It was the most accessible of all the places we stayed on our trip. I was only on crutch by then, but if I had needed my chair I could have rolled right into shower. The missing star was the weird heater set up. You controlled it by a wall thermostat, not the unit at window, so you couldnt run fan only, and there were some loud neighbors so I had to just leave bathroom fan on. But 4.5 stars.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Best Regards,Quality Inn
2.0分
家庭亲子
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The floor had gaps and cracks between the boards, the room just felt dirty in general and a strange smell.
I felt the need to check the bed covers for stains and fresh sheets because it would not have surprised me if there was bugs or soiled sheets.
There was a cigarette hole in one of the comforters.
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酒店回复: Dear Charles, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely,Quality Inn
3.0分
其他
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Ok room
Service was good. Room was OK - smelled kind of musty, had no chair to sit and the toilet ran at night. Bed was good, shower was good, towels were good - had a fridge too.
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酒店回复: Dear Edward,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
1.0分
家庭亲子
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Room smelled of cigarettes, even though it was non smoking. Everytime you turned the water on it smelled like sewer. Bed sheets were dirty as well. Overall horrible stay
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酒店回复: Dear Kayla,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Kind Regards,Quality Inn
3.0分
其他
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Hello
We did not like having to sign in to Wi fi everytime we were in our room. After having gone out. Also we were 1st floor and people in room above us had noisy footsteps at 5:30 am and woke us up.
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酒店回复: Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We apologize for the inconvenience regarding WIFI. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
2.0分
其他
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The bathtub was dirty had to ckean it before granddaughter coukd use. The curtain for the window was broke my husband had to fix so we could close it. The door woukd lock but was a gap thar you could see light from outside coming in the room
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酒店回复: Dear Maggie,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Kind Regards,Quality Inn
5.0分
其他
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Loved it
I really enjoyed my stay, it was convenient to beautiful attractions that was a short walk. Had sidewalks the way there not to mention it's right there in the historic town with amazing buildings restaurants and so many unique stores. The inn had an extra parking lot across the street very safe and quiet. Had some great pizza at Michaels. Room was clean smelled great the water was hot and the bed was so nice had a very rested sleep. What a calm town love it! Breakfast was great...owner was great...I don't know why so many bad comments! Thank you
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酒店回复: Dear Michael, We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Quality Inn
1.0分
家庭亲子
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It was horrible and we were treated horribly by management when I pointed these things out to him I was told to contact *******. There was nothing he could do. Our food ruined because the fridge didn’t shut and they had a block propping it so we didn’t move the fridge and he came in and pulled the fridge forward and it shut. It was propped up on a block so I didn’t feel it was safe to move. There was black mold all over the curtains. Both myself and Son woke up sick. Couldn’t breathe and had to take Benadryl. There was trash that the maids piled up in a shopping cart right outside our door so the our area smelled like trash. The walls were dirty. It was absolutely disgusting and way of price for the amount of money we paid. That was like a $60 night motel quality. I just went through a mold detox and have been sick since we left there.
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酒店回复: Dear, Megan Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. Kind regards,Quality Inn
5.0分
家庭亲子
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Had to make reservations last minute. Room was clean. Staff was personable. Only issue was the shower curtain was missing but did not realize that until about 2 am.
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酒店回复: Dear Joseph,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We apologize about any inconvenience. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,Quality Inn
5.0分
情侣出游
prices very cheap for a long stay, very nice room and comfortable bed. staff was so nice and helpful!!
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酒店回复: Dear Gavin, We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Quality Inn
It was the most accessible of all the places we stayed on our trip. I was only on crutch by then, but if I had needed my chair I could have rolled right into shower. The missing star was the weird heater set up. You controlled it by a wall thermostat, not the unit at window, so you couldnt run fan only, and there were some loud neighbors so I had to just leave bathroom fan on. But 4.5 stars.
The floor had gaps and cracks between the boards, the room just felt dirty in general and a strange smell.
I felt the need to check the bed covers for stains and fresh sheets because it would not have surprised me if there was bugs or soiled sheets.
There was a cigarette hole in one of the comforters.
Ok room
Service was good. Room was OK - smelled kind of musty, had no chair to sit and the toilet ran at night. Bed was good, shower was good, towels were good - had a fridge too.
Room smelled of cigarettes, even though it was non smoking. Everytime you turned the water on it smelled like sewer. Bed sheets were dirty as well. Overall horrible stay
Hello
We did not like having to sign in to Wi fi everytime we were in our room. After having gone out. Also we were 1st floor and people in room above us had noisy footsteps at 5:30 am and woke us up.
The bathtub was dirty had to ckean it before granddaughter coukd use. The curtain for the window was broke my husband had to fix so we could close it. The door woukd lock but was a gap thar you could see light from outside coming in the room
Loved it
I really enjoyed my stay, it was convenient to beautiful attractions that was a short walk. Had sidewalks the way there not to mention it's right there in the historic town with amazing buildings restaurants and so many unique stores. The inn had an extra parking lot across the street very safe and quiet. Had some great pizza at Michaels. Room was clean smelled great the water was hot and the bed was so nice had a very rested sleep. What a calm town love it! Breakfast was great...owner was great...I don't know why so many bad comments! Thank you
It was horrible and we were treated horribly by management when I pointed these things out to him I was told to contact *******. There was nothing he could do. Our food ruined because the fridge didn’t shut and they had a block propping it so we didn’t move the fridge and he came in and pulled the fridge forward and it shut. It was propped up on a block so I didn’t feel it was safe to move. There was black mold all over the curtains. Both myself and Son woke up sick. Couldn’t breathe and had to take Benadryl. There was trash that the maids piled up in a shopping cart right outside our door so the our area smelled like trash. The walls were dirty. It was absolutely disgusting and way of price for the amount of money we paid. That was like a $60 night motel quality. I just went through a mold detox and have been sick since we left there.
Had to make reservations last minute. Room was clean. Staff was personable. Only issue was the shower curtain was missing but did not realize that until about 2 am.
prices very cheap for a long stay, very nice room and comfortable bed. staff was so nice and helpful!!