酒店回复: Dear Guest,Thank you for sharing your concerns. We deeply regret that your experience was disappointing. Cleanliness and accurate amenities are top priorities, and we apologize for falling short. Your feedback will help us address these issues promptly. Sincerely, Hotel Manager
2.0分
家庭亲子
原文
翻译提供方：Google
房间很干净，但周围环境不干净，早餐和服务也很糟糕。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you found the rooms clean, but we apologize for the issues with the surroundings, breakfast, and service. We take your comments seriously and will work to improve these areas to ensure a better experience for future stays.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方：Google
因为这是我最喜欢的酒店，我对这里的条件感到非常惊讶。我最多给这家酒店评 2**
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your recent experience did not meet your expectations, especially as a valued guest. We aim to provide the best service and accommodations, and it's disappointing to learn that we fell short. Please reach out to us directly so we can address your concerns and work towards improving your experience.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
出色地
1.0分
商务出差
原文
翻译提供方：Google
坏的
2.0分
商务出差
Breakfast was not fresh and staff closed early. My lights in my room didn’t work. The couches look old and sank in. Staff would not provide more linens.
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酒店回复: Thank you for bringing this to our attention. We are truly sorry we didn't meet our expectations. We are reviewing our procedures to ensure this doesn't happen again
1.0分
商务出差
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I called the hotel to tell them that I was arriving after 4pm check in, arriving late at night. when I arrived to hotel they told me that they didn't have any room available, they suggest to call ******* to get a reimbursement. I called ******* and they called the hotel to check that I wasn't sleeping there. Place the claim and they told me to wait for 3 days. I called ******* again and they said that the Hotel says that I did stayed that night at the hotel and that they are not going to reimburse my money. Liars
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酒店回复: Thank you for bringing this to our attention. We are truly sorry especially regarding to your issue .We are reviewing our procedures to ensure this doesn't happen again.
1.0分
其他
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Bad service and dirty room
Hotel was filthy. Outdated. Dirty tub, hair dryer, hair follicles on the bedding and towels. I had to clean and disinfect myself. Floor not vacuumed sofa bed had trash in it. And broken. Never again. Also no soap, tooth paste or any essentials for that matter
3.0分
情侣出游
Doesn’t look as nice as a picture and there was a lot of problems with the property so that’s why I gave it a small rating not really in the great condition
登机入住就有 警察处理警务，很不安全。 地板都是粘粘的，没有清理干净。 卫生马桶是坏的。房间有飞虫（可能是蟑螂 ）， 早餐极差 ！
可怕的酒店。整个房间很脏，家具也很旧。他们宣布游泳池正在建设中，酒店电话无法使用。
房间很干净，但周围环境不干净，早餐和服务也很糟糕。
因为这是我最喜欢的酒店，我对这里的条件感到非常惊讶。我最多给这家酒店评 2**
出色地
坏的
Breakfast was not fresh and staff closed early. My lights in my room didn’t work. The couches look old and sank in. Staff would not provide more linens.
I called the hotel to tell them that I was arriving after 4pm check in, arriving late at night. when I arrived to hotel they told me that they didn't have any room available, they suggest to call ******* to get a reimbursement. I called ******* and they called the hotel to check that I wasn't sleeping there. Place the claim and they told me to wait for 3 days. I called ******* again and they said that the Hotel says that I did stayed that night at the hotel and that they are not going to reimburse my money. Liars
Bad service and dirty room
Hotel was filthy. Outdated. Dirty tub, hair dryer, hair follicles on the bedding and towels. I had to clean and disinfect myself. Floor not vacuumed sofa bed had trash in it. And broken. Never again. Also no soap, tooth paste or any essentials for that matter
Doesn’t look as nice as a picture and there was a lot of problems with the property so that’s why I gave it a small rating not really in the great condition