酒店回复: Hi Jose - 🌟 ¡Muchísimas gracias por tu increíble calificación de 10/10! Nos alegra saber que el lugar superó tus expectativas y que cada detalle contribuyó a una estadía cómoda y relajante. Saber que disfrutaste tanto la limpieza, las comodidades, como la ubicación cercana a todo lo esencial, nos motiva aún más. ¡Esperamos darte la bienvenida nuevamente muy pronto! 🏡✨🛍️🌟 Thank you so much for the glowing review! It’s fantastic to hear the property exceeded expectations—even beyond the photos—and offered the comfort and convenience you needed. We’re especially happy that the attention to detail and prime location made your stay smooth and enjoyable, whether for work or leisure. We'd love to welcome you back anytime you're in the area!

酒店回复: Hi Lisa -Thank you for sharing your feedback. We’re delighted that our front desk team provided a warm welcome and accommodated your late check-out request. However, we sincerely regret any inconvenience caused by the morning experience and the urgency around check-out.Guest comfort is our priority, and we’ll be reviewing our communication procedures to ensure all team members are aligned when offering late check-outs. Your experience highlights an area we can improve, and we appreciate you bringing it to our attention.We hope to have the opportunity to provide you with an even smoother and more enjoyable stay in the future. If you ever need any special arrangements, please don’t hesitate to reach out

酒店回复: Hi Mark - Upon reviewing your comments, I ask that you follow up with ******* regarding your refund. We also want to see a happy resolution to your stay.