酒店回复: Hello Kristie,Thank you for sharing your feedback regarding your recent stay. We sincerely appreciate your comments on the breakfast selection, and we're glad to hear you and your son enjoyed the waffles and eggs. Your concerns about the fitness room equipment, pool cleanliness, and in-room amenities will be shared with our management team for their assessment. We value your input as it helps us aim for better guest experiences in the future. Thank you again for your insights.
酒店回复: Hello Krystal,Thank you for sharing your experience with us. We regret to hear that you encountered difficulties during your stay. Guest feedback is vital to our improvement, and we will address the issues you've raised with the applicable departments. For further assistance regarding your concerns, please reach out to our management directly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.
酒店回复: Hello Yumie,Thank you for your feedback. We are delighted to hear that you found your room clean and well-equipped with amenities. We are pleased to know that you found our location convenient and felt safe during your stay. Your comments about the bathroom will be shared with our team for review. We appreciate your time and hope to welcome you back in the future.
4.0分
家庭亲子
原文
翻译提供方：Google
我在这里住了一天，这个地方非常适合我的需求，周围环境非常干净，有很多餐馆，非常安静的地方
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酒店回复: Hello Martin, Nos alegra saber que tu estancia fue acorde a tus necesidades y que disfrutaste del entorno tranquilo y limpio. Apreciamos que resaltes la variedad de restaurantes cercanos, ya que nos esforzamos por ofrecer la mejor experiencia a nuestros huéspedes. Esperamos que vuelvas a visitarnos en el futuro para disfrutar de más momentos agradables en nuestro hotel.
酒店回复: Hello Patricia, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our clean rooms and breakfast. We appreciate your feedback regarding the smell and apologize for any inconvenience caused. Your comments will be shared with the team for further review and improvement.
5.0分
其他
原文
翻译提供方：Google
舒适的旅馆
Comfort Inn 恰到好处——舒适、干净、安静，位置便利，靠近 I-80 高速公路。
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酒店回复: Dear Guest,Thank you for taking the time to share your experience at Comfort Inn! We are delighted to hear that you found our hotel comfortable, clean, and conveniently located off I-80. Your kind words are truly appreciated, and we hope to welcome you back in the future.
4.0分
其他
原文
翻译提供方：Google
不错的汽车旅馆。
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酒店回复: Hello julian,Thank you for your feedback! We're glad to hear you found the motel nice. We strive to provide a comfortable experience for our guests and appreciate your comments. If there are specific aspects you enjoyed or suggestions for improvement, we'd love to hear them. Your input is important to us as we continuously work to enhance our services.
4.0分
其他
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Better than expected :-)
We wanted just a cheaper room close to Napa. Surprisingly comfortable beds and pillows! Not much noise from outside, walls are a little thin but the hotel after 10pm was very quiet. Definitely better than I expected!!!
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酒店回复: Hello Ross, Thank you for sharing your experience! We're thrilled to hear that you found the beds and pillows surprisingly comfortable, and that you enjoyed the quiet atmosphere of the hotel. We appreciate your feedback regarding the room's soundproofing and will take it into consideration for future improvements. It's always our goal to exceed expectations, and we’re glad you had a pleasant stay close to Napa.
4.0分
其他
Good stay & hotel was pretty clean but needs an update. Microwave didnt work well & needs to be replaced
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酒店回复: Hello Cedrick,Thank you for your feedback about your recent stay. We're glad you found the hotel clean and had an overall good experience. Your comments regarding the microwave and the need for updates are noted and will be shared with our management team for consideration. We appreciate you taking the time to share your thoughts and hope to have the opportunity to serve you again in the future.
非常好。
健身房里所有设备都坏了，什么都用不了。泳池很脏。房间里的咖啡机坏了。窗户关上时房间里有股难闻的气味。空调/暖气很吵，风扇坏了。
早餐还不错。我和儿子很喜欢华夫饼、鸡蛋和香肠。但是，果汁机好像不太好用。所有果汁都像水一样。牛奶只有一种选择。希望牛奶、酸奶和水果的种类能更丰富一些。
别说了
我在费尔菲尔德纳帕谷舒适酒店的住宿体验很糟糕，房间老旧过时，所谓的健身房也很糟糕……房间里只有3台器械，只有1台能用，还是一台老旧的踏步机。没有毛巾，也没有哑铃。我在那里的最后一天，发现床单上有一只臭虫。我告诉了他们，他们退了我一晚的房费……结果发现我的行李里有一些臭虫，不得不扔掉，而且我的腿上还有咬痕。我想要全额退款，但管理层还没有回复。不推荐。
我还会再来的。房间很干净，配有冰箱和微波炉。我们只是在去某个地方的途中在这里睡了一觉。前台人员很友好。
我觉得这里很安全，步行就能到7-11便利店和餐厅。
我注意到一点，那就是浴室。浴室虽然翻新过，但浴缸表面有些剥落。
我在这里住了一天，这个地方非常适合我的需求，周围环境非常干净，有很多餐馆，非常安静的地方
我们度过了一段美好的时光！房间干净。早餐不错。但是整栋楼弥漫着一股难闻的气味。很多房间都在用咖喱做饭。很不满意。那股味道一直挥之不去。
舒适的旅馆
Comfort Inn 恰到好处——舒适、干净、安静，位置便利，靠近 I-80 高速公路。
不错的汽车旅馆。
Better than expected :-)
We wanted just a cheaper room close to Napa. Surprisingly comfortable beds and pillows! Not much noise from outside, walls are a little thin but the hotel after 10pm was very quiet. Definitely better than I expected!!!
Good stay & hotel was pretty clean but needs an update. Microwave didnt work well & needs to be replaced