in the whole building is terrible.left after check-in with no refund., Just wanted to get out of there. We chose to drive 5 hours back home instead of staying there. Dont book here, you will be extremely disappointed.
The tub didn’t drain.
The area in bathroom was not very clean.
The breakfast was very limited.
Needs more attention to cleanliness, especially bathrooms. Was only there overnight while travelling, but I would stay there again. Good price, convenient to the interstate, helpful staff.